EFTA00805555.pdf

DocuSign Envelope ID: 7A53ADE4.5B96.4E64•A320.7CA096E05BBA COMCAST BUSINESS SERVICE ORDER AGREEMENT - RENEWAL BUSINESS Account Name: Neptune LLC ID#: 21655315 CUSTOMER INFORMATION (Service Location) Address 1 358 EL BRILLO WAY City PALM BEACH Address 2 State FL Primary Contact Name Bella Klein ZIP Code 33480 Business Phone (561) 655-7626 County Cell Phone Pager Number Primary Fax Number Technical Contact Name Tech Contact On-Site? No Technical Contact Business Phone Technical Contact Email Property Manager Contact Name Property Mgr. Phone COMCAST BUSINESS SERVICES Selection (X) Business Voice Business Internet Business TV Service Term (Months) COMCAST BUSINESS SERVICES DETAILS Business Voice* Comcast Business Packages Package Name. VOICE SELECTIONS Quantity Unit Cost Total Cost PACKAGE DESCRIPTION Mobility Lines 3 $44.95 $134.85 4+ Mobility Lines 0 $29.95 $0.00 Full Feature Voice Lines 0 $39.95 $0.00 4+ Lines 3 $24.95 $74.85 Basic Lines 0 $24.95 $0.00 Toll Free Numbers Equipment Fee I N/A $16.95 VOICE OPTIONS Selectlon(X) Total Cost Voicemail 0 $0.00 Published X $0.00 Enhanced Listings Auto-Attendant Voice oilers & options not available in all markets. VolceEdge Select Selections' Voice Selections Quantity Unit Price(MRC) Total Price(WIC) Unit Price(NRC) Total Price(NRC) VoiceEdge Select Seats 0 $39.95 $0.00 $29.95 $0.00 Cordless Handset 0 $4.95 $0.00 $0.00 $0.00 Cordless Deskphone 0 $4.95 $0.00 $0.00 $0.00 'Bundle include : Aldo atlersdant. Hunt Group aid Base station. Business Internet* Business TV"' INTERNET SELECTIONS Selection(X) Total Cost TV SELECTIONS Selection Total Cost Speed - Business Internet 300 X $349.95 Basic Equipment Fee X $0.00 Select Business Internet speed tor selectons not available n al make's. Information 8 Entertainment Internet selections & options not available Mall markets. Variety INTERNET OPTIONS Selectlon(X) Total Cost Standard Static IP V4N6 - 1 X $19.95 Preferred Wi-Fi • Business Wifi Standard X $0.00 TV OPTIONS Selection Total Cost Sports Pack— Canales Selecto Music Choice W/Comcast Business TV Other Other TV OUTLETS Quantity Unit Cost Total Cost Additional Outlets mini mDTA/mDTA Type # of Outlets NBC MAC "' Wei available in home elites or emele vow estabishmenft. TV selections A colons not available n at markets. Customer acknowledges and nderstands Customer may be responsble br addlional nave licensing or copynght lees la music oantained in any or al of the Services. inchsing. but not knifed to Video andte Pubic Vow Video. "Available as ackl.cn to Dgital Standard & Dryal Dekno 1V Selections only. OrderForm Version v49 Page 1 of 5 EFTA00805555 DocuSign Envelope ID: 7A53ADE4-5B96-4E64-A320.7CA096E05BBA C:OMC:AS I BUSINESS SERVICE ORDER AGREEMENT - RENEWAL BUSINESS Account Name: Neptune LLC ID#: 21655315 COMCAST BUSINESS TOTAL SERVICE CHARGES Comcast Business Selection(X) Quantity Unit Cost Total Cost Total Monthly Service Charge 5596.55 Business Internet/TVNalco Installation Fee X $0.00 $0.00 Promotional Code RET-Siv_MP_$129.9581300_524.95 Voice Activation Fee (if applicable) MOB Auto-Attendant Setup Fee Discount On Internet 220.00 Toll Free Activation Fee (if applicable) Directory Listing Suppression Fee Discount On Video VoiceEdge Select Seat Activation Fee" (if applicable) Discount On Voice 60.00 ' Per line activation fee. up lo lour (4) In. ma'am's,' charge. (if applicable) " Bundle includes: Auto alterdard. Hint Group and Base Station. Discount On VoiceEdge Select Seats (if applicable) Total Discount $280.00 Total Recurring Monthly Bill: $316.55 ' Anoka/ale federal. state. and local taxes and fees may apply. Total Installation Charges:' $0.00 • Ooes nol in:lude Custom Installation Fee:. GENERAL SPECIAL INSTRUCTIONS promotion Code RET-SALMP_$129.9581300_524.95MOB - $220 MRC Discount off Business Internet 300 for discounted rate of $129.95. $20 MRC Discount off Mobility Lines 1-3 for discounted rate of $24.95 each. MRC Discounts roll to rate card at end of original term. Minimum 1 Mobility Line required. Minimum 2 year term required. Taxes. Usage. Fees, and Equipment are extra. OrderForm Version v49 Page 2 of 5 EFTA00805556 DocuSign Envelope ID: 7A53ADE4-5B96.4E64-A320.7CA096E05BBA COMCAS I BUSINESS SERVICE ORDER AGREEMENT - RENEWAL BUSINESS Account Name: Neptune LLC ID#: 21655315 COMCAST BUSINESS INTERNET CONFIGURATION DETAILS Transfer Existing Comcast.net Email No Equipment Selection Business Wireless Number of Static IPs' 1 Business Web Hosting No COMCAST BUSINESS TV CONFIGURATION DETAILS Additional Comments: Outlet Details Location Outlet Type Outlet 1 - Primary Outlet 2 - Additional Outlet 3 - Additional Outlet 4 - Additional OUTLETS 9 & UP QUANTITY Digital Outlet 5 - Additional HDTV Outlet 6 - Additional DTA Outlet 7 - Additional HD-DTA Outlet 8 - Additional COMCAST BUSINESS VOICEEDGE SELECT CONFIGURATION DETAILS Phone # Type COMCAST BUSINESS VOICE CONFIGURATION DETAILS Phone # Type HG1 Seq HG2 Seq Voicemail Customer Equipment 5616557626 Mobility Lines PI None No Phone System Type ( Key System, PBX. Other) 5616552779 Mobility Lines P2 None No 5616553704 Mobility Lines P3 None No Phone System Manufacturer 5616557629 Full Featured. Unitd LD None None No 5616552312 Full Featured. Unitd LD None None No 5618322104 Full Featured. Unitd LD None None No Fax Machine Manufacturer Alarm System Vendor Point of Sale Device Telco Closet Location Hunt Group Configuration Details Hunt Group Features Requested (YesiNo) i Yes Hunt Group 1 Configuration Type Hunt Group 2 Configuration Type Hunt Group 1 Pilot Number 5616557626 Hunt Group 2 Pilot Number OrderForm Version v49 Page 3 of 5 EFTA00805557 DocuSign Envelope ID: 7A53ADE4-5698.4E64-A320-7CA09SE05BBA COMCAST BUSINESS SERVICE ORDER AGREEMENT - RENEWAL BUSINESS Account Name: Neptune LLC IDtt: 21655315 Toll Free # Calling Origination Area Associated TN Directory Listing Details Directory Listing "estect nion-Putashle. u-ilmi Published Additional Voice Details Directory Listing Phone Number 5616557626 Caller ID (YesrNo) No Directory Listing Display Name Neptune LLC Caller ID Display Name (max 15 char.) Neptune LLC DA/DL Header Text Information None International Dialing (Yes/No) No DA/DL Header Code Information 999001 Call Blocking (Yes/No) No Standard Industry Code Information Auto•Attendant (Yes/No) No COMCAST BUSINESS VOICE EDGE CONFIGURATION DETAILS Voice Edge Directory Listing Details Directory Listing "titecl.non-Nanny% vowed) Directory Listing Phone Number Directory Listing Display Name DA/DL Header Text Information DA/DL Header Code Information Voice Edge Additional Voice Details Caller ID (Yes/No) International Dialing (Yes/No) Caller ID Display Name (max 15 characters) Call Blocking (Yes/No) Enterprise Extension Dialing? Orderform Version v49 Page 4 of 5 EFTA00805558 DocuSign Envelope ID: 7A53ADE4-5B96.4E64-A320.7CA096E05BBA C:OMC:AS I BUSINESS SERVICE ORDER AGREEMENT - RENEWAL BUSINESS Account Name: Neptune LLC ID#: 21655315 CUSTOMER BILLING INFORMATION Billing Account Name Neptune LLC City Palm Beach Billing Name (3rd Party Accounts) State FL Address I 358 El Brillo Way ZIP Code 33480 Address 2 Billing Contact Email Billing Contact Name Bella Klein Billing Contact Phone Tax Exempt?* No Billing Fax Number ' If yes. please provide and attach tax exemption certificate. AGREEMENT 1. This Comcast Business Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management. LLC and its operating affiliates (*Comcast") will provide the Services to Customer. This Comcast Business Service Order Agreement consists of this document ("SOA"). the standard Comcast Business Terms and Conditions (*Terms and Conditions")- and any jointly executed amendments ("Amendments") entered under the Agreement. In the event of inconsistency among these documents. precedence will be as follows: (1) Amendments. (2) Terms and Conditions, and (3) this SOA. This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the Terms and Conditions (http://business.comcast.com/terms-conditions/index.aspx). All capitalized terms not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions. Use of the Services is also subject to the then current High-Speed Internet for Business Acceptable Use Policy located at http://business.comcast.comiterms-conditions/index.aspx (or any successor URL), and the then current High-Speed Internet for Business Privacy Policy located at http://business.comcast.comiterms-conditions/index.aspx (or any successor URL). both of which Comcast may update from time to time. 2. Comcast Business Voice, Internet. TV. Comcast Business SecurityEdge and Comcast Business SmartOffice m Services ("Service) carry a 30 day' money back guarantee—. If. within the first 30 days following Service installation. Customer is not completely satisfied. Customer may cancel Service and Comcast will issue a refund for the monthly recurring fee paid for the first 30 days of service. excluding installation charges. fees, taxes and voice usage charges, however. Customer will be charged any remaining payments owed for non-refundable fees (including installation) and other charges. In order to be eligible for the refund. Customer must cancel Service within 30 days after installation and return any Comcast-provided equipment in good working order. In no event shall the refund exceed $500.00. 'Comcast Business Trunks and Comcast Business VoiceEdgew carry a 60 day money back guarantee. subject to the above terms. "The money back guarantee does not apply to Hospitality Video or Ethernet Services. 3. To complete a Voice order, Customer must execute a Comcast Letter or Authorization ("LOA") and submit it to Comcast. or Comcast's third party order entry integrator, as directed by Comcast. 4. New telephone numbers are subject to change prior to the install. Customers should not print their new number on stationery or cards until after the install is complete. 5. Modifications: All modifications to the Agreement, if any. must be captured in a written Amendment. executed by an authorized Comcast Senior Vice President and the Customer. All other attempts to modify the Agreement shall be void and non-binding on Comcast. Customer by signing below, agrees and accepts the Terms and Conditions of this Agreement. 6. IF CUSTOMER IS SUBSCRIBING TO COMCAST'S BUSINESS DIGITAL VOICE SERVICE, CUSTOMER, BY SIGNING BELOW, ACKNOWLEDGES RECEIPT AND UNDERSTANDING OF THE FOLLOWING 911 NOTICE: 911 NOTICE Comcast Business Digital Voice service ('Voice Service) may have the 911 limitations specified below: • In order for 911 calls to be properly directed to emergency services using Voice Service, Comcast must have the correct service address for the telephone number used by the Company. If the Voice Service or any Voice Service device is moved to a different location without Company providing an updated service address, 911 calls may be directed to the wrong emergency authority. may transmit the wrong address. and/or Voice Service (including 911) may fail altogether. Customer's use of a telephone number not associated with its geographic location may also increase these risks. • The Voice Service uses electrical power in the Company's premises. If there is an electrical power outage, 911 calling may be interrupted if a battery back-up is not installed in the voice modem, fails. or is exhausted. • Calls using the Voice Service. including calls to 911. may not be completed if there is a problem with network facilities, including network congestion, network/equipment/power failure, a broadband connection failure, or another technical problem. • Customer should call Comcast at 1-888-824-8104 if it has any questions or needs to update a service address in the 911 system. Delays in updating the service address may also impact 911. • BY SIGNING BELOW, CUSTOMER ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS THE FOREGOING 911 NOTICE AND THE 911 LIMITATIONS OF THE VOICE SERVICE. CUSTOMER SIGNATURE FOR COMCAST USE ONLY By signing below. Customer agrees and accepts the Terms and Conditions of Sales Representative: Jeff Hewitt this Agreement. General Terms and Conditions can be found at hap:ilbusiness.comcast.coinlerms-conditionsfindex.aspx. Sales Representative Code: DccuSIgned by: Sales Manager/Director Name: A Tst A Tst Signature: tittist Rust- Print:Bell a Kleln 6C2E888AE025406 Sales Manager/Director Approval: orL manager Division: Central Title: Date:3/5/2019 SmartOffice License Number: OrderForm Version v49 Page 5 of 5 EFTA00805559