EFTA00328060.pdf

From: Lesley Groff To: Amex Centurian Travel •rz Subject: Re: Ticket for -M —Put on HOLD! [Email Ref: Date: Mon, 07 Mar 2016 16:22:06 +0000 ok, thanks On Mar 7, 2016, at 11:18 AM, Natalia Molotkova < wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE [w:Centurion Banner Response (Natalia Molotkova) 03/07/2016 11:18 AM TillMolotkova Centurion end of day the tasha) lItl rolautg iohnnigaMy m aem r pm (877) 877-0987 Hours: Monday Frid o Customer (1 03/07/2016 11:09 AM Natasha, how lorjaap we have tomorrow to void this ticket? All day with no charge? Up to midnight? 5pm? is thinking she may want to leave Thursday night but will not know until tomorrow... Response (Natalia Molotkova) 03/07/2016 10:19 AM OK Regards, Natalia (Natasha) Molotkova Centurion Relationship [email protected] (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST Customer (1 ) 03/07/2016 10:06 AM ok, don't buy the seat yet actually because it is non refundable...buy the ticket with an unassigned seat...we can buy it tomorrow if she decides to go Response (Natalia Molotkova) 03/07/2016 10:03 AM Fare is 779.20 non refundable with $200 change fee. Better to get seats when she knows fro sure if she goes or not, seats are non refundable. I will be able to void charge for the air fare, but not for seats. OK to issue? Regards, Natalia (Natasha) Molotkova -lours: Monday through Friday 9:00am to 5:30pm EST Response (Natalia Molotkova) 03/07/2016 10:00 AM Outbound - fee is between 73 and 84 USD, return - 79-83USD. If you don't want to pay fro the seat, airline will give the seat for free at he aimed if any left Regards Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877- 0987 Hours: Monday through Friday 9:00am to 5:30pm EST EFTA00328060 Customer d ) 03/07/2016 10:00 AM actually, go ahead and issue the tickets..buy the premium economy seat for outbound and a middle seat for the return...how much is the round trip ticket? She says she should know by tomorrow if she will go or not. Customer ) 03/07/2016 09:57 AM ok, put on hold until tonight then...how much is the seat fee for premium economy on outbound? (what do you do if you don't want to pay for a seat? I guess the airline would tell you to take another flight?) Response (Natalia Molotkova) 03/07/2016 09:52 AM United is allowing_to hold flights at the fare below only till tonight, till 11:59pm: UA 1973 11MAR LGA IAI-[0939A 1251P - only premium economy seats left at the f1ee 2 UA 2048 14MAR IAN LGA 1016A 0249P - only middle seats without fee. Itinerary is on its way. Regards, Natalia. (Natasha) Molotkova -lours: Monday through Friday 9:00am to 5:30pm EST Response (Natalia Molotkova) 03/07/2016 09:41 AM Hi, Lesley, on it... Regards. Natalia (Natasha) Molotkova Centurion Relationship [email protected] (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST Customer d ) 03/07/2 1 0 3 AM HI Natasha...please put on HOLD a ticket for to depart LGA on Friday March 11th at 9:39am (United flight) arriving Houston pm. eturn ch 14th on United at 10:16am arrive NY at 2:49pm...Coach..use her United Let me know price and send reservation to me...let me know how long we can o or oo! thanks, Lesley Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-marl, please visit us at americanexpress.com/phishing. O 2016 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. 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