EFTA02088400.pdf

To: r f Cc: ]; From: Tropical Hotel Sent: Sun 12/28/2014 6:31:00 PM Subject: RE: WELCOME Rental Car for Dear All, Thank you for your response and awaiting the arrival details by tomorrow. In the meantime, do not hesitate if you have question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe EFTA_R1_00681745 EFTA02088400 De : Lesley Groff Envoye : dimanche i 28 d cembre MA 08:51 A : Larry Cc : Tropical Hotel; Objet : Re: WELCOME Rental Car for Ok. Please keep the Hotel posted on tomorrow's trip. Sent from my iPhone On Dec 28, 2014, at 7:45 AM, Larry Mtjan wrote: Postpone hell today, till tomorrow for st brats trip Sent from my iPad On Dec 28, 2014, at 8:41 AM, Lesley Groff <[email protected]> wrote: Hi Mariane. I have and now our pilot Larry on this email. Larry, can you please confirm with the hotel arrival time of the flight today ...a car was rented under name. The Hotel must know what time arrival is in order to set up transportation. and have been on all these emails and have not replied. The hotel is desperate for information which i don't have. Thanks, Lesley On Dec 27 2014 at 6:01 PM, Tropical Hotel wrote: Dear Lesley, We are sorry to insist, but we do not understand what do you mean by "their own transportation" ? We remember you and you will see in attachment that Mrs rented a car with our partner "Welcome". EFTA_R1_00681746 EFTA02088401 We want to advise you that, during this period, if they do not take the reserved car at their arrival, they will be charge the full amount of the car rental. Can you please let us know as soon as possible and also their arrival time. Thank you. Best regards Mariane Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe <image001.jpg> De : Lesley Groff I I Envoye : samedi 27 decembre 2014 17:10 A : Tro cal Hotel Cc : Objet : Re: WELCOME Rental Ca I believe they will be handling their own transportation...if something changes someone will let you know. thank you! EFTA_R1_00681747 EFTA02088402 On Dec 27, 2014, at 12:44 PM, Tropical Hotel gropicalltotel@wanadoofr> wrote: Dear Lesley, Do you have information for us about arrivals of and Do they have secured their timing? We are sorry to insist , but the reservation is scheduled for tomorrow and we need to know their hour of arrival to welcome them. Looking forward to hearing from you. Best regards, Julie Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe <image001.jpg> EFTA_R1_00681748 EFTA02088403 De : Lesley Groff Envoyd : vendredi 26 decembre 2014 11:08 A: Cc : IN Klein Objet : Re: WELCOME Rental Car for Ok, thank you for the information...appreciate it... On Dec 26, 2014, at 9:50 AM, Tropical Hotel < > wrote: Dear Lesley, Thank you for your email ; well noted but keep in mind that without those details our partner will not be able to insure the transfer and a notice is required. On the other hand, has called us this morning to cancel one of the room. As explained to her by phone, no reimbursement / credit could be done according to our cancellation policy. As a reminder, please find enclosed our cancellation policy. We stay at your disposal for any further question/request you may have. Best regards, Tania EFTA_R1_00681749 EFTA02088404 Reservation TROPICAL HOTEL www.tropica lhotel-stba rt h.com From Europe <image001.jpg> De : Lesley Groff I I Envoye : vendredi 26 decembre 2014 10:25 A : Tropical Hotel Cc : Objet : Re: WELCOME Rental Car for Hello and thank you for touching base...I have both and cc'd on this mail. They will be flying private on the 28th to St. Barth's and will get back to you themselves once they have secured their timing. Lesley On Dec 24, 2014, at 4:03 PM, Tropical Hotel - wrote: Dear Lesley, A quick email to ask you if you know the exact arrival details of Mrs. and Mrs. to give to our partner Welcome for their rental car. EFTA_R1_00881750 EFTA02088405 They will be there to pick them up Saturday and to insure the transfer to the Hotel. Looking forward to hearing from you. Best regards, Julie Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe <image001.jpg> De : Lesley Groff Envoye : jeudi 11 septembre 2014 09:29 A : Tropical Hotel Objet : Re: WELCOME Rental Car for Thank you! I will forward the voucher to and see if they have flights as of yet. Thanks, Lesley Sent from my iPhone On Sep 11, 2014, at 9:24 AM, "Tropical Hotel" <M ). wrote: Dear Lesley, EFTA_R1_00681751 EFTA02088406 Thank you for your email. We well received cc form under Mrs name and we have sent it to our partner Welcome Car Rental. So please find attached the voucher corresponding. Also, would you please give us clients' arrival information when you have it in order our partner can organize their transfer. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhoteI -stba rth.com From Europe De : Lesley Groff EFTA_R1_00681752 EFTA02088407 Envoyé : mercredi 10 septembre 2014 16:59 À : Trcsic.I atej_ I- Cc : Bella Klein Objet : Hertz Rental Car for <VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf> <DEPOSIT & POLITIQUE D'ANNULATION pdf> <Mail Attachment.eml> EFTA_R1_00681753 EFTA02088408