EFTA02692570.pdf

As of 1/21/2011 Page 1 of 14 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Schedule waiters meeting_3rd Wed. of month at 3 pm. Have all sign off. Schedule busboy and runners meeting 3rd Tues. of month at 3:30 pm. Have all sign off. Note: Be sure when having your meetings they are in an area clear of guests so as not to be rude. Give quarterly food tests to all workers if none given in last 2 weeks. Follow through with high T.V, and CRM guests with your staff and chefs. Advise hostesses to call regular lunch (and possibly dinner) quests to see if they're coming in that day. We want to make sure we have a special table ready for them or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Be on top of café supplies (salt & peppers, sugar caddies, ashtrays) even when the weather gets cooler. Café Season: On cooler days more attention needs to be placed on getting the café sat. If you find it difficult to seat the café the following are options to get the ball rolling: • When guests are waiting on a table inside offer to serve them coffee in the café (they can sit and re-lax) • Think smart, offer café tables to younger guests • Offer a young couple while the café is still empty to buy them lunchthrunch Once the first table is seated other parties are more apt to sit. You'll be surprised of the domino effect. NYU students start moving into the dorms in the area (including the Building Blue Water Grill is in) the week before Labor Day. VIP: Check portable heaters are all working. Check front door heaters are working - CFM maintenance man has 5 extra sensors. Check weather everyday. have heaters brought up over night Gas turn-on valve is at the kitchen staff locker room labeled above your head as you go down to the Ejection Room. If the temperature drops below 62 degrees at night, the heaters should be out and on. Customers can request to turn them off. Only use door at table 28 (not table 3) in this weather. When the temperature is above 65F degrees, but not warm enough to have all cafe doors open, only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the café door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only. Awnings in when sunny and out at night to keep heat in when below 70° Start scheduling "Weather Permitting" shifts for servers. G•2009 13..R.Wine. U:lAdmIn RestauranblRestaurant•IBWG NYMIAANAGERUAonthly Planning SeltedulelSEPTEMBER.doc EFTA_R1_02035171 EFTA02692570  As of 8/7/09 Page 2 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Jazz room opens for brunch the first Sunday after labor day. Chefs: Cfm you have a complete set of oyster tags for display. Cfm all oysters for month are in index. Chefs VIP: Review w/staff: "Most Important Oyster Facts" See U:ALLRESTISEAFOOMOYSTBLRB (attached) MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Servers 15 22 15 22 16 23 16 23 16 23 16 23 22 22 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Cocktail 1 1 1 1 1 2 1 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Bartender 1 3 1 3 1 3 2 3 2 3 2 3 3 3 Scheduled FAUN lilt IIIMIJ I MU NCI SA I SUN AM PM AM PM AM PM APA PM AM PM AM PM AM PM Svc. Bartender Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Host 4 5 4 5 4 6 4 6 4 6 4 6 5 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser 3 4 3 4 4 5 4 5 4 5 4 5 6 5 Scheduled MON TUE WED THU FRI SAT SUN 02008 B.R. Guest, Inc. LI:lAdmIn Restaurantagtestaurants1PNG WAMANAGEMMonthly Planning Scnedulel.SEPTEMBER.doc EFTA_R1_02035172 EFTA02692571  As of 8/7/09 Page 3 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner 3 4 3 5 4 5 4 6 4 6 6 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee 1 2 1 2 1 2 1 2 1 2 1 2 2 2 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Barback 1 1 1 1 1 1 I Scheduled C2009 B.A. Guest, Inc. Waidinin RestaurantsgantaurantsgiWG NYIMANAGEMMonthly Planning SchedulecSEPTEMBER.0oc EFTA_R1_02035173 EFTA02692572  As of 8/7/09 Page 4 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. • Low reservations, few $11,582.00 Slightly 360 80s Sunny Sept. 4 cancellations or no shows Below AM • All times • Some neighborhood, lots of tourists, lots of foreign guests • Slower than an average Friday lunch. • Regular Sat. • Normal Saturday night $34,228.00 Normal 609 70's Sept. 4 with a push around 8pm. PM • All times. • Some neighborhood, lots of tourists, lots of foreign guest. • Early normal and died out to a slow finish. • Re ular Sun. • Low reservations, normal $12,018.05 Slightly 488 80's sunny Sept. 5 cancellations and no Below show. AM • All times • Some neighborhood, some tourists, lots of foreigners. • Ok brunch • Regular menu 62009 B..R. Guest. inc. U: Adman RestaurantstRestauranisZtVit NYWAANAGEMIAcinthly Planning SctiedulelSEPlEMBER.cloc EFTA_R1_02035174 EFTA02692573  As of 8/7/09 Page 5 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Sun. • Low reservations, normal $26,996.25 Slightly 447 80's Sunny Sept. 5 cancellations and no Below shows. PM • All times • Some neighborhood, lots tourists, some foreign guests. • Early normal, very slow late night • Verbal additions to regular menu. Mon. • Normal reservations to $14,613.47 Below 501 80s, Sunny Sept. 6 start, come cancellations Beautiful and no shows. AM • Early until 2pm • Some neighborhood, lots of tourists, lots of foreign guests. • Early slow, after 2pm lots of walk-ins, big push until 5:30pm. • Verbal additions to the regular menu. Mon. • Normal reservations to $15,872.95 Below 237 80's Sept. 6 start, some cancels and no shows. PM • Alltimes • Some neighborhoods, foreigners and tourists. • Low number of reservations, very small number of walk-ins, slow through out the evening. • Verbal additions to the regular menu. :200a B .R. Guest, Inc. U:lMmin Restaurantsgantaurants1BWG NYIMANAGEMMonthly Planning SchedulelSEPTEMBER.doc EFTA_R1_02035175 EFTA02692574  As of 8/7/09 Page 6 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 Staff Information DATE: September 4, 2010- Saturday September 5,2010- Sunday AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES servers 14 0 21 20 13 0 18 0 Bar 1 0 3 0 1 0 3 0 Bussers 4 0 5 0 5 0 4 0 Runners 4 0 6 6 5 0 6 4 Coffee 1 1 1 Host 3 0 4 0 4 0 4 3 Phone 1 0 0 1 0 0 CoatCheck Managers 2 0 3 0 2 0 3 0 Shift Sales $8,691.60 I I $34,074 95 I I $7,980.81 I $20,364.72 DATE: September 6,2010- Monday AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 142 0 15 0 Bar 1 0 2 0 Bussers 4 0 3 0 Runners 4 0 4 0 Coffee 1 0 0 Host 3 0 3 0 Phone 0 0 Barbacks 0 0 1 0 Coat Check Managers 2 0 3 0 02009 B.R. Guest Inc. IJAAdmIn RestaurantsSRestaur nls'BWG NYlMANAGER‘Monthly Plan Ing SchedulelSEPTEMBER.doc EFTA_R1_02035176 EFTA02692575  As of 8/7/09 Page 7 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Shift Sales $8176.59 I I $11,750.45 Labor Day 2010 Notes Table sizes: Very few large parties of 5 and more. Very few numbers of walk-ins. Large Party Policies: No changes. Confirmations: Limited number of walk-ins. All large reservations confirmed, few no shows. Walk-ins: Most walk-ins from 7 to 7pm. Extra Supplies Needed: No changes. Payroll: Slow- look at staffing changes for appropriate staffing- Cuts should be made for AM and PM especially for jazz room. Linen Order: Normal- less than normal. Change Order: None. Rain Tickets: None. Coat Check: None. Menu: Regular Menu with holiday inspired specials. Time open: Regular hours Additional Misc. Notes: None. MOOS GR. Guest, Inc. UttAdmin RestaurantstRestaurantsUZIWG IMMANAGERtMonthly Planning ScneduletSEPTEMBER.doc EFTA_R1_02035177 EFTA02692576  As of 8/7/09 Page 8 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2008 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Thurs. • 0 cancel, 8 no shows $9,625 Below 292 80s Aug 29 • All AM • Tourists • Steady walk-in 2-4 • N/A Thurs. • 16 cancel, 23 no shows $35,619 Below 561 80s, Clear Aug 29 • 5-6PM, early PM • Tourists, older people • Slow early business, busy middle, slow late • A lot of specials sold Fri. • 0 cancel 0 no show $13,334 Below 366 85, Aug 30 • All Overcast AM • Tourists Cloudy • Steady then push • N/A Sat. • 7 cancelled, 84 no shows $44,354 Below 715 80s, Aug 30 • Early Overcast PM • Regulars, locals, some Humid tourists • Slow early, busy lots of walk-ins late • Specials and steaks O2008B-ft. Gm% Inc. U:lAdmin Restaurantsgantaurants1BWG NYIMANAGEMMonthly Planning SchedulelSEPTEMBER.doc EFTA_R1_02035178 EFTA02692577  As of 8/7/09 Page 9 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Sun. • 34 cancelled, 34 no shows $12,905 Below 501 80s, Sunny Aug 31 • All Beautiful AM • Tourists • Slow all day • N/A Sun. • 40 cancelled, 50 no shows $29,676 Below 543 80s, Aug 31 • All Beautiful PM • All • Steady all night • A lot of specials and raw bar Mon. • 0 cancel, 0 no show $13,167 Below 383 80s Sept 1 • All Beautiful AM • Tourists, neighborhood • Slow early push from 2- 4:30pm • Specials Mon. • 30 cancelled, 2 no shows $19,081 Below 327 80s, Sept 1 • All Beautiful PM • All • Slow all evening • Raw bar specials Labor Day 2008 Staff Information DATE: 8/29/08 8/30/08 PM PM AM WORKED CHANGES WORKED CHANGES AM WORKED CHANGES WORKED CHANGES Servers 14 +1 21 -2 14 0 22 0 Bar 1 0 3 0 1 0 3 0 Bussers 3 0 6 0 4 0 6 0 Runners 4 0 6 0 4 0 6 0 Coffee - - - - - - Host 3 0 5 0 3 0 5 0 Phone - - - - - - Delivery - - - • - - CoatCheck - • • • - - CON ELM. Giant, Me. IJAAdinin RestauranhORellaurantsgiWG NYIMANAGER‘Monthly Planning SchedulecSEPTEMBER.doc EFTA_R1_02035179 EFTA02692578  As of 8/7/09 Page 10 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Managers DATE: 8/31/08 9/1/08 PM PM AM WORKED CHANGES WORKED CHANGES AM WORKED CHANGES WORKED CHANGES Servers 14 0 21 +1 14 0 19 -2 Bar 1 0 3 0 1 0 3 +1 Bussers 5 0 5 0 4 0 4 -1 Runners 6 0 6 0 4 0 4 -1 Coffee - - - - Host 4 0 4 0 3 0 3 -1 Phone - - - - Delivery - - - - CoatCheck - - - - Managers - - - - Labor Day 2008 Notes Table sizes: N/A Large Party Policies: N/A Confirmations: Confirm Thurs for all weekend Walk-ins: All walk-ins light books all weekend Extra Supplies Needed: N/A Payroll: Early cuts AM/PM Linen Order: N/A Change Order: Get change/ pc for entire weekend Thurs Rain Tickets: N/A Coat Check: N/A Menu: Special BBQ/Labor day Sat-Mon PM Time open: Normal 2009 B R. Guest Inc U:ladmin ReStaurantS‘ReStaurantSg3WG NYIMANAGERtMonthly Planning SChedule1SEPTEMBER.CIOC EFTA_R1_02035180 EFTA02692579  As of 8/7M9 Page 11 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Additional Misc. Notes: Fri-Sun AM Slow — light books, Late push, after 2 — not overwhelming, Mon AM 2:30-4:30PM busy many walk-ins, Fri-Mon PM Slower than normal, Early cuts Labor Day Weekend — Friday August 31St- Monday September 3 rd, 2007 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXLINIS, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. • Normal $12, 607 Above 287 Hot 80's Aug 31 • Early, late AM • All • Slow early and late pop • Lunch Fri. • Normal $39, 158 Above 639 Low 80's Aug 31 • Late PM • All • Steady • Dinner Saturday • Normal $14, 192 Above 437 Hot 80's Sept. 1 • Early AM • All • Slow start, steady afternoon Saturday • After 9pm $43, 683 Above 600 Warm 70's Sept. 1 • Late PM • All • Steady • Dinner Sunday • Normal $15, 933 Above 611 Low 80's Sept.2 • Early AM • All • Slow start, steady • Brunch 62009 B..R. Guest, Inc. U:Uttlmin RestaurantstRestaurantsWWG IMMANAGEMMonthly Planning SeneduletSEPTEMBER.doc EFTA_R1_02035181 EFTA02692580  As of 8/7/09 Page 12 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Sunday • Normal $39, 782 Above 697 Sunny Sep. 2 • Late PM • Regulars, tourists • After 10, slow and steady Monday • Normal $15, 316 Above 444 Sunny 80 Sept. 3 • Busy lunch throughout AM transition • Tourists, regulars • Busy transition Monday • Normal $29, 166 Normal 501 Clear 80's Sept. 3 • Late PM • Regular • Steady until 10pm Tuesday • None $6, 176 Below 165 Sunny Sept. 3 • All AM • Regular • Slow all day Tuesday • Normal $23, 490 Below 380 Clear 80's Sept. 3 • All PM • Regular • Steady 6-8 Labor Day Weekend 2007 Staff Information DATE: 8/31/07 9/1/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 13 24 - 14 24 - Bar 1 3 - 1 3 - Bussers 4 6 - 5 6 +1 Runners 4 6 - 5 6 - Coffee 1 2 - 1 2 - Host 3 4 - 2 4 - Phone 1 1 - 1 1 - Delivery 0 0 - 0 0 - CoatCheck 0 0 - 0 0 - Managers 2 3 - 2 3 - DATE: 9/2/07 9/3/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 14 23 14 - 21 Bar 1 3 1 - 3 Bussers 4 6 4 - 6 Runners 4 5 4 - 5 Coffee 1 2 1 - 2 Host 3 4 2 +1 4 02009 B..R. Guest, Inc. RestaurantallitestaurantsIMG NYIMANAGERiMonthly Planning SebedulinSEPTEAUSER.doe EFTA_R1_02035182 EFTA02692581  As of 8/7/09 Page 13 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Phone 1 Delivery CoatCheck Managers DATE: 9/4/07 0 0 3 0 0 3 1 0 0 2 0 0 3 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 13 -1 Bar 1 0 Bussers 4 -1 Runners 4 -1 Coffee 1 0 Host 2 0 Phone 1 0 Delivery 0 0 CoatCheck 0 0 Managers 2 0 Labor Day Weekend 2007 Notes Walk ins: Monday morning mostly walk ins. Monday night was mostly reservations. Payroll- No cuts Monday morning. Sunday night and Monday night early cuts. Cut staffing for Friday and Saturday. Additional Misc. Notes: Friday and Saturday morning was slow, cut staff. Monday lunch was busy through transition. Stock up order extra operating supplies. Ran low on paper towels and toilet paper. Same with kitchen Sunday night was busy, like two Saturdays in a row, O2009 B.A. Guest. Inc. RestaurantsgatialaurantsgiWG NYIMANAGERIMonthly Planning SChedulel.SEPTEMBER.doC EFTA_R1_02035183 EFTA02692582  As of 8/7/09 Page 14 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Yom Kippur - Saturday, Sept. 21, 2007 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. • Normal $11,505 Above 322 Hot sunny Sept. 21 • Late AM • All • Steady died early • Lunch Sat. • Normal $43, 186 Above 652 Warm 70's Sept. 21 • Late PM • All • Steady, very slow late • None Sun. • Normal $112, 610 Average 332 Warm 70's Sept. 22 • Early AM • All • Busy 3:30-5 • Normal Sun. • Normal $48,538 Above 803 Nice 70's Sept. 22 • Early PM • All • Many late walk ins • All O2009 B.A. Guest. Inc. Waidinin RestaurantsgantaurantsgiWG NYIMANAGEM.Monthly Planning ScheduleLSEPTEMBER.doc EFTA_R1_02035184 EFTA02692583  As of 8/7/09 Page 15 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Yom Kippur 2007 Staff Information DATE: 9/21/07 9/22/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES 13 24 14 - 24 Servers 1 3 1 - 3 Bar 4 5 4 - 7 Bussers 5 5 5 - 6 Runners 1 1 2 - Coffee 2 2 2 4 - Host 1 1 1 1 - Phone 0 0 0 0 - Delivery 0 0 0 0 - CoatCheck 2 3 3 4 - Managers Yom Kippur 2007 Notes Walk ins: Friday during transition AM to PM it slowed after sundown. Saturday was steady early, really picked up after 8pm. payroll: Staffed appropriately C2009 B..R. Guest. Inc. RestaurantsgatialaurantsgiWG NYIMANAGERIMonthly Planning SChedulel.SEPTEMBER.doC