EFTA02226511.pdf

To: Karyna Shuliak Cc: Merwin Dela Cruz From: james I personal genius Sent Thur 10/19/2017 9:14:58 PM Subject Re: Printer issues It sounds like you've already gone through most of my tricks & it needs a good cleaning, maybe replacement heads. Let me reach out to the Epson tech and see what he'd charge. (That machine is -$1200 new, so I don't want to commit to a repair bill that is going to be more than just buying a replacement.) Thank you, James Ce 1,cur Pe; sonal Genius Certified Support Professional 10.6 httplioersonalaentus.co On Oct 19, 2017, at 5:07 PM, Karyna Shuliak wrote: Thank you James, that would be great! Yes, it is the smaller one. The is a lot of black in smear and misalignment. I changed all the expired ink cartridges, tried power cleaning option twice, but no improvement... On Oct 19, 2017, at 4:56 PM, jamcs I personal genius wrote: The 3800 is the smaller one, yes? What problems arc you experiencing? I will be happy to look at it, if it's beyond me I have an Epson certified tech I can recommend. Thank you, James Ce your Personal Genius C Certified Support Professional 10.6 http://personalgcnitu.co On Oct 19, 2017, at 4:54 PM, Karyna Shuliak wrote: Hi James, I am having issues with our Epson Stylus Pro 3800 photo printer at 9 E 71st. EFTA_R1_00970723 EFTA02226511  Regular maintenance does not seem to help, I think I need someone experienced to look at it. Would that be a pan of your expertise? if not, might you be able to recommend someone please? Thank you very much! Karyna EFTA_R1_00970724 EFTA02226512