EFTA02047796.pdf

To: Natalia Molotkova From: Sent: Wed 6/22/2016 11:36:31 AM Subject: Re: Ticket Rec. Loc#VGLODW [Incident : 160622-000080] Morning! now says she wants to return on 29th to ROME. Can you research this please?! (Depart is Sat 25th from London to Miami. Return from Miami to Rome on 29th. We still will need to get her from STT to Miami on 29th. She will have one carry on bag. Not checking bags). Thx! Sent from my iPhone On Jun 21, 2016, at 5:58 PM, Natalia Molotkova wrote: To: Subject: Ticket Rec. Loc#VGLODW From: Natalia Molotkova Sent: 06/21/2016 05:58 PM Should I make change on Virgin portion or wait? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 06/21/2016 04:45 PM ah got it! ok..will find out. On Jun 21, 2016, at 4:43 PM, Natalia Molotkova wrote: EFTA_R1_00583437 EFTA02047796 From: Natalia Molotkova Sent: 06/21/2016 04:43 PM The reason why I asked about bags, if she has bags to check in, we will have to make enough time for her in Miami to get bags and check in with Virgin. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:36 PM fantastic that should work let me ask her about checking bag or carrying on I would think carrying on I m still waiting for her to reply back that this trip works for her hold this for now please... On Jun 21, 2016, at 4:25 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 04:25 PM We can change her Virgin flights to VS 5 25JUN LHR MIA 100P 530P VS 6 30JUN MIA LHR 930P 1110A EFTA_R1_00583438 EFTA02047797 Wil be $686.40 additional collection. Will she have a bags to check in? Or just carry on? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 4:24 PM thanks On Jun 21. 2016. at 4:20 PM. Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 04:20 PM Sure, checking... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00583439 EFTA02047798 From: Sent: 06/21/2016 04:18 PM HI Natasha can you look in to changing this ticket to go from London to Miami on Sat. June 25th (instead of NY) and back home on June 30th from Miami .She will also need a ticket from STT to Miami on the 30th as well, but maybe this is a separate ticket altogether..? (She will be flying on Jeffrey s private plane to STT on Monday June 27) Or maybe it is not cost effective to do this at all with this existing ticket due to it being Virgin Atlantic, but instead, purchase a whole new ticket for this kind of trip? Can you please check it out and let me know what is best? On Jun 21, 2016, at 11:10 AM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 11:15 AM Thank you!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 11:12 AM ok I will continue to reach out to IMIlfor new dates before tomorrow! On Jun 21. 2016, at 11:10 AM, Natalia Molotkova wrote: EFTA_R1_00583440 EFTA02047799 From: Natalia Molotkova Sent: 06/21/2016 11:10 AM Yes, it is true: REPRICING AND REISSUE MUST BE COMPLETED AT THE SAME TIME THE RESERVATION IS CHANGED Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From Sent: 06/21/2016 11:06 AM thanks On Jun 21. 2016, at 11:03 AM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 11:03 AM Let me double check.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00583441 EFTA02047800 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 10:45 AM Natasha Sill not be able to make her trip to NY tomorrow due to Virgin Atlantic rules, is it true we must re ticket at the time we cancel the trip in order to use the money spent? (I know we will need to change this ticket I just don t have dates from her yet this will be the 2nd time we change her ticket. The agent I used to change the ticket the first time gave me this rule..you were on holiday) can you confirm this VA rule is correct? Privacy Statement j Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). 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For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600.469.694, Iowa TA#002, Nevada NV#2001-0126 EFTA_R1_00583442 EFTA02047801 Refit 160622-000080 EFTA_R1_00583443 EFTA02047802