EFTA02042741.pdf

To: Cc: From: Natalia Molotkova Sent: Fri 9/16/2016 6:54:33 PM Subject: Amex Black charge [Incident: Title: American Express ® Sent: 09/16/2016 02:54 PM Pozhaluista!!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/16/2016 02:51 PM Great, Thanks Natalia!! Thank you, Bella On Sep 16, 2016, at 2:37 PM, Natalia Molotkova wrote: Sent: 09/16/2016 02:48 PM Appreciate your help! Thanks and have a good weekend Thank you, Min EFTA_R1_00571291 EFTA02042741  On Sep 16, 2016, at 2:38 PM wrote: but not billed until later! that happens some On Se 16, 2016, at 2:37 PM, Natalia Molotkova wrote: Sent: 09/16/2016 02:39 PM but not billed until later! that happens some On Sep 16, 2016, at 2:37 PM wrote: Sent: 09/1672016 02:37 PM It was but ticket was issued on August 19th ELECTRONIC TICKET RECORD INV:0602558 PNR:IZRGWV TKT:3287855585070 ISSUED:19AUG16 NAME FOP: CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 DY 7005 L 26AUG ARNJFK 545P OK LSRSE USED EFTA_R1_00571292 EFTA02042742  FARE SEK2453 TAX 35.60YQ TAX 17.80US TAX 5.50YC TAX 7.00XY TAX 3.96XA TAX 18.60YA TOTAL USD379.46 EQUIV FARE PD USD291.00 ST0 DY NYC Q55.14 245.49NUC300.63END R0E8.15909 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent, 09116/2016 02:32 PM Checking.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent, 09/16/2016 02:30 PM We had alll below fly on Wed. Aug. 24th 12:50pm Karyna to arrive STT via Delta #465 (Rec. Loc#JNXUQA) Citicar Confirm#290196 EFTA_R1_00571293 EFTA02042743  1:40pm to depart STT via Delta #676 (Rec. Loc#RHC1TS) arrive JFK 5:47pm (take Uber home) (2:20pm Nastia returns to JFK via Ukraine Int 1#231, Rec. Loc #HFBZHJ 10:05pm Merwin and family arrive NY via Eva Air#32 (Rec. Loc#BKBQBC) On Sep 15, 2016, at 1:55 PM, Natalia Molotkova wrote: Sent: 09)1612016 02:30 PM WE purchased a ticket for from Sweden to NY Rec. Loc#IZRGWV) Maybe this is it? She flew Aug. 26th... On Sep 15, 2016, at 1:55 PM, Natalia Molotkova wrote: Sent: 09/15/2016 02:03 PM I will have a look! Sent from my iPhone On Sep 15, 2016, at 1:49 PM, Natalia Molotkova wrote: Sent: 09'15/2016 01:55 PM I looked on our correspondence, not seeing anything around that day. Can you give me names who we booked at the end of August and I will check the amount? EFTA_R1_00571294 EFTA02042744  Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/152016 01:49 PM It is definitely Travel charge, can see that.IIIIII do you remember what we booke dthat day? I will go through your emails, but sometimes you email to support team, when I am not here...Looking.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/1512016 01:33 PM Thanks Thank you, Bella On Sep 15, 2016, at 1:31 PM, Natalia Molotkov wrote: Sent: 09/15/2016 01:31 PM EFTA_R1_00571295 EFTA02042745  Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/15/2016 01:30 PM Hi and Natalia, We have a charge on 8/30/16 from American Express Travel related services in the amount of 5379.46. Please help me with details, as i can't find backup. Thank you, Bella Privacy Statement I Visit the Centurion Card website To learn more about e-mall security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. C 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:fhttp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: EFTA_R1_00571296 EFTA02042746 fhttp://www.maps.RooRle.com/help/leRalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160916-000386 EFTA_R1_00571297 EFTA02042747