📄 Extracted Text (745 words)
Major Lee White IV
HOSPITALITY EXECUTIVE
Yacht Club Management • Restaurant Operations Expert • Premiere Catering
Services
A highly experienced, profit-oriented professional with an impressive record of
accomplishments in high-volume restaurants and upscale, private club dining environments.
Skilled at developing and executing targeted business initiatives that drive membership
growth, deliver top quality service and enhance bottom-line profits. Areas of expertise
include:
•Operations Management •Growth & Profit Enhancement •P&UBudgeting/Cost Control
•Personnel Management •Business Planning & Organization •Membership/Guest Relations
•Increasing Club Membership •Quality Service Delivery Systems •Premiere Catering
WORK
EXPERIENCE:
Discovery Land Company- Baker's Bay Golf and Ocean Club, Abaco, Bahamas- Jan.2011-
Current- COO/GM
-DLC owns and operated 14 private clubs in the U.S (including Hawaii) and Mexico
-BBC is a Discovery Owned property with Tom Fazio designed golf course, Outdoor Pursuits,
Beach Clubs, F&B outlets, 200 boat slip marina
-Directly Involved in the Sales Program at BBC- $250mi1. in sales/54 real estate transactions in
2012
-Manage all Operations for exclusive, private resort in the Caribbean
-Direct a staff of 250 employees within 16 departments
-Responsibilities include-Annual, operating budgets, implementing training programs,
transportation for members/staff
-Provide direction and guidance to all staff and dept. heads
-Create Orientation programs for staff as well as new Baker's Bay Members
-Coordinate private aircraft charter to and from the Caribbean on a weekly basis
-Goals: To provide the most memorable and life lasting experiences for our elite membership
Figure Eight Island Yacht Club, Wilmington, NC April 2008 — November 2010 General
Manager/Chief Operations Officer
Managed daily operations for exclusive private Yacht Club with primary focus on developing and
maintaining a sound organizational structure.
• Provided leadership and direction to a staff of 80 employees
• Worked closely with 7 department heads to execute policies and procedures
▪ Managed Operating, Cash Flow & Capital Budgets in conjunction with CFO
▪ Interacted with Board of Directors, executed business development strategy and
significantly increased membership
▪ Ensured highest standards met with regard to club activities including food and beverage,
sports and recreation and all other special events
▪ Initiated and maintained basic management philosophy of achieving optimal operating
results and creating environment of high employee morale and member satisfaction.
Cape Fear Restaurants, Wilmington, NC April 2004 - April 2008
Partner
General Manager overseeing two premier area restaurants, Savannah's and South Beach Grill.
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Major Lee White IV Page 2
• Created and directed training of all staff, both front of the house and kitchen
• Ensured highest standards of service and hospitality
• Coordinated all organizational plans for business operations including short and long term
planning
.- Developed all menus with Executive Chefs in a cost effective manner
▪ Developed solid relationships with purveyors and food and beverage distributors
▪ Full P & L responsibility and created financial statements on weekly basis
▪ Inventory control of all goods and assets belonging to Cape Fear Restaurants
Coastal Gourmet Catering Co., Wilmington, NC May 2000 - April 2008
Owner/Operator
Owned and operated upscale catering business providing services to private chefs on Yachts
and in residences.
▪ Built business from ground zero to highly profitable organization
▪ Catered major events, responsible for all staffing, menu creation, coordination of activities
ranging in event size from 4 to 400 persons
▪ Worked directly with clients and/or event planners to determine need and ensure flawless
performance
▪ Created all marketing material to promote services and target specific markets
Brasserie JO, The Colonnade Hotel, Boston, MA October 1998 — May 1999
Assistant General Manager
Assisted in development and creation of new high end restaurant and boutique hotel property
owned by Lettuce Entertain You of Chicago, Illinois.
▪ Established meetings with contractors, purveyors and developers of new property
▪ Developed and implemented all training procedures for staff
▪ Key participant in all planning meetings with partners
▪ Facilitated relationship between hotel employees and restaurant employees to ensure
continuity of service
Ajax Tavern & Little Nell Hotel, Aspen, CO November 1996 — August 1998
Assistant Manager
Assistant Manager of property belonging to Real Restaurants of Sausalito, CA. Partners
included Michael Chiarello and Cyndy Pawlcyn. Ranked in top 3 restaurants in Aspen in
Colorado.
EDUCATION:
Roanoke College, Salem, VA
Bachelor of Arts, Sociology, 2004
The Hill School, Pottstown, PA
Private preparatory school for boys, Grades 9-12; Graduated 1989
PROFESSIONAL
DEVELOPMENT: Business Management Institute, Atlanta, GA October, 2009
Completed BMI I Coursework
PROFESSIONAL
AFFILIATIONS: Club Manager's Association of America, Nationally & North Carolina Chapter
SPECIAL
SKILLS: Proficient in Micros, Aloha and Jonas PO5 Systems
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