EFTA00588633.pdf

As of 1/2112011 Page 1 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Schedule waiters meeting 3rd Wed. of month at 3 pm. Have all sign off. Schedule busboy and runners meeting 3rd Tues. of month at 3:30 pm. Have all sign off. Note: Be sure when having your meetings they are in an area clear of quests so as not to be rude. Give quarterly food tests to all workers if none given in last 2 weeks. Follow through with high T.V, and CRM guests with your staff and chefs. Advise hostesses to call regular lunch (and possibly dinner) quests to see if they're coming in that day. We want to make sure we have a special table ready for them, or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Be on top of café supplies (salt & peppers, sugar caddies, ashtrays) even when the weather gets cooler. Cafe Season: On cooler days more attention needs to be placed on getting the café sat. If you find it difficult to seat the café the following are options to get the ball rolling: • When guests are waiting on a table inside offer to serve them coffee in the café (they can sit and re-lax) • Think smart, offer café tables to younger guests • Offer a young couple while the café is still empty to buy them lunchlbrunch Once the first table is seated other parties are more apt to sit. You'll be surprised of the domino effect. NYU students start moving into the dorms in the area (including the Building Blue Water Grill is in) the week before Labor Day. VIP: Check portable heaters are all working. Check front door heaters are working - CFM maintenance man has 5 extra sensors. Check weather everyday, have heaters brought up over night. Gas turn-on valve is at the kitchen staff locker room labeled above your head as you go down to the Election Room. If the temperature drops below 62 degrees at night the heaters should be out and on. Customers can request to turn them off. Only use door at table 28 (not table 3) in this weather. When the temperature is above 65F degrees, but not warm enough to have all cafe doors open, only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the café door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only. Awnings in when sunny and out at night to keep heat in when below 70° O2O09 B..R. Guest Inc. U:\Admin RestaurantelReataurantalBWG NYVAANAGERIMonthly Planning Schedule1SEPTEMBER.cloc EFTA00588633  As of 817/09 Page 2 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Start scheduling "Weather Permitting" shifts for servers. Jazz room opens for brunch the first Sunday after labor day. Chefs: Cfm you have a complete set of oyster tags for display. Cfm all oysters for month are in index. Chefs VIP: Review wistaff: "Most Important Oyster Facts" See U:ALLRESTASEAFOODIOYSTBLRB (attached) MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Servers 15 22 15 22 16 23 16 23 16 23 16 23 22 22 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Cocktail 1 1 1 1 1 2 1 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Bartender 1 3 1 3 1 3 2 3 2 3 2 3 3 3 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Svc. Bartender Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Host 4 5 4 5 4 6 4 6 4 6 4 6 5 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser 3 4 3 4 4 5 4 5 4 5 4 5 6 5 Scheduled O2009 B..R. Guest Inc. UMdinin RestaurantsaestaucantslIWG NYVAANAGERIMonthly Planning SchedulelSEPTEMBERAoc EFTA00588634  As of 8/7/09 Page 3 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner 3 4 3 5 4 5 4 6 4 6 6 5 Scheduled I I MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee 1 2 1 2 1 2 1 2 1 2 1 2 2 2 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Barback 1 1 1 1 1 1 1 Scheduled O2009 8..R. Guest. Inc. UMdmin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning ScheduletSEPTEMBER.doc EFTA00588635  As of 8/7/09 Page 4 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars. Old, Young Describe early and late business What were Menu trends? Sat. • Low reservations, few $11,582.00 Slightly 360 80s Sunny Sept. 4 cancellations or no shows Below AM • All times • Some neighborhood, lots of tourists. lots of foreign guests • Slower than an average Friday lunch. • Regular Sat. • Normal Saturday night $34 228 00 Normal 609 70's Sept. 4 with a push around 8pm. PM • All times. • Some neighborhood, lots of tourists. lots of foreign guest. • Early normal and died out to a slow finish. • Regular Sun. • Low reservations, normal $12,018.05 Slightly 488 80's sunny Sept. 5 cancellations and no Below show. AM • All times • Some neighborhood, some tourists, lots of foreigners. • Ok brunch • Regular menu Sun. • Low reservations, normal $26,996.25 Slightly 447 80's Sunny Sept. 5 cancellations and no Below shows. PM • All times • Some neighborhood, lots C,2009 B..R. Gun . Inc. U:kAdmin RestaurantstRestaurants18WG NrMANAGERIalonthly Planning ScheclulelSEPTEhIBER.doc EFTA00588636  As of 8/7/09 Page 5 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER tourists, some foreign guests. • Early normal, very slow late night • Verbal additions to regular menu. Mon. • Normal reservations to $14,613.47 Below 501 80s, Sunny Sept. 6 start, come cancellations Beautiful and no shows. AM Early until 2pm • • Some neighborhood, lots of tourists, lots of foreign guests. • Early slow, after 2pm lots of walk-ins, big push until 5:30pm. • Verbal additions to the regular menu. Mon. • Normal reservations to $15,872.95 Below 237 80's Sept. 6 start, some cancels and no shows. PM • Alltimes • Some neighborhoods, foreigners and tourists. • Low number of reservations, very small number of walk-ins. slow through out the evening. • Verbal additions to the regular menu. iti2009 8..R. Guest. Inc. WAchnin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning ScheduletSEPTEMBER.doc EFTA00588637  As of 8/7/09 Page 6 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 Staff Information DATE: September 4, 2010- Saturday AM PM September 5,2010- Sunday AM PM 1 WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 14 0 21 20 13 0 18 0 Bar 1 0 3 0 1 0 3 0 Bussers 4 0 5 0 5 0 4 0 Runners 4 0 6 6 5 0 6 4 Coffee 1 - 1 - 1 - 1 - Host 3 0 4 0 4 0 4 3 Phone 1 0 1 0 1 0 1 0 CoatCheck _ - - - - - - - Managers 2 0 3 0 2 0 3 0 Shift Sales $8,691.60 $34,074.95 $7,980.81 $20,364.72 DATE: September 6,2010- Monday AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 142 0 15 0 Bar 1 0 2 0 Bussers 4 0 3 0 Runners 4 0 4 0 Coffee 0 1 0 Host 3 0 3 0 Phone 1 0 1 0 Barbacks 0 0 1 0 Coat Check Managers 2 0 3 0 Shift Sales $8176.59 $11,750.45 2009 B R Guest. Inc •st tts'Restaurants1BWG NYNANAGERIAlonthly Planning Schedule'SEPTEMBER.doc EFTA00588638  As of 817/09 Page 7 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 Notes Table sizes: Very few large parties of 5 and more. Very few numbers of walk-ins. Large Party Policies: No changes. Confirmations: Limited number of walk-ins. All large reservations confirmed, few no shows. Walk-ins: Most walk-ins from 7 to 7pm. Extra Supplies Needed: No changes. Payroll: Slow- look at staffing changes for appropriate staffing- Cuts should be made for AM and PM especially for jazz room. Linen Order: Normal- less than normal. Change Order: None. Rain Tickets: None. Coat Check: None. Menu: Regular Menu with holiday inspired specials. Time open: Regular hours Additional Misc. Notes: None. O2009 B..R. Guest. Inc. Restaurantsgiestaurants1BWG NYVAANAGEMMontlily Planning Schedute\SEPTEMBER.doc EFTA00588639  As of 8/7/09 Page 8 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2008 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Thurs. • 0 cancel, 8 no shows $9,625 Below 292 80s Aug 29 • All AM • Tourists • Steady walk-in 2-4 • N/A Thurs. • 16 cancel, 23 no shows $35,619 Below 561 80s, Clear Aug 29 • 5-6PM. early PM • Tourists, older people • Slow early business, busy middle, slow late • A lot of specials sold Fri. • 0 cancel 0 no show $13,334 Below 366 85, Aug 30 • All Overcast AM • Tourists Cloudy • Steady then push • N/A Sat. • 7 cancelled, 84 no shows $44,354 Below 715 80s, Aug 30 • Early Overcast PM • Regulars, locals, some Humid tourists • Slow early, busy lots of walk-ins late • Specials and steaks Sun. • 34 cancelled, 34 no shows $12,905 Below 501 80s, Sunny Aug 31 • All Beautiful AM • Tourists • Slow all day • N/A O2009 B..R. Guest. Inc. U:lAdmin RestaurantslRestaurantslaWG NYWANAGERIAlonthly Planning ScheclulelSEPTEMBER.do< EFTA00588640  As of 8/7/09 Page 9 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Sun. • 40 cancelled, 50 no shows $29,676 Below 543 80s, Aug 31 • All Beautiful PM • All • Steady all night • A lot of specials and raw bar Mon. • 0 cancel, 0 no show $13,167 Below 383 80s Sept 1 • All Beautiful AM • Tourists, neighborhood • Slow early push from 2- 4:30pm • Specials Mon. • 30 cancelled, 2 no shows $19,081 Below 327 80s, Sept 1 • All Beautiful PM • All • Slow all evening • Raw bar specials Labor Day 2008 Staff Information DATE: 8/29/08 8/30/08 PM PM AM WORKED CHANGES WORKED CHANGES AM WORKED CHANGES WORKED CHANGES Servers 14 +1 21 -2 14 0 22 0 Bar 1 0 3 0 1 0 3 0 Bussers 3 0 6 0 4 0 6 0 Runners 4 0 6 0 4 0 6 0 Coffee - - _ - - - _ - Host 3 0 5 0 3 0 5 0 Phone - - . - - - _ - Delivery - - _ - - - _ - CoatCheck - - _ - - - _ - Managers - - _ - - - _ - 02000 B..R. Guest, Inc. RestaurantegiestaurantalBWG NYVAANAGEMMonthly Planning Schedule1SEPTEMBER.cloc EFTA00588641  As of 8/7/09 Page 10 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER DATE: 8/31/08 9/1/08 PM PM AM WORKED CHANGES WORKED CHANGES AM WORKED CHANGES WORKED CHANGES Servers 14 0 21 +1 14 0 19 -2 Bar 1 0 3 0 1 0 3 +1 Bussers 5 0 5 0 4 0 4 -1 Runners 6 0 6 0 4 0 4 -1 Coffee - - - - - - - - Host 4 0 4 0 3 0 3 -1 Phone - - - - - - - - Delivery - - - - - - - - CoatCheck - - - - . - - - Managers - - - - . - - - Labor Day 2008 Notes Table sizes: N/A Large Party Policies: N/A Confirmations: Confirm Thurs for all weekend Walk-ins: All walk-ins light books all weekend Extra Supplies Needed: N/A Payroll: Early cuts AM/PM Linen Order: N/A Change Order: Get change/ pc for entire weekend Thurs Rain Tickets: N/A Coat Check: N/A Menu: Special BBQ/Labor day Sat-Mon PM Time open: Normal Additional Misc. Notes: Fri-Sun AM Slow — light books, Late push, after 2 — not overwhelming, Mon AM 2:30-4:30PM busy many walk-ins, Fri-Mon PM Slower than normal, Early cuts O2009 B..R. Guest. Inc. RestaurantstRestaurantalBWG NYVAANAGERIMontlily Planning Schedule1SEPTEMBER.cloc EFTA00588642  As of 8/7/09 Page 11 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day Weekend — Friday August 31st- Monday September 3rd, 2007 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars. Old, Young Describe early and late business What were Menu trends? Fri. • Normal $12, 607 Above 287 Hot 80's Aug 31 • Early, late AM • All • Slow early and late pop • Lunch Fri. • Normal $39, 158 Above 639 Low 80's Aug 31 • Late PM • AN • Steady • Dinner Saturday • Normal $14, 192 Above 437 Hot 80's Sept 1 • Early AM • AN • Slow start, steady afternoon Saturday • After 9pm $43, 683 Above 600 Warm 70's Sept. 1 • Late PM • AN • Steady • Dinner Sunday • Normal $15, 933 Above 611 Low 80's Sept.2 • Early AM • All • Slow start, steady • Brunch Sunday • Normal $39, 782 Above 697 Sunny Sep. 2 • Late PM • Regulars, tourists • Mer 10, slow and steady G2009 B..R. Guest, Inc. U:1Admin RestaurantslRestaurantsi8WG alY)MANAGER1Alonthly Planning schedule'SEPTEMBER.doc EFTA00588643  As of 8/7/09 Page 12 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Monday • Normal $15, 316 Above 444 Sunny 80 Sept. 3 • Busy lunch throughout transition AM • Tourists, regulars • Busy transition Monday • Normal $29, 166 Normal 501 Clear 80's Sept. 3 • Late PM • Regular • Steady until 10pm Tuesday • None $6, 176 Below 165 Sunny Sept. 3 • All AM • Regular • Slow all day Tuesday • Normal $23, 490 Below 380 Clear 80's Sept. 3 • All PM • Regular • Steady 6-8 Labor Day Weekend 2007 Staff Information DATE: 8/31/07 9/1/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 13 24 - 14 24 Bar 1 3 - 3 Bussers 4 - 6 - 5 6 +1 Runners 4 - 6 - 5 6 Coffee 1 - 2 - 2 Host 3 - 4 - 2 4 Phone 1 - 1 - Delivery 0 - 0 - 0 0 CoatCheck 0 - 0 - 0 0 Managers 2 - 3 - 2 3 DATE: 9/2/07 9/3/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 14 23 14 - 21 Bar 3 1 - 3 Bussers 4 6 4 6 Runners 4 5 4 - 5 Coffee 2 1 - 2 Host 3 4 2 +1 4 Phone 1 - Delivery 0 0 0 0 CoatCheck 0 0 0 - 0 Managers 3 3 2 - 3 O2009 B..R. Guest, Inc. U:lAdmin RestaurantstRestaurants1BWG NYIMANAGERIMonthly Planning ScheduleISEPTEMBER.cloc EFTA00588644  As of 817/09 Page 13 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER DATE: 9/4/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 13 -1 Bar 1 0 Bussers 4 -1 Runners 4 -1 Coffee 1 0 Host 2 0 Phone 1 0 Delivery 0 0 CoatCheck 0 0 Managers 2 0 Labor Day Weekend 2007 Notes Walk ins: Monday morning mostly walk ins. Monday night was mostly reservations. Payroll-, No cuts Monday morning. Sunday night and Monday night early cuts. Cut staffing for Friday and Saturday. Additional Misc. Notes: Friday and Saturday morning was slow, cut staff. Monday lunch was busy through transition. Stock up order extra operating supplies. Ran low on paper towels and toilet paper. Same with kitchen Sunday night was busy, like two Saturdays in a row, @2009 B..R. Guest. Inc. Restaurantsgiestaurants1BWG NYVAANAGEMMontlily Planning Schedute\SEPTEMBER.doc EFTA00588645  As of 8/7/09 Page 14 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Yom Kippur - Saturday, Sept. 21, 2007 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. • Normal $11,505 Above 322 Hot sunny Sept. 21 • Late AM • All • Steady died early • Lunch Sat. • Normal $43, 186 Above 652 Warm 70's Sept. 21 • Late PM • All . Steady, very slow late • None Sun. • Normal $112, 610 Average 332 Warm 70's Sept. 22 • Early AM • All • Busy 3:30-5 • Normal Sun. • Normal $48,538 Above 803 Nice 70's Sept. 22 • Early PM • All • Many late walk ins • All O2009 B..R. Guest Inc. U:\Admin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning SchedulOSEPTEMBER.cloa EFTA00588646  As of 8/7/09 Page 15 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Yom Kippur 2007 Staff Information DATE: 9/21/07 9/22/07 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES 13 24 14 - 24 Servers 1 - 3 1 - 3 Bar 4 - 5 4 - 7 Bussers 5 - 5 5 - 6 Runners 1 - 1 1 2 - Coffee 2 - 2 2 4 - Host 1 - 1 1 1 - Phone 0 - 0 0 0 - Delivery 0 - 0 0 0 - CoatCheck 2 - 3 3 4 - Managers Yom Kippur 2007 Notes Walk ins: Friday during transition AM to PM it slowed after sundown. Saturday was steady early, really picked up after 8pm. Payroll: Staffed appropriately O2009 B..R. Guest. Inc. RestaurantstRestaurantalBWG NYVAANAGERIMontlily Planning Schedule1SEPTEMBER.cloc EFTA00588647  As of 8/7/09 Page 16 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Rosh Hashanah 2008 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Mon. • 0 cancel, 7 no show $4,946 Below 134 Cloudy, 75 Sept. 29 • All AM • Some business nothing else • None • N/A Mon. • 0 cance