📄 Extracted Text (211 words)
To: Amex Centurian Trave
From: Lesley Groff
Sent: Wec 56 PM
Subject: Re:
Hi Natasha...sorry for my delay in answering...it is ok...I think the agent let me know...
no worries. is what it is.
On Nov 7, 2018, at 2:07 PM, Natalia Molotkova
wrote:
Lesley, hi.
- you cancelled some flights fro her and I believe you were wrongly advised, that ticket 051
505P was refundable.
Agent was wrong, sorry, somehow they didn't even see what I advised to you when I issued ticket, that is is r
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Centurion Card v.ebsi!,,
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EFTA_R1_01062673
EFTA02262291
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EFTA02262291
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1