📄 Extracted Text (976 words)
D. NOTWITHSTANDING THE FOREGOING, TO THE FULLEST EXTENT PERMUTED BY APPLICABLE LAW, THE
BANK AND OTHER MEMBERS OF THE DEUTSCHE BANK GROUP, ANY SERVICE PROVIDER AND THEIR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS SPECIFICALLY DISCLAIM, AND SHALL NOT
UNDER ANY CIRCUMSTANCES INCUR ANY LIABILITY (WHETHER UNDER FEDERAL OR STATE LAW OR IN
TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE AND WHETHER FORESEEABLE OR NOT) FOR ANY
LOSSES AND EXPENSES OF WHATEVER NATURE ARISING OUT OF OR IN ANY WAY RELATED TO ACCESS
TO OR USE OF THE SITE OR THE INTERNET BANKING SERVICES, INCLUDING WITHOUT LIMITATION ANY
DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES RELATING TO LOSS
OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, WORM, TROJAN HORSE PROGRAM OR DISABLING
CODE (REGARDLESS OF THEIR SOURCE), LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO
PROPERTY, CLAIMS OF THIRD PARTIES OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF SUCH
PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. YOU ASSUME THE
RISK IN USING THE SITE AND THE INTERNET BANKING SERVICES AS WELL AS TOTAL RESPONSIBILITY
FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU
CONSIDER NECESSARY.
E. Except to the extent provided by applicable law, as a condition precedent to any liability, you must notify us in
writing of any alleged breach of this Agreement as promptly as reasonably possible, but in no event later than
five Business Days following the day on which such alleged breach was, or could reasonably have been,
discovered by you. Our entire liability and your sole remedy under this Agreement, whether or not the claim is
in contract or tort, shall not exceed an amount of the fees during the six (6) month period preceding the date of
the alleged breach.
7. Errors or Questions
A. In case of errors or questions about your electronic funds transfers, telephone us at 1-866-362-4796 during
regular business hours, or write us at Deutsche Bank, Banking Service Team, 345 Park Avenue, Mail Stop
NYC20-0108, New York, NY 10154 as soon as you can, if you think your statement is wrong or if you need
more information about an electronic funds transfer listed on the statement. We must hear from you no later
than 60 days after we sent the FIRST statement on which the problem or error appeared:
i. Tell us your name and Account number (if any);
ii. Describe the error or transaction you are unsure about, and explain as clearly as you can why you believe it
is an error or why you need information;
iii. Tell us the dollar amount of the suspected error; and
iv. Tell us the name of the Biller or payee if the transaction in question is a payment.
B. If you tell us orally, we may require that you send us your complaint or question in writing within 10
business days.
C. For consumers: For electronic funds transfers (as defined in the Electronic Funds Transfer Act and Regulation E
of the Federal Reserve Board), we will determine whether an error occurred within 10 business days after we
hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days
to investigate your complaint or question. If we decide to do this, we will credit your Account within 10
business days for the amount you think is in error, so that you will have the use of the money during the time it
takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not
receive it within 10 business days, we may not credit your Account. For errors involving new Accounts,
point-of-sale or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or
question. For new Accounts, we may take up to 20 business days to credit your Account for the amount you
think is in error. We will tell you the results within three business days after completing our investigation. If we
decide that there was no error, we will send you a written explanation. You may ask for copies of the
documents that we used in our investigation.
8. Confidentiality and Data Protection
A. It is our general policy to treat your Account information as confidential. The Bank will take reasonable
measures to prevent the dissemination of information furnished to you through the Internet Banking Services
concerning your Accounts, but has no means of controlling communication by means of the Internet or any
other telecommunications service you may use to access the Services and cannot guarantee that such
information will not be intercepted.
i. The Bank and its Service Providers may collect, process, and transmit data obtained from and about you in
the course of your accessing and using the Internet Banking Services. You agree that any information on
the Bank's records may be disclosed to our Service Providers and to third parties as designated by you in
compliance with our procedures, your Account Agreement, or as required or permitted by law or
regulation, including without limitation:Where it is necessary for completing transfers or other transactions
or to send notice of dishonor or nonpayment;
ii. Where it is necessary for activating or providing additional services requested by you;
iii. When it is necessary, in the normal course of business, to verify the existence and condition of your
Account for a third party, such as a credit bureau, merchant or financial institution;
iv. In order to comply with a governmental agency or court orders or to otherwise furnish information required
by law;
v. If you give use your permission;
vi. To advise third parties of accounts closed for misuse; or
WI1,1134667
8 010198080613
CONFIDENTIAL — PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0 103869
CONFIDENTIAL SDNY_GM_00250053
EFTA01448751
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