EFTA01784891.pdf

From: Richard Kahn Sent: Tuesday, August 16, 2016 2:15 AM To: Jeffrey Epstein Subject: Fwd: RO plant parts LS) I finally connected with skip from t=g and Dave from reefco today to understand why it is so difficult to obtain=this part. See skip explanation below which seemed legitimate when we spoke=yet I still believe bob Peterson from tsg was playing games with us as he d=d not get GSJ ro order. Both Dave and skip are using a 2-3 week ti=e frame to receive the part. Dave who has never worked on lsj RO plant has q=oted 2800 for the part and skip 3,564. Dave said he is comfortable to repla=e if we wanted to source from him. Note this part was originally quoted and=paid for over 1 week ago for 1,723 which they will refund if we want. Pleas= advise tsg or reefco and I will order tomorrow am. Thank you. <=iv id="AppleMailSignature"> Rich<=div> Begin forwarded message: From: Skip Cooper <mailto > Date: August 12,=2016 at 7:34:51AM EDT To: 'arnailto >"< <mailto:richardkahn12@gmail=com» Cc: Mark Banzin leeper <=a href="mailto >a, <mailto =gt; Subject: RO plant parts LSJ =div> Mr. Kahn, I apologize in advance for the process you h=ve had to undergo related to acquiring the parts necessary for repairs to y=ur RO plant. Your invoice contained two parts, one being a Siemens power supply and the other a Danfoss VFD drive. W= have the Siemens power supply in hand. The Danfoss drive part is mad= to order in Denmark and there is no expedite option when ordering this par=. At the time we received your money to order,=we placed our order for the two line items through our vendors. Danfo=s came back a couple days later not accepting any order. Until we get the issue settled, I do not want to hold EFTA_R1_00106582 EFTA01784891 your ord=r up any further on an unrelated issue with one of our vendors. While=this directly affects you, I want to be up front with you and get you what y=u need. We receive substantial discounts through all=of our vendors we do business with, in which we pass on to our customers, a= we are an OEM manufacturer. We have located your Danfoss part through an=ther source and can be ordered. The source, however, does not receive=the discounts associated with being an OEM manufacturer. We have two options that can be executed. 1.<=pan style="font:7.0pt "Times New Roman""> We will return your money for th=s order in full. 2.<=pan style="font:7.0pt "Times New Roman""> We can place the order for the D=nfoss drive through another source. The price for the part is $3564.0=. This is our cost and we will pass that on to you without markup. Once ordered there is a 2. 3 week lead on it. Y=u have already paid partial on this line item, we would need the balance. I can have Kelli send you a revised quote an= statement of account with the difference in price for the Danfoss part if y=u decide to move forward. Again, my apologies. Let me know how you would like to proceed.&n=sp; Thank You, Skip Cooper Materials Manager TSG Water Resources, Inc. 2 EFTA_R1_00106583 EFTA01784892 2401-B NE 18th Terrace Gainesville FL 32609 Office: Cell: <mailto ch:P> <http://www.tsgwater.corn/a<span style=> 3 EFTA_R1_00106584 EFTA01784893