EFTA02236391.pdf

To: From: American Express Travel Sent: Thur 2/8/2018 12:17:08 AM Subject: Important Insurance Information from American Express Travel RE: Thank you for contacting American Express Travel and for your interest in booking a cruise or tour. As you review your travel plans, please find below some important information on the trip protection option(s) offered through your tour operator or cruise line. Trip Cancellation Protection and Travel Insurance Tour operators and cruise lines typically bundle trip cancellation protection and travel insurance in their trip protection option(s). Trip cancellation protection allows you to be reimbursed up to a certain percentage of the cost you paid if you cancel your trip. Once purchased, the cost of the trip cancellation protection is generally not refundable and the reimbursement you will receive from the tour operator/cruise line for your trip may be in cash or as a credit toward a future trip, which credit may be subject to limitations. Travel insurance is intended to protect you and the other travelers against sudden or unforeseen events, such as travel interruption, baggage delay, medical or dental costs incurred in connection with your trip. While trip cancellation protection and travel insurance are generally offered by tour operators and cruise lines as a package, you may be able to purchase them separately by directly calling the tour operator or cruise line or the insurance provider noted below. The purchase of trip cancellation protection and travel insurance is not required in order to purchase any other product or service. EFTA_R1_00999495 EFTA02236391 Travel insurance provides coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits and coverage may be subject to different restrictions depending upon your other coverage. You may wish to compare the terms of the travel insurance policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. If you have any questions about the travel insurance policy, contact the insurance provider noted below. If you have any question about the trip cancellation protection coverage, contact the tour operator or cruise line. American Express Travel counselors are permitted to provide general information about the insurance offered through the tour operator or cruise line but are not licensed or qualified to answer technical questions about the terms and conditions of the insurance offered through the tour operator or cruise line, or to evaluate the adequacy of your existing insurance coverage. American Express Travel provides the information above for quick reference only. It does not include or purport to include every piece of information that may be relevant to your assessment or decision to buy the trip protection option(s) offered through your tour operator or cruise line. We encourage you to carefully review the documentation of the tour operator/cruise line or insurer to understand what is covered, any applicable limitations and exclusions, and the requirements for filing a claim with the trip provider or insurer, and to make your final determination to purchase or not purchase the trip protection option based on that documentation. This email is a servicing email meant to provide you with information to help you determine if you would like to purchase the trip protection option offered through your tour operator or cruise line in connection with your upcoming trip. This email is not sent to you for marketing purposes and you are under no obligation whatsoever to purchase any trip protection option. If you are not interested in any trip protection option(s) offered through your tour operator or cruise line, please disregard this email and its contents entirely. EFTA_R1_00999496 EFTA02236392  Each state's department of insurance provides a way to file a complaint with the Commissioner of Insurance in your state of residence. Please visit https://myamextravel.com/stateinsurance for the state insurance department contact information for filing a complaint. Should you choose to book with one of these suppliers, links to information to assist you in evaluating available trip cancellation protection and travel insurance options are listed below: Cruise Line Insurer URL Link to Description of Coverage Ama Waterways Transamerica Casualty Ama Waterways Description of Insurance Co Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Avalon Waterways United States Fire Insurance Co Avalon Waterways Description of Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 Transamerica Casualty Insurance Co 1650 Watermark Drive Azamara Club Cruises Azamara Club Cruises Description of Coveraae Columbus, OH 43215 (NAIC No. 10952) EFTA_R1_00999497 EFTA02236393  800.797.2643 Celebrity Cruises Transamerica Casualty Celebrity Cruises Description Insurance Co of Coverage 1650 Watermark Drive Columbus, Ohl 43215 (NAIC No. 10952) 800.797.2643 Crystal Cruises Transamerica Casualty Crustal Cruises Description of Insurance Co Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Cunard Line Transamerica Casualty Cunard Line Description c' Insurance Co Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Disney Cruise Line Transamerica Casualty Disney Cruise Line Descri Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Transamerica Casualty Holland America Line Holland America Line Insurance Co Description of Coverage EFTA_R1_00999498 EFTA02236394  1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Norwegian Cruise Line Transamerica Casualty Norwegian Cruise Line Insurance Co Description of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Oceania Cruises Transamerica Casualty Oceania Cruises Description Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Princess Cruises Transamerica Casualty Princess Cruises Description Insurance Co of Coverage also can be accessed online in the 1650 Watermark Drive download section of the Cruise Personalizer Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Transamerica Casualty Insurance Co Regent Seven Seas Cruises Regent Seven Seas 1650 Watermark Drive Description of Coverage Cruises Columbus, OH 43215 EFTA_R1_00999499 EFTA02236395  (NAIC No. 10952) 800.797.2643 Royal Caribbean Transamerica Casualty Royal Caribbean International International Insurance Co Description of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Seabourn Cruise Line Transamerica Casualty SeabournShield Travel Insurance Co Insurance Program can be accessed at: Seabourn Cruise 1650 Watermark Drive Line Description of Coverage or by calling Aon Affinity at 800 Columbus, OH 43215 828-2459 with any questions you may have (NAIC No. 10952) 800.797.2643 Silversea Cruises Transamerica Casualty Silversea Cruises Description Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Uniworld Boutique RiverTransamerica Casualty Uniworld Boutique River Cruise Collection Insurance Co Cruise Collection Description of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 EFTA_R1_00999500 EFTA02236396 Viking Cruises Arch Insurance Co Viking Cruises Description of Coverage 300 Plaza Three Jersey City, NJ 07311 (NAIC No. 11150) 866.413.5550 Windstar Cruises United States Fire Insurance Co Windstar Cruises Description of Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 Tour Operator Insurer URL Link to Description of Coverage Abercrombie & Kent United States Fire Insurance Co Abercrombie & Kent Description of Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 Backroads Transamerica Casualty Backroads Description of Insurance Co Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Transamerica Casualty Brendan Vacations Description Insurance Co Brendan Vacations of Coverage 1650 Watermark Drive EFTA_R1_00999501 EFTA02236397  Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Classic Vacations Arch Insurance Co Classic Vacations Description of Coverage 300 Plaza Three Jersey City, NJ 07311 (NAIC No. 11150) 866.413.5550 Delta Vacations United States Fire Insurance Co Delta Vacations Description 01 Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 Disney Vacations Transamerica Casualty Disney Vacations Description Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Funjet Vacations Transamerica Casualty Funjet Vacations Description Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Globus / Monograms / United States Fire Insurance Co Globus family of brands EFTA_R1_00999502 EFTA02236398 Cosmos 5 Christopher Way includes Monqrams and Cosmos) Description of Eatontown, NJ 07724 Coverage (NAIC No. 21113) 888.890.1500 Insight Vacations Transamerica Casualty For any specific questions. Insurance Co please call AON Affinity Travel Protection at 1-866-808-7161 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Isram World United States Fire Insurance Co Isram World Description r Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 Kensington Tours Transamerica Casualty Kensington Tours Description Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Lindblad Expeditions United States Fire Insurance Co Lindblad Expeditions Description of Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 EFTA_R1_00999503 EFTA02236399 Micato Safaris United States Fire Insurance Co Micato Safaris Description of Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 88.890.1500 Pleasant Holidays / rch Insurance Co Pleasant Holidays (and Journese Journese) Description of 300 Plaza Three Coverage ersey City, NJ 07311 (NAIC No. 11150) 66.413.5550 Rail Europe NA (Travel Protection Rail Europe Description of only provided by Rail Coverage Europe) Ski.com Arch Insurance Co Ski.com Description of Coverage 300 Plaza Three ersey City, NJ 07311 (NAIC No. 11150) 66.413.5550 Swain Destinations ransamerica Casualty To receive more information, Insurance Co ask your Travel Professional for a Description of Coverage, 1650 Watermark Drive or call the program administrator of your chosen Columbus, OH 43215 insurance, Aon Affinity, at (800) 453-4066; or Allianz, at (NAIC No. 10952) 866-884-3556. 00.797.2643 ransamerica Casualty Tauck Description of Coverage Tauck Insurance Co EFTA_R1_00999504 EFTA02236400  1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Trafalgar Transamerica Casualty Trafalgar Description of Insurance Co Coverage 1650 Watermark Drive Columbus, O11 43215 (NAIC No. 10952) 800.797.2643 Travel Bound United States Fire Insurance Co Travel Bound Description of Coverage 5 Christopher Way Eatontown, NJ 07724 (NAIC No. 21113) 888.890.1500 Travel Impressions Transamerica Casualty Travel Impressions Description Insurance Co of Coverage 1650 Watermark Drive Columbus, OH 43215 (NAIC No. 10952) 800.797.2643 Contact Customer Care I View Our Privacy Statement EFTA_R1_009995:: EFTA02236401 To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishinq. Please do not reply to this email, as we do not accept messages to this email address. If you need to contact us, you may do so via Customer Care. American Express Customer Service Department P.O. Box 297817 I Ft. Lauderdale, FL 33329-7817 © 2016 American Express. All rights reserved. A division of American Express Travel Related Services, Inc. the Designated Responsible Person may be reached by mail at the offices of American Express Travel Related Services, Inc., .3 WFC New York, NY 10285 or by phone at 800.528.4800 Tr v I Arr n m n for American Express Travel Record Locator E-Ticket Number(s) Saturday 10 Feb 18 Other Information TOUR RQST SEE G5 EFTA_R1_00999506 EFTA02236402 Flight Information Date 10 Feb 2018 Airline American Airlines Airline Record Locator Flight/Class AA 2587 M Economy Class Origin New York La Guardia, La Guardia Destination Chicago, Chicago O'hare International Departing 07:30 AM Arriving 09:21 AM Departure Terminal Terminal B Arrival Terminal Terminal 3 Estimated Time 2 firs 51 Mins Stops Non-stop Seats 17F, 17D Confirmed Flight Information Date 10 Feb 2018 Airline American Airlines Operated By Skywest Airlines As American Eagle Airline Record Locator Flight/Class AA 3098 M Economy Class Origin Chicago, Chicago O'hare International Destination Aspen, Aspen Departing 10:45 AM Arriving 12:56 PM Departure Terminal Terminal 3 Estimated Time 3 Firs 11 Mins Stops Non-stop Confirmed Tour Information City Aspen Tour Start Date 10 Feb 18 Villas At Snowmass Club Confirmed Thursday 15 Feb 18 Flight Information EFTA_R1_00999507 EFTA02236403  Date 15 Feb 2018 Airline American Airlines Operated By Skywest Airlines As American Eagle Airline Record Locator Flight/Class AA 3048 V Economy Class Origin Aspen, Aspen Destination Dallas, Dallas/Fort Worth International Departing 12:20 PM Arriving 03:29 PM Estimated Time 2 Hrs 9 Mins Stops Non-stop Seats 15B, 15A Confirmed Flight Information Date 15 Feb 2018 Airline American Airlines Airline Record Locator Flight/Class AA 1170 V Economy Class Origin Dallas, Dallas/Fort Worth International Destination New York La Guardia, La Guardia Departing 04:35 PM Arriving 08:58 PM Arrival Terminal Terminal B Estimated Time 3 Hrs 23 Mins Stops Non-stop Seats 32D, 32F Confirmed EFTA_R1_00999508 EFTA02236404