EFTA02088386.pdf

To: From: Lesley Groff Sent Sun 12/28/2014 6:29:40 PM Subject: Re: WELCOME Rental Car for Yes Larry sent the hotel an email earlier today that you would arrive tomorrow. Thx Sent from my iPhone On Dec 28, 2014, at 9:53 AM, > wrote: Hi Lesley JE just told us that we arc going to st b tomorrow early am . So check in also is going to be in the morning Thank you Sent from my iPhone On Dec 28, 2014, at 8:51 AM, Lesley Groff < > wrote: Ok. Please keep the Hotel posted on tomorrow's trip. Sent from my iPhone On Dec 28, 2014, at 7:45 AM, Larry <tQ > wrote: Postpone hell today, till tomorrow for st brats trip Sent from my iPad On Dec 28, 2014, at 8:41 AM, Lesley Groff ‹ > wrote: Hi Marian. 1 have M, and now our pilot Larry on this email. Larry, can you please confirm with the hotel arrival time of iht today ...a car was rented under ,r tl name. The Hotel must know what time arrival is in order to set sp_ transportation. and have been on all these emails and have not replied. The hotel is desperate for information which i don't have. Thanks, Lesley EFTA_R1_00681680 EFTA02088386 On Dec 27, 2014, at 6:01 PM, Tropical Hotel wrote: Dear Lesley, We are sorry to insist, but we do not understand what do you mean by "their own transportation" ? We remember you and you will see in attachment that Mrs rented a car with our partner "Welcome". We want to advise you that, during this period, if they do not take the reserved car at their arrival they will be charge the full amount of the car rental. Can you please let us know as soon as possible and also their arrival time. Thank you. Best regards Mariane Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 <image001.jpg> De : Lesle Groff Envoye : samedi 27 decembre 2014 17:10 A : Tro ical Hotel Cc :•• Objet : Re: WELCOME Rental Car for I believe they will be handling EFTA_R1_00881881 EFTA02088387  their own transportation...if something changes someone will let you know. thank you! On Dec 27, 2014, at 12:44 PM, Tropical Hotel wrote: Dear Lesley, Do you have information for us about arrivals of Do they have secured their timing? We are sorry to insist , but the reservation is scheduled for tomorrow and we need to know their hour of arrival to welcome them. Looking forward to hearing from you. Best regards, Julie Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 <image001.jpg> Envoye : vendredi 26 decembre 2014 11:08 A CC Bella Klein EFTA_R1_00681682 EFTA02088388 Objet : Re: WELCOME Rental Car for Ok, thank you for the information...apprcciatc it... On Dec 26, 2014, at 9:50 AM, Tropical Hotel wrote: Dear Lesley, Thank you for your email ; well noted but keep in mind that without those details our partner will not be able to insure the transfer and a notice is required. On the other hand, has called us this morning to cancel one of the room. As explained to her by phone, no reimbursement / credit could be done according to our cancellation policy. As a reminder, please find enclosed our cancellation policy. We stay at your disposal for any further question/request you may have. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 EFTA_R1_00681883 EFTA02088389  r11,?nt- 00: Envoye : vendredi 26 decembre 2014 10:25 A : TrooicdI Ho Cc : Objet : Re: WELCOME Rental Car for Hello and thank you for tin base have both •i tc and El cc'd on this mail. They will be flying private on the 28th to St. Barth's and will get back to you themselves once they have secured their timing. Lesley On Dec 24, 2014, at 4:03 PM, TrS wrote: Dear Lesley, A quick email to ask you if you know the exact arrival details of Mrs. and Mrs. to give to our partner Welcome for their rental car. They will be there to pick them up Saturday and to insure the transfer to the Hotel. Looking forward to hearing from you. Best regards, EFTA_R1_00881684 EFTA02088390  Julie Reservation TROPICAL HOTEL www.tropica lhotel-stbarth.com From Europe Tel : 00 590 590 27 <image001.jpg> De: g l_esl Gr f i Envoye : jeudi 11 septembre 2014 09:29 A : Tropical Hotel Objet : Re: WELCOME Rental Car for Thank you! I will forward the voucher to and see if they have flights as of yet. Thanks, Lesley Sent from my iPhone On Sep 11, 2014, at 9:24 AM, "Tropical Hotel" wrote: Dear Lesley, Thank you for your email. We well received cc form under Mrs name and we have sent it to our partner Welcome Car Rental. So please find attached the voucher corresponding. Also, would you please give us clients' arrival EFTA_R1_00681685 EFTA02088391  information when you have it in order our partner can organize their transfer. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhotel- stbarth.com From Europe Tel : 00 590 590 27 De: L le Groff Envoye : mercredi 10 septembre 2014 16:59 A: Trail. Cc : • • Ila Klein Objet : Hertz Rental Car for <VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf <DEPOSIT & POLITIOUE D'ANNULATION.pdf> EFTA_R1_00681686 EFTA02088392 <Mail Attachmenteml> EFTA_R1_00681687 EFTA02088393