EFTA02071709.pdf

To: From: Natalia Molotkova Sent Mon 9/28/2015 4:04:34 PM Subject: [Email Ref: 150929-000102] TO ENSURE YOUR MESSAGE IS DI l ivl RED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 09/28/2015 12:04 PM Value of Jet Blue ticket was USD128.10 , credit will be valid till September 8th 2016, change fee is $90. New United ticket is less then $200 change fee, no value in case of cancellation. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer ([email protected]) 09/28/2015 11:54 AM that is better. Please book this ticket for return. Let me know what the credit will be on Jet Blue when you can ...thanks Response (Natalia Molotkova) 09/28/2015 11:51 AM Yes, it will be new ticket and credit with Jet Blue. Here is the option for later flights: 1 UA 1552 05OCT EWR PBI 0855P 1149P TOTAL FARE - USD 178.10 Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer (lesleyjee®gmail.com) 09/28/2015 11:45 AM I need to know option of a later departure...I guess it would be a whole new ticket ? We could look into just changing the whole ticket I suppose to another airline getting him in early on Oct. 4th and out late on 5th? Perhaps that is better idea? Not sure EFTA_R1_00633748 EFTA02071709 Response (Natalia Molotkova) 09/28/2015 11:17 AM For trip October 12-22 I was too quick to give you the fare rules, it is one of those cases, when fare is not refundable and non changeable. Should I look for changeable fare? Sorry!! New thing with Delta, they used to have every single fare changeable before... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer ( ) 09/28/2015 11:15 AM let me ask if this would work...I will come back to you. Response (Natalia Molotkova) 09/28/2015 11:11 AM Trip I: 1 DL 2358 12OCT PBI LGA 0804A I059A 2 DL 2370 22OCT LGA PBI 0605P 09I8P TOTAL FARE - USD 306.20 Non refundable coach with $200 change fee. Trip 2: We are currently holding a ticket for (Rec. Loc#WKCPSD) We need to change the return from NY to PB from Oct. 7th to late on the 5th instead...around 8 or 9pm? he does not have to depart from Newark...can be am of the airports... To stay with Jet Blue we can do B6 761 LGA PBI 745P 1041P, let me know it it will work and I will price it. If not, will find another airline later flight. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST PrivacyStatement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail. please visit us at americanevress.com(phishinq. b 2015 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge EFTA_R1_00633747 EFTA02071710 Company). In some cases. Concierge Company wilt provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. 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