EFTA02221477.pdf

To: Amex Centurian Travel From: Lesley Groff Sent: Wed 9/6/2017 7:13:25 PM Subject: Re: We Need to CHANGE some tickets-Make sure they are sent to NO ONE but ME! I'm sure that would case some of the pain! thanks Natasha... On Sc 6, 2017, at 3:12 PM, Natalia Molotkova wrote: Ok, how about me giving him 60 000 American Express point ($600 equivalent), will it make him feel better, Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST just keep the ticket AS IS...we will pay for the Biz seat. Jeffrey totally irritated with me on this one! On Sep 6, 2017, at 2:26 PM, Natalia Molotkova wrote: ok thx On Sep 6, 2017, at 2:33 PM, Natalia Molotkova wrote: is number 7 on exchange Q Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST If we change to Aeroflot at SU■08SEP OVB SVO 600A 610A SU 08SEP SVO CDG 750A 1045A EFTA_R1_00958113 EFTA02221477 add collect only $93.30. Regards, Natalia (Natasha) Molotkova 1110.011 Hours: Mon through Friday 9AM-530PM EST ok, thanks On Sep 6, 2017, at 2:19 PM, Natalia Molotkova wrote: great....we must have come on the 8th ...so ticket price would be the $1384.10?! Please check to see similar to what we have already....let me know price...thanks (we may just have to stick with Aeroflot and co On Sep 6, 2017, at 2:15 PM, Natalia Molotkova < wrote: Exchange takes time, checking how far it is on Q... For Les ey, eroflot told me that I can't exchange coach ticket to business. Have to issue new ticket, can't use ok less expensive ticket? Shoudl I re-instate original? One way via Prague is only: 1 S7 JBSEP OVB PRG 0820A 1000A 1 OK 8SEP PRG CDG 1225P 0215P TOTAL FARE - USD 592.40 Or li ' r flight with Aeroflot SU 08SEP OVB SVO 600A 610A SU 08SEP SVO CDG 750A 1045A Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST I am still waiting for Mticket to come through?...Can you check on the new ticket for me? EFTA_R1_00958114 EFTA02221478  On Sep 6, 2017, at 9:47 AM, Natalia Molotkova wrote: Lesley, Aeroflot told me that I can't exchange coach ticket to business. Have to issue new ticket, can't use ok less expensive ticket? Shoudl I re-instate original? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST GREAT! t hank you! issue please and refund ;) On Sep 6, 2017, at 1:33 PM, Natalia Molotkova wrote: Both tickets will be non refundable. Aeroflot will be business class, coach not available. Original return Air France will be refunded ($883.30) New ticket will be coach: AF 10SEP CDG MXP 0130P 0300P TOTAL FARE - USD 699.60 Non refundable and changes are not permitted. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST OK Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi k. Please issue this as well as the outbound flight. Thanks. EFTA_R1_00958115 EFTA02221479 Sent from my iPhone On Sep 6, 2017, at 12:49 PM, Natalia Molotkova wrote: Coach, non refundable: AF 10SEP CDG MXP 0130P 0300P TOTAL FARE - USD 699.60 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Jeffrey says 1:30 is good. Price please? Sent from my iPhone On Sep 6, 2017, at 12:16 PM, Natalia Molotkova •: . wrote: No, after 9am will be 130pm. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: Mon throug nay 9AM-630PM EST Jeffrey is asking if there is a flight that departs Paris on Sunday for Milan around 11am..? please let me kno' On Sep 6, 2017, at 11:54 AM, Natalia Molotkova > wrote: Sure, I am here!! Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er EFTA_R1_00958116 EFTA02221480 Hours: Mon through Friday 9AM-530PM EST wow...super expensive! this is the ticket that was super expensive in the first place... Let me ask how early you..thanks. On Sep 6, 2017, at 11:42 AM, Natalia Molotkova < wrote: Sorry, Lesley, We can keep same flight to Paris with Aeroflot, just day later, but first leg is sold out in coach, only business, 1 SU D 08SEP F OVB SVO 0925A 0940A 1 SU ID 08SEP F SVO CDG 1145A 0240P 1ADT 1384.10 1384.10 TOTAL FARE - USD 1384.10 Ad collect will be - $389.20 difference in fare plus EUR 70 change fee. Return: we can do Alitalia coach: AZ 10SEP CDG LIN 0935A 1105A TOTAL FARE - USD 724.40 AZ • 10SEP CDG LIN 0605A 0735A TOTAL FARE - USD 433.40 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please Issue change as stated...OK on $109 add collect the entire ticket is changing (outbound and return) She needs a ticket to go to Paris on Fri. Sept. 8 as ticket you have her on Sunday is not until 3:15pm..Jeffrey's request is for morning on Sunday...can you chec ='? thanks On Sep 6, 2017, at 9:47 AM, Natalia Molotkova <a wrote: Milena: SUM08SEP CDG SVO 355P 830P EFTA_R1_00958117 EFTA02221481 SUM08SEP SVO SVX 1150P 410A Add collect $109.00 We can put her at AF 10SEP CDG MXP 0315P 0440P TOTAL FARE - USD 544.60 Coach, and refund original ticket in business (refund will be $883.30). Ok to proceed? Regards, Natalia (Natasha) Molotkova n ri n I i n hi n r ours: on through nday A - 30PM EST yes, please...over the weekend Karyna and .received confirmation of tickets...Raphael ‘A (you will have to speak to him...i don't know where...he said it looked odd) but I am very fearful of anyone r( you are to change today! On Sep 6, 2017, at 9:08 AM, Natalia Molotkova wrote: OK, it is very strange, I email only you, ok will leave only your email. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning...we need to change 2 tickets. Please, please make triple sure they are NOT forwarded to anyone addresse -Change return flight ticket to Friday Sept. 8 (Rec. Loca) she should leave the -Change to arrive Paris on Friday Sept 8 and leave for Milan on Sunday morning Sept.10. (Re Let me know what we can do! thanks, Lesley EFTA_R1_00958118 EFTA02221482 To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress conliphishm. fa 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service Novick provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. We reserve the nght to not, for servicing purposes. EFTA_R1_00958119 EFTA02221483