EFTA00710716.pdf

From: Richard Kahn To: "Jeffrey E." <[email protected]> Subject: Fwd: James Date: Thu, 02 Jul 2015 15:51:05 +0000 Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York. NY 10022 Begin forwarded message: From: James ce I personal genius •,4 > Subject: Re: James Date: July 2, 2015 at 11:49:03 AM EDT To: Richard Kahn •c Okay, I sounded like an idiot just now. — the setup is not at all what I understood it to be... He's got a "box" in his bedroom that gets 140 - I'm guessing that means they put a second Orange modem in his bedroom, which was mentioned as an option but I thought we weren't going to do. We wanted one modem so there was one network throughout the apartment. They've removed the AirPort Extreme that was next to his desk and plugged the Devolo powerline adapter directly into the iMac. The iMac is getting 15 Mbps. It's possible that the powerline adapter is slowing the connection down, but it's also possible that the iMac is defaulting to the wireless connection, which would be weak because they removed the AirPort Extreme from the desk and arranged the whole setup without telling me. What we'd talked about was a setup that went like: Orange Modem in Maintenance Closet > ethernet > AirPort Extreme in Maintenance Closet > ethernet > AirPort Express in Massage Room > AirPort Express in Guest Bedroom (across the hall from the massage room) > AirPort Extreme upstairs in small office > AirPort Extreme in hall behind Kitchen > Devolo Powerline Adapter > AirPort Extreme at his desk > Wireless Relay > AirPort Express in Great Room > AirPort Express in Bedroom > ethernet EFTA00710716  > Apple TV in Bedroom But that obviously is not at all what was done. I need to have a better understanding of the current setup there to figure out what the problem really is and how to eradicate it long term. Jeffrey said he's going to call me back in about 4 hours, he had to go all the sudden. We spoke for all of a minute and a half. James Ce your Personal Genius Certified Support Professional 10.6 httpl/personalgenius.us On Jul 2, 2015, at 11:22 AM, Richard Kahn < wrote: please call Jeffrey now thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 Begin forwarded message: Date: July 2, 2015 at 11:18:46 AM EDT Subject: Re: James From: "Jeffrey E." <[email protected]> To: Richard Kahn < 011 331 441 70210 now good On Thu, Jul 2, 2015 at 5:12 PM, Richard Kahn > wrote: Will be available until 3pm EST today if you would like him to call Please advise Thanks Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor EFTA00710717  New York, NY 10022 please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to [email protected], and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA00710718