EFTA02069161.pdf

To: Natalia Molotkov From: Sent Tue 10/20/2015 8:38:13 PM Subject Re: Cancel London Trip for Jena/Karyna [Email Ref: 151021-000488] Well that stinks. I would assume (which I guess I shouldn't do) that a protection plan allows you to cancel up to last minute. Oh well. Yes keep all just in case I suppose. Thx Sent from my iPhone On Oct 20, 2015, at 4:21 PM, Natalia Molotkovzil wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 10/20/2015 04:21 PM I went through the protection plan description, I emailed it yo you also, we could cancel tickets only 3 days prior. Now it is too late, tickets are non refundable. May be she will feel better tomorrow? Should I keep hotel just in case? I am sorry. Regards, Natalia Molotkova Centurion Relationship Manager ours: on y t roug nay 1 am to 7:00pm EST Custome 10/20/2015 03:57 PM Yes. Cance train tix t x or trying with hotel Sent from my iPhone Response (Natalia Molotkova) 10/20/2015 03:25 PM Hotel refusing cancel the room without penalty. Should I cancel the train tickets? Regards, Natalia Molotkova nR n hi M Hours: Monday through Friday 10:30am to 7:00pm EST Custome 10/20/2015 03:21 PM Oh Yae!! l...,t ear om my iPhone EFTA_R1_00827270 EFTA02069161 Response (Natalia Molotkova) 10/20/2015 03:16 PM remember we had purchased the trip insurance fro train tickets, so it will be some sort of refund. Calling hotel. Regards, Natalia Molotkova Hours: Monday through Friday 10:30am to 7:00pm Es-r Response (Natalia Molotkova) 10/20/2015 03:14 PM Ok, canceling... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Custome 10/20/2015 03:12 PM Hi Natasha...1Caryi l ts catig t a cold and does not want to travel to London for their quick overnight trip...1 know the hotel is supposedly not cancelable and the train tickets non refimdable...Can you see what you can do? Maybe the Claridge hotel won't charge us...? :) I think the train tickets may be a casualty... Hotel CLARIDGES Address Brook Street K 4HR Telephone Check In Date Wed 21 Oct 2015 Check Out Date Thu 22 Oct 2015 Confirmation Number 236775908336 Base Rate GBP 650.00 / per night, may be subject to local taxes and service charges Cancellation Policy Cancel 02D prior to day of arrival Confirmed Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexpress comlphishing. @ 2015 American Express. 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Iowa TA#002, Nevada NV#2001-0126 Rcf#151021.000488 EFTA_R1_00627272 EFTA02069163