📄 Extracted Text (1,548 words)
To:
From: Natalia X Molotkova
Sent: Thur 3/19/2015 6:44:50 PM
Subject: PM Your Luxury Collection Reservation Confirmation
Title: Starwood Hotels Confirmation
Just noticed, that the first night rate is a 100.00USD more, called reservations back, in order for them to
pull the call (my call adding one night, I was told over the phone that the rate is the same), they need to
speak to Mr. Epstein himself. Please let me know, if you want to dispute the rate for a 100.00USd for the
first night, then we will have to involve Mr. Epstein. Makes no sense, but that what it is. No way I
could've known that the rate is different if I was not told. Saw it only once receive the email
confirmation. Please advise.
Natalia (Natasha) Molotkoval Relationship Manager
American Express Centurion Servicing
Working hours: 10:30am-7:00pm Monday-Friday
In the event you have not received a reply to your email, within 4 hours of my regular shift; please call my
extension for the most up-to-date information regarding my work schedule. I am unable to update my
email if I am out of the office unexpectedly. Thank you
From: Phoenician Residences, a Luxury Collection Residence Club Scottsdale
[mailto
Sent: ur ay, arc
To: Natalia X Molotkova
Subject: Your Luxury Collection Reservation Confirmation
View in a browser for uo-to-date reservation information. Of change lartatiatie
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Phoenician Residences, a Luxury Collection Residence
Club, Scottsdale
6000 East Camelback Road
Scottsdale, Arizona 85251 United States
Phone: (1)(480) 941-8200 Fax: (1)(480) 947-4311
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Your Luxury Preferred Guest Detail
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Tell us how to personalize your stay — update Member Name. JEFFREY EPSTEIN
your profile preferences today. SPG Number
Starpoint Balance: 0
Tell us your stay preferences
Loqin to Your Account
Dear JEFFREY EPSTEIN,
It is my pleasure to confirm your reservation.
We look forward to providing you with the
exceptional experience our guests have become
accustomed to at all of our hotels and resorts
across the globe.
LIFE IS A COLLECTION OF EXPERIENCES. LET
US BE YOUR GUIDE.
Yours sincerely,
The Luxury Collection Concierge. Might 1suggest?
Phoenician Residences, a Luxury Collection
Residence Club, Scottsdale
Confirmation
-
Your Schedule: Your Accommodations: Room 1 of 1
Check In 21-MAR-2015 - 12:00 PM requested Guest Name JEFFREY EPSTEIN
Number of Adults 4
Check Out 22-MAR-2015 - 12:00 PM requested
Number of Children 0
Number of 1
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Rooms Room Description
King + Oversized Double Bed
Number of 4
Guests
• 2 Bedroom Villa Non Smoking, Smoke-free
• Indicates requested hotel check-in and check-out
• 154 Sq.m/1653 Sq.ft
times if requested during the reservation. Special
requests cannot be guaranteed until check-in.
Standard times for this hotel are as follows: check-in: • Washer/dryer
4:00 PM: check-out: 12:00 PM.
• Private Heated Plunge Pool
• 4-passenger Golf Cart Included
• Fully Equipped Kitchen
Your Rate: Room 1 of 1
Rates for the night of:
21-P.lar-15
Rate Details BAR Preferred Rate
Room Rate 1,899.00 in US DOLLARS per
night
Taxes
Room rate excludes the following:
Room Taxes:
12,27 % Per Room / Per Night
Guarantee and Cancellation Policies
' Your prepaid deposit cannot be refunded, even if
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your new room rate total is lower.
USD 1,899.00 deposit is due on Thu, Mar 19, 2015
and will be charged to the credit card provided.
The time for cancelling without penalty has passed.
If you cancel the forfeiture amount will be 1,899.00.
Roam taxes are included with deposits and any
penalties.
Debit and Credit cards will be authorized at check-in
for the amount of your stay. plus an amount to cover
incidentals. Please visit "Announcements' on the
hotel website for more information.
Your Privacy
If you believe this reservation was made in error, please contact us as soon as possible.
Please note: For security purposes. you will be asked to provide a valid government or state-issued
photo ID at check-in.
This email may contain links to websites that collect personally identifiable information about you.
Starwood Hotels & Resorts Worldwide. Inc. is not responsible or liable for the actions of such
independent websites. and encourages you to review the privacy statements and policies of such
websites to understand how they collect. use and store such information.
Click here for Starwood Hotels & Resorts Worldwide. Inc.'s Privacy Statement.
Disclosure
Starpoint® balance may not reflect your most recent activity and may not include Starpoints earned or
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redeemed for the current transaction.
Modify and Cancel Information
To view, change or cancel your reservation, please visit luxurvcollection,com. Any modification to a
reservation is subject to the hotel's availability at the time the modification is requested and may
change the rate and/or require payment of cancellation fees. If you require further assistance, please
contact The Luxury Collection Hotels & Resorts at 800.325-3589 if you are calling from the United
States or Canada. Otherwise, click here for the telephone number of the Worldwide Reservation Office
nearest you. Please note that reservations cannot be changed or canceled via email.
Guarantee Rules
For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel
check-out time the day following arrival. For reservations not guaranteed with a form of payment at
time of booking, rooms are held until set cancellation time per the rules of the reservation. In the event
more guests arrive than can be accommodated due to hotel overbooking or an unforeseen
circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt
to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and
will pay for transportation to that hotel.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel
directly for the exact fee.
Smoking Policy
All guest rooms and inside public spaces are 100% non-smoking. A 200 USD cleaning fee will be
charged to any guest who violates this policy. Smoking is only allowed outdoors at the Residences.
Exchange Rate
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your
time of stay, based on the exchange rate used by the hotel and are subject to exchange rate
fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card
companies, which are not within the hotel's control and may impact the amount charged to your credit
card. Please contact the hotel if you have any questions.
Rate/Reservation Validity
Please note that electronic reservation confirmations are provided to you solely for your convenience
and that we retain official records of our reservation transactions, including details of dates of stay and
room rates. In the event of discrepancies, alterations, modifications, or variations between this
confirmation and our official records, our official records shall control. Tampering with this confirmation
to alter the room rate, or any other reservation information is strictly prohibited and may have legal
consequences.
Early Departure
Many Starwood hotels have an early departure fee. When you check-in, you will be asked to confirm
your departure date. You may be able to change your departure date without a penalty if your rate plan
permits and if you do so before the end of your arrival day. After reconfirming your departure date, if
you decide to leave earlier, you may be charged the early departure fee. Please contact the hotel if you
have any questions.
Starwood Hotels & Resorts Worldwide, Inc. One StarPoint, Stamford, CT 06902 USA
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tinsuPscribe from further marketing email communications related to this stay.
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"This message and any attachments are solely for the intended recipient and may contain
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copying, use, or distribution of the information included in this message and any attachments is
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American Express a ajoute le commentaire suivant le
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ℹ️ Document Details
SHA-256
dc1046205c4fa03ac2e4f9eb453b293ffa1cd29189c154645e92027f7df1882e
Bates Number
EFTA02083648
Dataset
DataSet-10
Document Type
document
Pages
7
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