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EFTA01121042 DataSet-9
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A vant age Services' Agreement for 9 East 71street 1/28/2011 Siemens EFTA01121042 Table of Contents ill 1 2 Service Solution 1.1 HVAC CONTROL SERVICES - Automation 1.1.1 1.1.2 Customer Support Services Technical Support Services Service Implementation Plan 2.1 Maintained Equipment Table 2 2 2 2 5 6 3 Siemens Industry, Inc. 8 3.1 Signature Page and Investment By and Between: 8 This service agreement has been specifically 3.2 Terms And Conditions 9 developed to support your Appendix A. Discounted Labor & Material Pricing 12 unique facility. Siemens Building 1/28/2011 Page 1 Technologies EFTA01121043 1 Service Solution 1.1 HVAC CONTROL SERVICES - Automation 1.1.1 Customer Support Services Operator Coaching: Through our individual Operator Coaching, we will review and reinforce learned skills, leading to greater operator knowledge and productivity. This service will insure your operator's gain full utilization of the system implemented in your facility. Siemens will assist your staff in identifying, verifying and resolving problems found in executing daily tasks. During the coaching sessions, we can address log book and system issues, assist your operators in becoming more self- sufficient, and improve the skills of your operators to better meet the needs of your facility and their specific job responsibilities. Under this agreement we shall provide (16) hours of coaching, which will be conducted on normal business days and hours, during scheduled visits. 1.1.2 Technical Support Services Emergency Online/Phone Response. Monday through Friday, Next Business Day: 8:00AM - 5:00PM System and software troubleshooting and diagnostics will be provided remotely to enable faster response to emergency service requests and to reduce the costs and disruptions of downtime. Siemens will respond within the next business day, Monday through Friday, during the hours of 8:00 AM - 5:00 PM, excluding Holidays, upon receiving notification of an emergency, as determined by your staff and Siemens. Where applicable, Siemens will furnish and install the necessary online service technology to enable us to remotely dial into your system, through a dedicated telephone line that will be provided by the facility. Where remote access is not available to the system, Siemens will provide phone support to your staff to assist in their onsite troubleshooting and diagnosis. If remote diagnostics determine a site visit is required to resolve the problem, a technician can be dispatched. Depending on your contract coverage, the on-site dispatch will be covered or will be a billable service call. Siemens Building 1/28/2011 Page 2 Technologies EFTA01121044 Emergency Onsite Response. Monday through Friday, Next Business Day: 8:00AM - 5:00PM: Emergency Onsite Response will be provided to reduce the costs and disruptions of downtime when an unexpected problem does occur. Siemens will provide this service between scheduled service calls and respond within the next business day, Monday through Friday, during the hours of 8:00 AM - 5:00 PM for critical emergencies or for non-emergency conditions, upon receiving notification of an emergency. Response on Holidays is excluded from this coverage. Critical emergencies, as determined by your staff and Siemens, are failures at a system or panel level that would result in the loss of the operation of an entire section of a building or place the facility at high risk. Non-emergency conditions, as determined by your staff and Siemens, are failures at an individual component level resulting in minimal impact to the overall operation of the facility. Non-emergency conditions, as determined by your staff and Siemens, may be incorporated into the next scheduled service call. Business Protection & Recovery Services. Through this service we help protect your HVAC Control System's vital databases of business information from unforeseen and costly catastrophic events (lightning strike, electrical power surge, hard drive or controller failure, flood, physical damage, etc.). Siemens will perform scheduled database back-ups your Insight workstation database & graphics and / or field panel databases and provide safe storage of this critical business information. Should a catastrophic event occur, we will respond onsite (or online if such service is included in this proposal) to reload the databases and system files from our stored backup copy, to restore your operation as soon as possible. The equipment to be included as part of this service, is itemized in the List of Maintained Equipment in this proposal. Automation Controls Analysis & Optimization: Automation controls can drift out of calibration with changes in mechanical component performance characteristics, building use, and climatic conditions. Through this service we will extend equipment life, reduce energy consumption, and reduce the risk of costly and disruptive breakdowns. Siemens will provide preventive maintenance in accordance with a program of routines as determined by our experience, equipment application and location. The list of field panels and $ or devices included under this service are identified in the List of Maintained Equipment in this proposal. Siemens Building 1/28/2011 Page 3 Technologies EFTA01121045 Repair & Replacement Services. To reduce the effects of unbudgeted repairs, Siemens will provide labor and / or materials to repair or replace failed or worn components to maintain your system in peak operating condition. Components that are suspected of being faulty may be repaired or replaced in advance to minimize the occurrence of system interruptions. Equipment covered under this agreement is itemized on the List of Maintained Equipment, unless otherwise noted. Items not covered will be brought to the owner's attention. Software Analysis & Optimization: Through Software Analysis & Optimization, Siemens will help ensure that the HVAC Control System is operating properly to minimize any software problems that would negatively impact system performance. We will address any programming errors, failed points, points in alarm, unresolved points or points in operator priority, both at the front end workstation and at the field panel. This will increase system efficiency, assure compliance to specified conditions, and reduce the risk of costly and disruptive system problems. We will perform this service using onsite visits and remote services (if applicable). 1.1.3 System Performance Updates & Upgrades Software Updates. Through this service, you will benefit from new features and enhancements that will improve building operations, take advantage of the latest version changes, while extending the life of your APOGEE investment. Siemens will provide you with software and documentation updates to your existing APOGEE software as they become available (approximately annually). Include is onsite training to familiarize you with the new features and their associated benefits. These updates deliver the benefits of Siemens Industry' commitment to compatibility by design, a commitment unique in our industry. APOGEE workstations covered under this service are itemized in the List of Maintained Equipment. (Upgrades to PC's and related workstation hardware are excluded unless specified elsewhere.) Siemens Building 1/28/2011 Page 4 Technologies EFTA01121046 2.1 Maintained Equipment Table SIEMENS Siemens Industry Service Agreement List of Maintained Equipment Equipment Equipment Serial Category Equipment Qty Location Mfg!Model SubCategory Number Control Data Protection Systems - Insight 3.X B/U & Data Summary on-site Level Recovery Services (Times per year): Data Protection & Rec Ser (2.0) Insight Insight Workstation Workstation PC Hardware 1 Components Components Services (Times per year): Preventative Maintenance (1.0) Insight Insight Trunk Workstation Workstation 1 Interface/IPMDA Components Components Services (Times per year): Preventative Maintenance (1.0) System 600 System 600 PXC MODULAR 6 ALN ALN Services (Times per year): Preventative Maintenance (1.0). R & R Labor & Material MEC Point System 600 System 600 Block/Expansion 3 FLN FLN Mod. Services (Times per year): Preventative Maintenance (1.0). R & R Labor & Material Apg Syr- System 600 System 600 Standalone. 1 MLN MLN NT/DB Services (Times per year): R & R Labor & Material, Software Maintenance (1.0) System Software Insight 3.X Adv Performance Support and first/single 1 Updates Updates server Update Services (Times per year): Software Update (1.0) Siemens Building 1/28/2011 Page 6 Technologies EFTA01121047 Service Team An important benefit of your Service Agreement derives from having the trained service personnel of Siemens Industry familiar with your building systems. Our implementation team of local experts provides thorough, reliable service and scheduling for the support of your system. The following list outlines the service team that will be assigned to the service agreement for your facility. Your Assigned Team of Service Professionals will include: Bradley Rickert Sales Account Representative manages the overall strategic service plan based upon your current and future service requirements. TBD Service Account Engineer or Team Leader is responsible for ensuring that our contractual obligations are delivered, your expectations are being met and you are satisfied with the delivery of our services. TBD Primary Service Specialist or Service Mechanic is responsible for performing the ongoing service of your system. TBD Secondary Service Specialist or Service Mechanic who will be familiarized with your building systems to provide in-depth backup coverage. TBD Service Operations Manager is responsible for managing the delivery of your entire support program and service requirements. TBD Service Coordinator is responsible for scheduling your planned maintenance visits, and handling your emergency situations by taking the appropriate action. TBD Service Administrator is responsible for all service invoicing including both service agreement and service projects. Siemens Building 1/28/2011 Page 7 Technologies EFTA01121048 3 Siemens Industry, Inc. 3.1 Signature Page and Investment By and Between: Siemens Industry. Inc. 9 East 7lstreet 19 Chapin Road 9 East 71st Pine Brook, New Jersey 07058 New York, New York 10021 Bradle Rickert Rich Barnet Services shall be provided at 9 East 71st, New York, New York 10021. Siemens Industry. Inc. shall provide the services as outlined in the attached proposal dated 1/28/2011 and the attached terms and conditions. Duration: This agreement shall remain in effect for an Initial Term of 3 Years beginning 4/1/2011 and from year to year thereafter. Investments: Year 1 4/1/2011 to 3/31/2012 $14,604 annually paid $14,604 annually Year 2 4/1/2012 to 3/31/2013 $15,048 annually paid $15,048 annually Year 3 4/1/2013 to 3/31/2014 $15,504 annually paid $15,504 annually Prices quoted in this proposal are firm for 30 days. Proposal accepted by: Proposal submitted by: Rich Barnet Bradley Rickert Building Manager Account Executive 9 East 7lstreet Siemens Industry, Inc. Signature Date Signature Date The Customer acknowledges that when approved by the Customer and accepted by SBT: (i) the Proposal and the Contract Terms and Conditions. (together with any other documents incorporated into the forgoing) shall constitute the entire agreement of the parties with respect to its subject Ajit Patel matter (collectively, hereinafter referred to as the 'Agreement') and (ii) in the event of any conflict between the terms and conditions of the Proposal and the terms and conditions of The Contract Terms and Conditions, the Contract Terms and Conditions shall control. Sales Lead BY EXECUTION HEREOF, THE SIGNER CERTIFIES THAT (S)HE HAS READ ALL OF THE TERMS AND CONDITIONS AND DOCUMENTS, THAT SBT OR ITS REPRESENTATIVES HAVE MADE NO AGREEMENTS OR REPRESENTATIONS EXCEPT AS SET FORTH Signature Date THEREIN, AND THAT (S)HE IS DULY AUTHORIZED TO EXECUTE THE SIGNATURE PAGE ON BEHALF OF THE CUSTOMER. P.O.# Customer purchase order included as an attachment to this agreement and will be referenced on invoices. Or Customer purchase order not required. Invoices will be approved and processed with signature of authorized customer representative. Siemens Building 1/28/2011 Page 8 Technologies EFTA01121049 3.2 Terms And Conditions SERVICE TERMS »ID CONDITICNS 10 .07) sa)40YOW enpara In Mo enge Ertne Or erve CarNoents ANS I feer el herre ne news* of 501. esel fl esa Maken wen ~ir 1.1 (k ais Aryonlort, »novos Ih enet einøre re etanet orcumeletten ren Ire penny end rertfttreblily Ot Center agrement treen Ile tertet vena to Tie etses ("Sress1) lo te 7.4 Union isme ofres& Serves Co nol mere end SBT a not patte by SBT and s4 enres ant enet. el r posert. ereeinefils releene la (8). (e) Sem% or crovien et reumatle SualieS. ~ 40 end ~endar rer ce or. feiere b tre suter ra ot elle trA n)? Irer to banenes and Nen Ojrale rensig. (b) Itr,S1W4424, Or Acrettert eirer party mel eser the Agreenwn very ora Or repadde of Grer EquprOnt, (e) peche or reieleg ot Coveret <N ;ems herder rer tie pax tinte ment ol tes car nepe Mat Oqupmern ce surrouridng surne. 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SOT sal be or Cialacrie. tie via of ere ode 'Mon cr entry. a Customers Sae connensesed Ice Semmes performed and kw cons /neonates nand in coracine SOT is not response:Hi to nipping. Wean rep rtng or onnecom at re sureporomn or ternerwat 00041Ong all a Wiry modal a teriO0001 Olt:pica or °la al 0.2 SOT am not tO relponeitle for lore. say. Miry, *Ina a ha 01 Gunter. sole So as not to Osootage SOT from vaMenatichmeng sum pacemence Is may be okra, beyond its carol. aka in Me rant SOT Oa PP °beefeater's, reopens. suggivecne or ocluding bed not Sneed 10 age Or unmans by CustOmer or de 1,104101. Whereas regordrig such swiss. SOT dal nol to tette or responatlo Tor &goers oe 0.V111flen. Ads of God wry, ow cornmow. wee or ware of sae goverrrnri diAtclieS. Ire. theft. common. Wad. maw damage. aprrig. 4.4 Except as expressly Mailed in it s Agreement Own is solely Ireewass. seas, roams. deacon we' mortars% not eXpK4NNS. response. for Sly removal replant r of the tuning Van (*AMON. remora. Playa in iranatalatort Cr Mame of wreak fuel or Mew that may to reared to portal or gain acmes n re Saint lea a meads In to Ma 01 any ea OrttrainOn. SST shag to 4.5 Curomer done OW to MStliW are and properly *oat Ws erne a erased Iran performeme cot Me Sweat eV me tine for pernerande slid Pre or MI system 100100 coon Cunans• Ile such to Wended ty a rad equal to to brae 1001 pull a reasonable Noway SOT Mew dived non opernlionni or no ampiney halt been Customer* 80.100 WO Me arrealtelen WSW equal to Compere** kr Ear. elan WW1 indpm ell arcs wee 'firm Safety precoularei (such as a WWI SST wan OW to such orminetersis man al -we wenn SOT gnat r.ere no Mignon to Fora* ipmes, ex re AiWde Illawang Allocation ofItla wail pas Or other Strad MOWN a system Pa if Lax ex Services under it s Arai is %sinnedla (0 days seer to for $0° 000$ MO SPOlMlollY crawled in rig Acpsernent twee performed 41 Coroner shell not mach to li e system Of Covered 72 EXCEPT SUCH OBUGAT:c”ca Ex r1ESSLY STATED IN 114S Pa Mat riferlerin win true Sian a me proper arabon 01 the system AGREEMENT. SETT EXPRESS' Y v AM) DISCLAMS ALL OTHER or Carel EqUMOM WARRANTES. STATUTORY .1 IMPLIED. INCLUDING Melo 5: Compensation WITHOUT IMITATION ANY vv. MERCHANTABILITY OR LI Ara Far) sal be awned Ow omit yea new the Ira yow of tie FITNESS FOR A PARTICULAR ' MAKES NO WARRAMY, hos Tern cumin to ow tired Pace Adpsenont how° we inmeporald EXPRESS OR IMPLIED. THAI A PROVIDED HEREUNDER heron Lnlem biped n ins Agreement rice waded° WILL PREVENT ANY LOGS. . AI I CASES PROVIDE THE an me SIVItial !BOIS not mamma swept a8 pOodedhal PROTECTION FOR WHICH II . NED CR INTENDED THE 5.2 Parma to to "ma under ni Agreement sonde tr. end to n EXPRESS WARRANTIES ANC h (ORS SET FORTH IN PIS coreadennon of. crly Sass smeary nrAidel ender Ire Pressed Swan AGREEMENT WY ONLY DL I.' ED CR SUPPLEMENTED IN A Al orer Sams. iroduIrg sal nix [mem to Me /*wens te WRITING SIGNED BY ANOFFIc, syT MCI Ce smnarged en one WO motels MP (a) ancrget= ZS Customer Wray. la it and Sly :arts darning Wider It POOPS a atoned Denman reopen EI esposon aces not newel any clandency discharges SET trom any liable; wen Cu! of ell hilaircle coital by unsea ty its (b) Soma potion C O one dung Sirs no same hours. we (c) Servos cencrmal n Norman, rat coned by Customer's mumps. end al dams eanst SOT man° out d sun Siemens Building 1/28/2011 Page 10 Technologies EFTA01121051 Appendix A. Discounted Labor & Material Pricing Apply a multiplier of list less 50% and less 20% io the current list price book on all items not marked with the @ indicator. For the items marked @ apply a 50% multiplier. This applies to BMS parts only. Labor Rates These rates are valid to Technical Support Program customers only. These rates are valid through the date listed on the bottom of this sheet. Site visits are 4 hour minimum billing. Travel is included in the rate, please add tax as required by law. Trade involved with technical repairs, maintenance, additions and system upgrade services. Trade: Service Specialist - BMS Straight Time S165.00 7:30 am to 4:30 pm Mir Overtime (Weekdays & Saturdays) S227.50 Overtime (Sundays & Holidays) S330.00 Trade involved with design, implementation, engineering, startup and consultative services Straight Time $203.00 7:30 am to 4:30 pm M-F Overtime (Weekdays & Saturdays) $304.50 Overtime (Sundays & Holidays) $406.00 Trade involved with technical repairs, maintenance, additions and system upgrade services. Trade: Service Specialist — Fire Alarm Total Hourly Cost - 8 hour day Straight Time $152.00 7:30 am to 4:30 pm M-F Overtime (Weekdays & Saturdays) $228.00 Overtime (Sundays & Holidays) $304.00 Trade involved with pneumatic control system repairs, upgrades and modification services. Straight Time $186.00 7:30 am to 3:30 pm M-F Overtime (Weekdays & Saturdays) $372.00 Overtime (Sundays & Holidays) 5372.00 Trade involved with mechanical equipment system repairs and services. Trade: Mechanical Service Total Hourly Cost - 8 hour day Straight Time $126.00 7:30 am to 4:30 pm NA-F Overtime (Weekdays & Saturdays) $189.00 Overtime (Sundays & Holidays) $252.00 EFTA01121052
ℹ️ Document Details
SHA-256
e6fa266fd089bab72f5e9b1f9536f0387e26046702fec6f82671822df97faff9
Bates Number
EFTA01121042
Dataset
DataSet-9
Document Type
document
Pages
11

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