📄 Extracted Text (1,523 words)
To: Bella Klein
From: Lesley Groff
Sent Tue 7/17/2018 6:22:
Subject: Re: Cancel Ticket foirli KRSDED
we have to exchange prior to the outbound. The problem is I don't know when she might go
again...I could change it to just any date, but have to pay the change fee and any difference in
price...only to know we would need to change it again for the actual dates she would travel. I
don't know when Jeffrey will go again...this being said, we could try to find a date in the future
that has no difference in fare price and only pay the change fee...then when we really do know we
will use the ticket, change it again to the new dates...once again, having to pay a change fcc and
any fare difference. We need an algorithm to figure out what is best!
On Jul 17, 2018, at 2:18 PM, Bella Klein •z: > wrote:
Ok, we might still use it. How long is the frame time for exchange dates
Thank you,
Bella
On Jul 17, 2018, at 2:14 PM, Lesley Groff ‹ >
wrote:
it is always a gamble.
we paid $946.38 for changeable ticket...I figured she may need to change
something (happens a lot with Paris flights) I didnt think she would
cancel all together. It was $888.38 for non refundable and non
changeable. I paid more so we could change it.
On Jul 17 2018 at 2:09 PM, Bella Klein
wrote:
Unfortunately, i can't tell what is better. It should be analyzed case by case.
But if the nonrefundable is expensive and we loose it than
it doesn't make any sense. What was the cost for
ticket
Thank you,
Bella
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On Jul 17, 2018, at 2:00 PM, Natalia
Molotkova
wrotc:
Different. Could be huge, could be not, like Lesley said, if difference is small, we usually i
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
I usually always buy refundable if the price difference for nonrefundable vs refundable is
$1000 or more! Bella, please advise if you want me to purchase refundable at what diffe
On Jul 17, 2018, at 1:53 PM, Natalia Molotkova <
What is the approximate difference in cost?
Thank you,
Bella
On Jul 17, 2018, at 1:53 PM, Natalia Molotkova <
Reason was the cost. Refundable fare is more expensive. If you need refundable fares of
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
Hours: Mon through Friday 9AM-530PM EST
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so the reason we purchase nonrefundable is it because we didn't have a choice?
Thank you,
Bella
On Jul 17, 2018, at 1:30 PM, Natalia Molotkova <
It is probably possible, but we don't do that here at American Express.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
Hours: Mon through Friday 9AM-530PM EST
Is it possible to purchase insurance for nonrefundable and nontransferable tickets?
Thank you,
Bella
On Jul 17, 2018, at 12:30 PM, Natalia Molotkova
Unfortunately ticket is nontransferable.
Regards,
Natalia (Natasha) Molotkova
' • nship Manager
Hours: Mon through Friday 9AM-530PM EST
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can we transfer ticket to somebody else?
Thank you,
Bella
On Jul 17, 2018, at 11:52 AM, Natalia Molotkova
OK, deal.
Regards,
Natalia (Natasha) Molotkova
turion Relationshi Mana er
Hours: Mon through Friday 9AM-530PM EST
at the moment, she can't visit at all ...so I don't know what dates to change to...if I find (a
back. thanks
On Jul 17, 2018, at 11:52 AM, Natalia Molotkova
Lesley, it is non-refundable ticket, no credit, new dates have to be re-booked at the same
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
Hi, let me have a look.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_01039275
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Hours: Mon through Friday 9AM-530PM EST
We must cancel this ticket for ..she can no longer make the trip. Cre'
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