EFTA02691022.pdf

Mercedes-Benz Mercedes-Benz of Palm Beach Nets Country Motor Car Group Deaershi ; RECOMMENDED tis. iticiAlPLAIN Thank you for allowing us to help you maintain your 2002 8500. In our effort to help you keep your vehicle operating at peak performance, we have assembled this customized Recommended Action Plan that addresses the needs of your vehicle. Please review its contents and let your advisor know which services you would like us to perform today. If you have any questions or concerns please don't hesitate to contact us. We are here to help you. Jeffery Epstein 358 EL BRILLO WAY PALM BEA H FL 33480-4730 [email protected] Peter Schelle T. Daly Service Consultant Certified Technician 493434 Mercedes Benz of Palm Beach • www.mercedespalmbcach.com EFTA_R1_02032277 EFTA02691022  YOUR VEHICLL Year Make Model Engine Type 2002 Mercedes-Benz 5500 5.0L V8 SOHC (MFI) Odometer VIN # license # Date 35.242 WDBNG75.102A217037 7/15/2011 493434 Mercedes Benz of Palm Beach www.mcrcedcspalmbeach.com EFTA_R1_02032278 EFTA02691023 It Cris Ina' Customer Re• uests The following is what you requested we perform or investigate regarding your vehicle: A. PERFORM MULTIPOINT VEHICLE INSPECTION B. REAR SUSPENSION IS DOWN , CHECK AND ADVISE , (BOTH REAR STRUTS LEAKING) REPLACE BOTH REAR STRUTS C. COURTESY RENTAL CAR-AVERAGE $49.95 VALUE-NO CHARGE TO CLIENT WHEN RETURNED UPON NOTIFICATION OF VEHICLE COMPLETION.CLIENT IS RESPONSIBLE FOR FUEL, DAMAGE AND OPTIONAL INSURANCE. D. COURTESY EXTERIOR WASH AND VACUUM PASSENGER COMPARTMENT-$10.95 VALUE-NO CHARGE MERCEDES-BENZ OF PALM BEACH MULTI- Packa•e Results POINT INSPECTION Cautioned Task Observation Recommendation Check engine oil level/condition/leaks Found engine oil seep • Replace right valve cover gasket • Replace left valve cover gasket Passed Task Observation Recommendation Fill windshield washer fluid Found washer fluid Iced low : Filled to proper level Perform battery performance test per Battery passes performance test MFG. interval Measure left front tire tread depth 5mm or greater : Inspect next visit Measure right front tire tread depth 5mm or greater : Inspect next visit Measure right rear tire tread depth 5mm or greater : Inspect next visit Measure left rear tire tread depth 5mm or greater : Inspect next visit inspect overall tire wear and conditio All tires wearing normally - Inspect next visit Inspect front brake lining thickness 5mm or greater Inspect rear brake lining 5mm or greater 3 INIMMISSOI wynv.merccvicspalmbeach.com EFTA_R1_02032279 EFTA02691024  Passed Task Observation Recommendation Other brake system observations All brakes wearing normally - Inspect next service Passed Tasks Inspect taillight, turn signal, and side Inspect fog lamps, driving lamps and Inspect windshield wiper/washer marker assemblies for cracks/damage / headlight (low and bright beam) / operation operation Inspect heat and air conditioning 7 Inspect dash and interior lights operation ✓ Inspect instrument panel warning lamps V operation Inspect hazard light(s) operation / Inspect brake light(s) operation / Inspect back-up light(s) operation 2, Inspect taillight, turn signal, side matter. ✓ Fill windshield washer fluid 7 Check horn operation V and license plate lights Inspect all vehicle wiper blades ✓ Inspect all hoses and clamps d. Perform battery performance test per V MFG. interval Inspect battery terminals/cables with 7 . Inspect ignition wires Inspect serpetine belt (drive belts) V battery performance test 7 Inspect fuel injection/induction system Inspect hoses (engine, power steering. 7 Inspect hood pad insulation and HVAC) Measure left front tire tread depth Measure right front tire tread depth tat Measure right rear tire tread depth Measure left rear tire tread depth / Inspect overall tire wear and condition I' Check/Adjust rear tire pressure tit Check/Adjust front tire pressure / Inspect front brake lining thickness / Inspect rear brake lining thickness ✓ Other brake system observations Inspect steering and sway bar 7 Inspect suspension components V components A,. Inspect exhaust system for leaks, 7 . Inspect wheel bearings Inspect Axles, driveshaft(s) U-joints and damage, and loose parts V CV joints/boots 7 Inspect engine mounts d. Inspect transmission mounts and shift 7 Inspect fuel tank, lines, and connections linkage ' Check power steering fluid z Check engine coolant 7 Check brake fluid level/condition/leaks V level/condition/leaks level/condition/leaks / Inspect front differential for leaks / Inspect transfer case for leaks / Inspect rear differential for leaks Check automatic transmission condition/leaks 0 Previousl Declined Recommendations We have kept a close watch on your maintenance history and believe that these previously recommended actions should still be performed: Recommendation Declined Approved Replace left and right side valve cover gaskets 493434 Mercedes Benz of Palm Beach 4 • www.mercedespalmbeach.com EFTA_R1_02032280 EFTA02691025  Additional Information Below is information we feel would help you better understand some of the reasons for taking preventive maintenance steps — steps that help to ensure the reliability and safety of your vehicle for you and your family. n The following section may contain instructions for servicing various components of your vehicle. These are an overview of the process that will be performed by a skilled technician in our shop. They are not intended to be a guide for a "do-it-yourself" operation. Valve cover gasket replacement Al-210 Operation Description: Remove valve cover bolts and valve cover. Clean out excess oil. Clean all mating surfaces. Replace valve cover gasket and inspect interior O rings. Inspect all surfaces for cracks and deterioration. Significance: Over time, the gasket that seals the valve cover to the head assembly wears and eventually fails. Typically this allows oil to leak from the valve cover, but sometimes the Removing a valve cover leak occurs in the spark plug wells. If the dipstick is reading low and there's no sign of to replace gasket oil smoke, you may have an oil leak. One common place for oil leaks is from where the valve cover meets the cylinder head. #O Advantage: Intake and exhaust valves open and close rapidly while the engine is running. This extreme mechanical activity requires oil for lubrication. All this happens under the valve cover. The valve cover gasket seals the oil between the engine and the valve cover. After time and many miles, the valve cover gasket can dry out and crack. When this happens, New valve cover gasket all the oil flying around inside the valve cover will escape, leaving you with an ugly oil leak. Recommended Services Our technicians recommend the following services for your vehicle. Original Customer Requests Status Cost Declined Approved A. PERFORM MULTIPOINT VEHICLE INSPECTION $0.00 X B. REAR SUSPENSION IS DOWN , CHECK AND ADVISE , $0.00 X REPLACE BOTH REAR STRUTS (BOTH REAR STRUTS LEAKING) $10,009.0 X 493434 Mercedes Benz of Palm Beach www.mercedespalmbeach.com EFTA_R1_02032281 EFTA02691026  Original Customer Requests Status Cost Declined Approved C. COURTESY RENTAL CAR-AVERAGE $49.95 VALUE -NO CHARGE TO CLIENT WHEN RETURNED UPON NOTIFICATION OF VEHICLE COMPLETION.CLIENT IS $0.00 X RESPONSIBLE FOR FUEL, DAMAGE AND OPTIONAL INSURANCE. D. COURTESY EXTERIOR WASH AND VACUUM PASSENGER COMPARTMENT-$10.95 VALUE-NO $0.00 X CHARGE Subtotal $10,009.0 $10,009.00 Inspection Recommendations Status Cost Declined Approved Replace right valve cover gasket (Found engine oil seep) Caution $0.00 X Replace left valve cover gasket (Found engine oil seep) Caution $0.00 X Subtotal $0.00 Previously Declined Recommendations Status Cost Declined Approved Replace left and right side valve cover gaskets Caution $843.00 Subtotal $0.00 Totals, Taxes and Fees Cost Declined Approved Estimate Subtotal $10,852.0 $10,009.00 $0.00 Shop Fees $20.38 $0.00 Tax 6.00% $652.34 $0.00 Estimate Total $11,524.7 $0.00 For "See Al-" items see the "Additional MA 493434 Mercedes Benz of Palm Beach www.mercedespalmbeach.com E FTA_R1_02032282 EFTA02691027