EFTA01193876.pdf

CURRICULUM VITAE PERSONAL DATA • Name Schaper Samantha-Joy • Date of birth 15/07/1989 • Address • Mobile phone • E-mail PROFESSIONAL EXPERIENCES • Date August 2010 - today • Name of employer TMF Partners SpA — (TMF Group - Milan) / La Mondiale Europartner SA • Type of business or sector Company providing outsourcing and consulting services for financial market makers • Type of employment Starting as Part time-Receptionist/backup of the Office Manager, and in Dec. 2012 I became assistant to the service client Manager for the Luxembourgh's insurance /investment company La Mondiale Europartner SA • Occupation and main activities Help desk for clients, providing comprehensive secretarial and clerical support to center staff and management. Assist with small cash bookkeeping. Welcome visitors, provide basic information to visitors. Assist in opening and closing procedures at the facility. Drafting reports for the Authorities (UIF). Prepared correspondence, worked with confidential information, and handled data entry tasks. Analysis of new dossiers and client requests. Handling relationship with financial intermediaries. Comprehensive background in records management, spreadsheet development, report generation, and customer service • Date February 2010 -July 2010 • Name of employer 2morrow model (Via Spartaco, 10 Milan) • Type of business or sector Fashion Business — Model Agency • Type of employment Assistant • Occupation and main activities Manage the daily schedules of the male models, and handling all the logistics regarding their travel and transfer arrangements and stay in Milan. Responsible for all aspects of the day to day running of the filing, and managing of documents in a proper way. Providing general support to the Director of the man table. • Date January 2010 - April 2010 • Name of employer Hotel Park Hyatt (Via Tommasi Grossi, 1 Milan) • Type of business or sector Hotel-sector • Type of employment Hostess/Receptionist • Occupation and main activities Handle large volumes of customers efficiently, welcome and bring customers to tables, follow proper dress codes, high service standards and proper phone etiquette procedures. • Date November 2009 — January 2010 • Name of employer Ristorante La Cantina (Campodolcino-So) • Type of business or sector Restaurant • Type of employment Head Waitress/Cashier • Occupation and main activities Management of the front of house, service at tables and cash handling. Organization of the staff, according to the restaurant's needs. EFTA01193876  • Date June 2009 — November 2009 • Name of employer Lido di Menaggio (Menaggio-Co) • Type of business or sector Restaurant/Bar/Pub/Disco/Lido • Type of employment Head Waitress/Bartender • Occupation and main activities Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals. Assisted bartenders by stocking and restocking them with glasses, ice, liquor, garnishes and other supplies. Was in charge of putting away inventory and maintaining the cleanliness of the bar. As a bartender, duties included pouring cocktails for guests at the servers' tables, cash handling, and waiting on guests sitting at the bar. • Date August 2008 — May 2009 • Name of employer Radhakishun Family • Type of business or sector Cultural exchange Agency • Type of employment Au-pair • Occupation and main activities Helping to promote the social and educational development of group of three children within a busy household (ages from 2 to 15). Providing breakfast for them and looking after their needs from their return from school in the afternoon right up to bed time. Performing childcare responsibilities according to the family's rules. • Date September 2010 — in progress • Title of qualification awarded Economics Degree • Name and type of organization University of Milano - Bicocca providing education and training • Date September 2003 — July 2008 • Title of qualification awarded High School Diploma Lyceum • Name and type of organization Liceo Classico A.Volta - Como providing education and training COMPETENZE PERSONAU Mother Language German Other Language English • Writing and Reading Very Good • Speaking Very Good Italian • Writing and Reading Excellent • Speaking Excellent • Relationships and personal I possess excellent social skills developed working in team. The present role allows me to attitudes work in an international and dynamic environment. I consider myself a precise, reserved, reliable and determined person, who is able to establish good relationships with people involved on multiple levels of the organizational structure. Very supportive to the people that I work with. • Organization skills Organizational and management skills, exceptional in problem solving and multitask. Skilled in working with highly confidential information. Diplomatic, tactful, creative, discreet, very flexible, resourceful, dependable, well-organized, friendly, emotionally mature and professional. EFTA01193877  • IT skills Very good knowledge of Office, Outlook, e-mail and internet researches. Driver's license • Other information Available for transfers SIGNATURE Samantha Joy Schaper EFTA01193878