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The Global Business Solutions segment generates approximately 77% of its revenues from clients in our North America region, 14%
from clients in the EMEA region. 5% from clients in our APAC region, and 4% from clients in our LATAM region. The Global Business Solutions
segment's revenues and earnings arc impacted by the number of transactions and payment volume, the mix of consumer usage of credit cards, debit
cards, stored value cards, and checks written at the POS. and the size of the business. GBS generally experiences increased POS activity during the
traditional holiday shopping period in the fourth quarter. the back-to-school buying period in the third quarter. and certain holidays.
Our GBS segment revenues are primarily derived from processing credit and debit card transactions for business clients and also include
fees for providing processing. loyalty and software services and sales and leases of POS devices. Revenues are generated from a variety of sources:
Discount fees charged to a merchant, net of credit and debit card interchange and assessment fees charged by the payment networks. The
discount fee is typically either a percentage of the purchase amount or an interchange fee plus a fixed dollar amount;
• Processing fees charged to our alliances;
• Processing fees charged to merchant acquirers who have outsoureed their transaction processing to us;
Sales and leases of POS devices:
• Fees from providing reporting and other services; and
Software and software-as-a-service fits generated from the Clover App Market
Alerchant Acquiring and Processing Solutions
Our largest service in the Global Business Solutions segment is merchant acquiring, which enables our business clients to accept
electronic payments. such as credit debit, stored-value, and loyalty cards. These services include transaction capture, payment authorization, funds
settlement, charge-back handling, and Internet-based gateway encryption and routing. The vast majority of these services pertain to transactions
which arc routed through a payment network (such as Visa or MasterCard), an EFT network (such as the STAR Network, which is owned by us), or
other payment issue• networks (such as American Express and Discover). Merchant acquiring revenues arc generated from a variety of sources,
including (1) discount fees charged to a merchant, net of credit and debit card interchange and assessment fees charged by the payment networks,
which is typically either a percentage of the purchase amount or an interchange fee plus a fixed dollar amount; (2) processing fees charged to our
alliances; (3) processing fees charged to merchant acquirers who have outsoureal their transaction processing to us; (4) sales and leases of POS
devices; (5) monthly or annual fees from providing reporting. compliance, security, and other stir•vices; and (6) software-as-a-service fits generated
from the Clover App Market.
We typically provide these services as part of a broader commerce-enabling solution to our business clients across multiple channels,
including:
• Retail Point-of-Sale — Physical businesses or storefront locations, such as retailers. supennarkets. restaurants and petroleum stations,
with brick and mortar facilities, which we refer to as Retail POS;
• Mob0e Point-of-Sale - Physical businesses with remote or wireless storefront locations, such as small retailers and service providers
that use mobile devices to accept electronic payments, which we refer to as AlotSla POS; and
• Online Point-of-Sale - Online businesses or wcbsite locations, such as retailers. digital content providers, and mobile app developers
with Internet-based storefronts that can be access'd through a personal computer or a mobile device, which we refer to as eCommerce.
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httrussemsee.gov/Arehivestedgar/datat883980/000119312515334479/d31022dsla.htm[10/14/2015 9:06:38 AM]
CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0082137
CONFIDENTIAL SONY GM_00228321
EFTA01382679
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