EFTA00267140.pdf

/ 'JINN- V\14215 '5e_i-\77 10 CimeII-Pti: Invoice - 30416 THIS Efrlem- DiD &vociii se-al Nk. cf.:, mcoacc: Pricji14/jE r<ICT 0-4-1e- THAC-Cin- I &s. at -1A IC_ ON) 441 Gmail &sit...t_ss ermetc Re:-6,570,a, Jacqueline Pearce Cc)MPO- Cg i-rH C. CAP, c"* "+•/ , ONC.1.1`ce FW: Invoice - 30416 1 message HollrmJaan 23 March 2021 at 14:4 To: " liciRCIaln)(4 BANKING NST innliONS - Fkecelk-ENT t9CTt WV/ C_ONTICACT" eftypeier\yrs reet,ISHIN Ca HOL)SE puelLt s Eta Scrrti oR Sent from my Samsung Gamy smartptione. -- Original me — From: AM Finance < Date: 4/3/21 3:14 a To: Holly Jackson < Cc: Credit Control AM < Subject: RE: Invoice - 30416 Hello Holly, *Further to the e-mail below, I have been looking into your payments. I can see that the payment comes through on our bank statements as Jacqueline T rather than your name which has caused the delay when reconciling. * I confirm we received a payment of £264.45 on the 20th November. Please find attached invoice number 30416 marked as paid for your records. The outstanding balance on your account is now £183.21, please find attached revised invoice number 32605 for this amount. We look forward to receiving your final payment. Kind regards, Amanda Harrison Office Manager Chasing nr fla Mumkge ouv EFTA00267140 i3CocKtiJc% Co wriecv TO (DUDA st-t ER Holly Jackson From: Holly Jackson <i Sent: Thursday, 10 December 202012:05 AM .14._ RE: Gzk)esi To: AM Finance; Holly Jackson c Subject: RE: '30800' Lie> Pft-/Plet•it N Dear Matthew, Thank you for the invoice on the payment of the marketing publication. Could you please send the paid invoice for the payment made on the 10th November f o r the contract On the Edg of Reality as I have not received reconciled payment invoice yet or the outstanding b as I ante on the contract. :k Thank you. Kind Regards Jacqueline Pearce Author : Holly Jackson •..:. 'y Sul: (4'07 S..'n.rp . 1). C. C.CtscP)c-te- iTh A Tfinicotw •2O21 - C-lef (__C rki4. De-PAC-IP-le:CS 5kr,t-c,,ces;(&.4, NLAJCHe..ek epyfriLACT ------ Original message — From: AM Finance < rs‘r, tJel j;;(,, etvE. S Crif),L * Date: 9/12/20 10:42 pm (GMT+09:30) 4r-1.J0%cel - IN) Dcce-- /-4 Reg To: Holly Jackson el tick ccal Subject: RE: '30800' ci p pyrit-NIT 1,41/4)O(41NC K.)/ No 66.148CR A.)5 Dear Jacqueline, PFv--teNtr try GQ6,-s - rioni • Hope this email finds you well, Ocre-AeD bErAft_5 cc&JORPfet (3 Y 3 sctAce5 Thank you for your payment. • AOSTIN MAC-RCA-4 Please find attached receipt for invoice no 30800 for your records, 4. • PPP/NC-WI -Med: ,j( I can confirm I have updated your contract accordingly, 4t . NIGG<ti eRmi Many thanks, Kind regards, Matthew Smith Accounts Assistant 1 EFTA00267141  iLTR.c.#..)ic TRANSF ER r4PV be-101 LS -r I "TA I Rec( PIENT r- E8KOAR' j 6 '/ Ca4 MONIvEht--rt-i Select from your address book Austin Macaulay Publishers Ltd 03352468 UNITED KINGDOM 25 Canary Wharf wc, tc,, \Je NL,e-tBeR NiCLAX)-Cst LS Ca...f,LRE &)C THE acec_T-Rctoc -rki)NiSf--Ce CSY c-c,75(16SGURGC * RccEss By cx,‘,EcNNAe.nrr nt.; - e->(-,\ "Cc .SERVERS, cicCcOTS OND Ca-IPUT6.K r ir'R 14/Jf-')Ra. e) 5 c_c,N) Rt-te0 t3Y TEC grke -4REFER cRicif\I 64.6;c-1-R ic cry p)c4c,c214T- 6->E.,Scak)E Rise ct-T/E5/ rPOODC,C1::-)\ PK__TiVfiky Pctice •_SOCRCe. Rere--R - "TO -TEtSnRf) REPOT - CNICOINC FRen_tx;LeNri- p<T1 A T I Ni NITS EFTA00267142  Nb PrtoNI NON8eN 00•Mtp To Commonwealth Bank pe)tmem-rs - ReDN e_ Commonwealth Bank of Australia ABN 48 123 123 124 International Money Transfer (Customer Copy) Section 1- IMT details Lodging branch BSB Lodging branch name IMT reference number Date 5503 KADINA M01114TS001066-01 27 -MAY -2021 Destination Country UNITED KINGDOM Foreign Currency Amount Etl 315.00 Dealer number Exchange Rate 0.5198000 AUD Amount ' 606.00 Fee 30.00 Total amount Paid 636.00 Section 2 - Sender details 1 Sender's full name & residential address Sender's account number JACQUELINE CAROL PEARCE OF Number ‘i Nit Las' , • Section 3 - Beneficiary details Beneficiary's full name & residential address Description/purpose of payment AUSTIN MACAULEY PUBLISHERS INVOICE 35040 - JACQUELINE PEARCE CGC-33.01 25 CANARY WHARF LONDON E14 5LQ UNITED KINGDON Beneficiary's bank name and address Beneficiary's bank.code LLOYDS BANK PLC I UNIVERSITY OF CAMBRIDGE - 301355 CAMBRIDGE Beneficiary's account number/ IBAN UNITED KINGDOM ntermediary bank name and address Intermediary bank code NOT APPLICABLE Section 4 - Terms and Conditions The Sender (you) agrees: 1. We (the Bank) may use other banks to process this transaction. 2. Payment instructions will be accepted and processed in accordance with the relevant Product or Service terms and conditions or Product Disclosure Statements (PDS) where applicable. 3. Money sent overseas is usually available for payment to the beneficiary within three business days (Australian time) of our accepting your instructions, but is subject to the requirements and practices of overseas banks and regulators and circumstances beyond the Bank's Control (such as international communications breakdowns and problems or delays In processing of a payment by other banks) which may lengthen the timeframe for receipt of funds. Some payments may be subject to delays due to additional screening and processes. 4. Exchange rates are indicative only. The exchange rate will be determined when your transaction is confirmed and this is the rate that will apply to your payment, regardless of when the payment is processed. 5. We are not liable for: • any loss suffered as a result of us acting on these instructions in good faith except where our negligence causes the loss; or • any consequential loss incurred: or • any delays in payment to the beneficiary by other banks 6. Other banks may charge processing fees which they may deduct from the payment. If however, the other banks charge us instead you must reimburse us for such fees. We may offer you the option for us to request that all charges be directed to us instead of being deducted from your payment for a fee. in which case we will absorb those costs. however other bankS may ignore our instruction in which case we are liable only to the extent of the amount deducted. 7. Other banks may convert the currency sent into other currencies. In some cases. they may first convert the currency sent to an intermediate currency (such as U.S. dollars or Euros) prior to conversion to the desired ending currency. This could happen even where the currency sent and the desired ending currency is Australian dollars. We may offer to request non conversion, however other banks may Ignore our instruction in which case we are not liable for any resultant loss or shortfall. EFTA00267143 PAID P07 • 00 - og 0 etterkc.)&itc rceNs tre$ ) PoLimer•ITS SI N)CE 00 AS --rwatoant- PEFIRce Company: Austin Macauley Publishers Ltd. Address: CGC-33.01 25 Canary Mart AUST‘l MACAULEY London E14 51.O rt rt i .ura+ t in Unit Kt Telephone: VAT: 102675834 Invoice To: Ms. JacqueNne Peace 65 Sliding Terrace Were= Mines Kadina South Australia SA 5554 A05113110 InvO.Ce Oth Invoice Date: 12-11-2020 Terms: Cars 14 Contract Invoice No: 30800 Duo Date: 20.11-2)20 ISBN: 9781528931212 REF: Contract Payment Author: Ms. Jacqueline Pearce Title: Reality Publication of: Realty Pan Name: Holy Jackson Amount C 107.00 Payment date: Payment details: Remittance Advice P:ease make twat.° payable to Our Bank Deana Please ensure me receive your remittance with this Section Bank before y6-114020 Sort Ace Payment details : SIC : &Saba Author. Ms Jacqueline Pearce Contract Invoke No: Amos* Penname Holly Jackson 30800 C 107.00 Title: Reality EFTA00267144 ke- Ccci Gr -reoc_c CCN4 ri/ZP-iiKTILN £h cri-e2tp £CI'9 L S Gt ece-Crictr•A /C 7-RAt<15ficicl fv/elt-/-/ KEG/ CNT CC /MS ir--)r.57 c a) rsti rvinci4CLE.1 t ODD ce it:AS-HEkS c Ft PricNe Ma -OCR - Deretz_s - e &JEN 7C Rec(PlE CommonwealthBan -rev INSTFN.t.k-D IN Amass (Ste Commonwealth Bank of Australia Ct /*JereeNKoKic Ft PP eN MIN 46 i 2e- Malt& Pfrts 4. Case Reference Number 4 4. We have received confirmation as follows: 4 Confirmation details: Reci edited with GBP284.45on 10/11/2020 under reference F/FLOW JACQUELINE CONTRACT PAYMENT CONTR Here are the details of your transaction: IMT Reference Number: Transaction Date: 10/11/2020 lc Amount debited for the payment: AUD503.52 Amount: GBP264.45 * Recipient: AUSTIN MACAULAY PUBLISHERS LTD * WHAT DO YOU NEED TO DO? Please note and/or update your records as required. WE'RE HERE TO HELP If you have any questions or need more information relating w this case, please contact our IMT Customer Care Centre on between the hours of 8:00am - 5:30pm, Monday to Friday (Sydney time). Regards, st Payment Investigations -4 EFTA00267145  4/22/2021 Ma% - Cynthia Pearce - Outlook hint L Rece- f ;En cec, 116-1:M Cf Fl ef S\-1fl tvE" N/ - HP MA c_c.,t-•lr<1 FW: I've received your complaint reference CF-10601870C Jacqueline Pearce 41MINIMIS To From: Sent: Thursday, 22 April 20218:28 AM To: Jacqueline Pearce Subject: I've received your pi int reterence u--.W601870C Dear Jacqueline, Thank you for your time on the phone earlier. You have requested that contact you on a recorded line to discuss the concerns you have raised in your letter to CBA's CEO, Matt Comyn, dated 31 March 2021. i tc As such,4-I will contact you on Wednesday 28 April 2021 at 1:00pm Sydney time (12:30pm South Australia time). 4. During this call I would like to discuss your concerns raised regarding fraudulent activity on your CBA accounts and profile and the outcome you are seeking from my investigation. Please note that my call will be from a private number. I look forward to speaking with you soon. If you would like more information, you can contact me on Regards, 4. Nicole Warren s 4.Manager Critical and Complex Complaints 4 Commonwealth Bank of Australia ************** IMPORTANT MESSAGE ' "....***********"****—**** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124 AFSL and Australian credit licence 234945) or its subsidiaries. We can be contacted through our web site: commbank.com.au. If you no longer wish to receive commercial electronic messages from us, please reply to this e-mail by typing Unsubscribe in the subject line. 14-k***14141444*****1.414*****************14*****in4I4********** EFTA00267146  t 1-3OO F ri-ton4e_ t.a iIiet< TO A tTDRe sS t3ociK 5/16/2021 IR a t r ) e- r n i _ ci tit_ak CyriZacF_7 11rz . cOuti c oi9.t r. ) HAN (ice and reference under which the beneficiary received the funcii DANK • On 7 April 20201, CBA received the below information from the correspondent bank - FUNDS FOR GBP 264.45 WERE PAID AS PER INSTRUCTION DATED 10/11/2020 TO SORT CODE 30-13-55 ACCOUNT FAVOUR OF AUSTIN MACAULEY PUBLISHERS LTD. CREDITED UNDER REF F/FLQW JACQUELINE T CONTRACT 4- PAYMENT CONTR The above information showed that the funds were credited to the recipient account 50seecTED OrnmENT4c under reference JACQUELINE T CONTRACT PAYMENT CONTR A S SroutN Upon re lAW. cription you entered for the payment, you added the telephone NM(Quoufg- Pfllp * I number As you have elected to add a telephone number:our system vd PIWNENT FRoM add a Tin front of the number • When the overseas bank credits the payment they usually pick up some of the remitter uccei-c-1 4// CRolla) name and the description but there is limitations and they often cannot fit all, or both pprimv< plc coUNTS • In this instance all the overseas bank were able to fit on the deposit reference was 'JACQUELINE T fl=MCONTRACT PAYMENT CONTR', which can be seen as OS Re-PORTED g`i some of the remitter name and some of the deposit reference OFFICE.g. • I have reviewed this payment and other payments you have made to the same recipient and can see in each instance you have added the telephone number to the payment IDEArray description. Please find attached screenshot of the payment in question and payments you have made after this payment from CBA's system • As can be seen from the attached screenshots each payment has been sent under the remitter name JACQUELINE PEARCE • I can confirm that there has been no fraudulent alteration of your payments, however the issue seems to be a system limitation with the recipient bank A suggestion to stop this from happening again in future is to remove the telephone number fror the payment description and from the recipient address details in your Address Book on Netbank I attempted to contact you today to discuss my findings however was unable to reach you. If you would like to discuss the above information further, please reply to this email and confirm a day and time that I am able to contact you again. Please note the attachment to this email has been password protected for security. I will send the password to you by SMS. Your options If you are not satisfied with the outcome of our investigation you can: Contact the Australian Financial Complaints Write to: Australian Financial Complaints Authority, Authority (AFCA), an independent external GPO Box 3, Melbourne VIC 3001 dispute resolution body approved by ASIC (time limits may apply, visit AFCA, afca.org.au. Email: website for more information) Call: ,free call Monday to Friday 9am 5pm, AEST) If you would like more information, you can contact me on Regards, Nicole Warren - co14/1C-R UP • EFTA00267147  *NIC_0 5/16/2021 (-6- NORRE.N - cOMMON‘Ne:AL-rri BANK HEft O O f-cr/ C6 Mai - Cynthia Pearce - Outlook and reference under which the beneficiary received the funds • On 7 April 20201, CBA received the below intonation from the correspondent bank - FUNDS FOR GBP 264.45 WERE PAID AS PER INSTRUCTION DATED 10/11/2020 TO SORT CODE 30-13-55 ACCOUN I N FAVOUR OF AUSTIN MACAULEY PUBLISHERS LTD. CREDITED UNDER REF F/FLOW JACQUELINE T CONTRACT PAYMENT CONTR • The above information showed that the funds were credited to the recipient account under reference JACQUELINE T CONTRACT PAYMENT CONTR • Upon rev' • cription you entered for the payment, you added the telephone number - As you have elected to add a telephone number, our system will add a Tin front of the number • When the overseas bank credits the payment they usually pick up some of the remitter name and the description but there is limitations and they often cannot fit all, or both • In this instance all the overseas bank were able to fit on the deposit reference was 'JACQUELINE T CONTRACT PAYMENT CONTR', which can be seen as some of the remitter name and some of the deposit reference • I have reviewed this payment and other payments you have made to the same recipient and can see in each instance you have added the telephone number to the payment description. Please find attached screenshot of the payment in question and payments you have made after this payment from CBA's system "./ I N C • As can be seen from the attached screenshots each payment has been sent under the ACT% remitter name JACQUELINE PEARCE Cr—kIER of , "*• I can confirm that there has been no fraudulent alteration of your payments, however the issue seems to be a system limitation with the recipient bank A suggestion to stop this from happening again in future is to remove the telephone number from the payment description and from the recipient address details in your Address Book on Netbank. I attempted to contact you today to discuss my findings however was unable to reach you. If you would like to discuss the above information further, please reply to this email and confirm a day and time that I am able to contact you again. Please note the attachment to this email has been password protected for security. I will send the password to you by SMS. Your options If you are not satisfied with the outcome of our investigation you can: Contact the Australian Financial Complaints Write to: Australian Financial Complaints Authority, Authority (AFCA), an independent external GPO Box 3, Melboume VIC 3001 dispute resolution body approved by ASIC (time limits may apply, visit AFCA, afca.org.au, Email: website for more information) Call: free call Monday to Friday 9am— 5pm, If you would like more information, you can contact me on Regards, Nicole Warren EFTA00267148  O(3 sKstim mkA Or ccnNITS - cearikeur iC - (Aoki Oen- Lb 3 Regents Park Dc NSW 2143 IIIINIII INIIIIIIIIIIIIIIIII order code CLK2LETTERA 36365091001 (94s 15'SDS 5 - 7 dcns Reference -role ofcrice- SM. nco 7ao O92 Australian Government Department of Human Services , centrelink Mice Astremolinea PaArra iii I family assistance tl 22 June 2013 Your family assistance Payment from 08/06/2013 to 21/06/2013 paid on 25/06/2013 $391.58 Payment from 22/06/2013 to 05/07/2013 paid on 09/07/2013 S413.78 Regular Payment from payment date 23/07/2013 S453.74 Your regular payment is made up of the following maximum entitlements, based on your circumstances: Family Tax Benefit Part A $224.00 Clean Energy Supplement Part A + $4.34 8 . Family Tax Benefit Part B + $102.20 Clean Energy Supplement Part B + $1.96 ent Assistance + $144.06 4 Less Rate reductions' - $22.82 Total $453.74 'Rate reductions are a reduction in your maximum entitlement which may be due to income, child support received or your selected payment option. Mot\C"-/ L.RON.) DEP NC, f S t-) ccr.CNT5 CCATAEtiNC CA coERN) frl \IT DE PORT ME1\11- Continued on the back is letter If you have any questions about this letter please call: Visit one of our Service Centres. eir Monday to Friday, 8.00 am — 8.00 pm OR for Multilingual Services Note: Local business hours of operation Monday to Friday, 8.00 am — 5.00 pm may apply. (Please quote reference numbe EFTA00267149  Oo Australia and New Zealand Banking Group Limited WIZ) ASH 11 005 337 522. Art ' At Australtan Credit licence No. 214527. ANtS colour blue is a tr tn. sr *AN Account No Date Transaction Details Withdrawals ($) Deposits (5) Balance ($) 19 MAR EFTPOS 40.00 BRIDGESTONE PT PIRIEPORT PIRIE 321.85 ANZ ATM 300.00 PORT PIRIE BRANCH PORT PIRIE SA 21.85 20 MAR EFTPOS 5.89 COLES PORT PIRIE SA AU 15.96 22 MAR DEPOSIT 61.15 77.11 EFTPOS 32.95 COLES PORT PIRIE SA AU 44.16 ill , , 25 MAR EFTPOS 4.81 COLES PORT PIRIE SA AU 39.35 Ism EFFECTIVE DATE 23 MAR 2013 III EFTPOS 4.95 34.40 III BLOCKBUSTER VIDEO 0001 PORT PIRIE EFFECTIVE DATE 23 MAR 2013 En EFTPOS 10.00 24.40 BP PT PIRIE 6976 PT PIRIE EFFECTIVE DATE 23 MAR 2013 EFTPOS 16.57 WOOLWORTHS 5603 PORT PIRIESA AU 7.83 EFFECTIVE DATE 24 MAR 2013 26 MAR EFTPOS 4.50 CHEAP AS CHIPS PORT PIRIE 3.33 27 MAR DEPOSIT 100.00 103.33 EFTPOS 2.28 101.05 WOOLWORTHS 5603 PORT PIRIESA AU EFTPOS 48.58 52.47 COLES PORT PIRIE SA AU X 28 MAR TRANSFER 221.23 273.70 FROM INC SUPP BONUS EFTPOS 3.20 270.50 MCDONALDS PORT PIRIE0828 PORT PIRIE EFTPOS 4.00 266.50 COLES PORT PIRIE SA AU EFTPOS 20.00 246.50 BP PORT PIRIE 5434 RISDON PARK EFTPOS 40.00 206.50 i COLES PORT PIRIE SA AU ANZ ATM 150.00 PORT PIRIE BRANCH PORT PIRIE SA 56.50 !i a 02 APR FAMILY PAYMENT 91.70 - tty SO 148.20 m n FROM AU S GOV FAMILIES sausim 0 -13 - 11i 0 Q ' "Q° 4 FAMILY PAYMENT (J(.T pair) Aza 417.98 -- _ ___ FROM AUS GOV FAMILIES EFTPOS ri- A - t 99H • 00 * 3.00 414.98 ii COLES PORT PIRIE SA AU EFFECTIVE DATE 31 MAR 2013 o ..., EFTPOS 39.95 COLES PORT PIRIE SA AU 375.03 EFTPOS 50.00 BP PT PIRIE 6976 PT PIRIE 325.03 EFFECTIVE DATE 29 MAR 2013 ANZ ATM 300.00 PORT PIRIE BRANCH PORT PIRIE SA 25.03 03 APR EFTPOS 24.79 COLES PORT PIRIE SA AU 0.24 TOTALS AT END OF PAGE $1,105.47 $743.86 $0.241 TOTALS AT END OF PERIOD $6,663.96 $6,660.36 $0.24 ANZ FEE SAVING TIP Arrange to have your salary or pension credited directly to your ANZ account. That way you can use one account to manage all your day to day banking. Eniativ •sL,P - et,ti -„%ti ENERGY Sur - 1 • 96 RCN.'" ASS IS-reNce - t I g-i I-I • oC, - 16 • 66 (3 0 1C4Ra-a VEX) RTLSTMTS 03042013 PTO< 04 ILE CM!, • in Page S old EFTA00267150  an and /II paall rBABN1?=f571 22 ; Austrnla Ne andw Zealand AccostNo 30 APR EFTIPOS THE REJECT SPOP 522 FORT PIRIE SA 3.00 369.06 EFT BP FT PINE 6976 FT PIRIE 10.00 359.06 WAIN PORT PIRIE BRANO-I FORTPIPE SA 350.00 9.06 03 MAY ERPOS OOLES PORT FIRE SA AU 6.99 2.07 06 MAY ceposr NCATM 70.00 72.07 PORT PIRIE BRANCH FORT PIRIESA 50.00 22.07 07 MAY PICAIM RCA?FTRIE BRANCH PORT TIME SA 20.00 2.07 10 MAY EMPOS OGLES FORT PIRIE SA AU 2.00 0.07 13 MAY TRANIMIR FROM MUNK NEWSTART 94.60 94.67 MVOS coifs PORT PIRIE SA AU 6.44 88.23 EFTPOS WoOLwORTHS 5603 PORT PIRI A AU 17.88 70.35 EF1FC6 DOLES EXPR PORT PINE SA Al) 18.89 51.46 AMARA PORT PIRIE BRANCH FORTFIRE SA 50.00 14 MAY PANTY PAYMENT 1.46 FROM AUS GOV FAMILIES 92.26 9172 FAMILY PAYMENT FROM AUS GOV F 272.20 365.92 TRANSFER FROM 041W SUPPORT 307.02 672.94 EFTPOS KMART PCRT PIRIE SA AU 18.03 654.91 EFITOS HANDWVAY CRETAN ENT 0001FORT PIPIE 52.08 602.83 EFTPOS me ATM Pre CHEAP AS CHIPS PORT 63.40 539.43 FORT FIRE BRANCH PORT FIRIE SA 500.00 15 MAY !MOS 39.43 WOOLWORRIS 5603 PCRT FIRIESA AU 31.33 16 MAY MOWRYALT PORTPINE 8.10 IMAMS 17 MAY METROS 150.00 158.10 WOOLWORTHS 5603 PORTMESA AU 8.19 20 MAY EFTP35 149.91 WOOLWCYUHS 5603 PORT PIRIESA 7.29 21MAY EFTPOS AU 142.62 BLOCKBUSTERVIDEO 0001PMPINE 4.95 137.67 ANIMA PORTPRE BRANCH FORTPINE SA 20.00 117.67 22 MAY EP7POS 32.50 KMARr PORT RIRIE SA AU 23 MAY EFIPC6 85.17 KMART PORT MESA AU 15.00 70.17 PAYMENT TO TELSTRA legfegii 45.17 FCCCTRI9 ILLECAU-Y WITHORQINPIQC FUNDS ri3PNK Acc00NIT - attE FROM ctec ptccess -TO SANK Ac c.a)Nrr " -rflaYr Vl Cri M SOPPLS/ iNICA AN1<\ O.CTOILAS REQERsEDt3v tvIANActeR of P\N2 , Rolq intsvicso3onon RI59:56S_Fa6.090 Page 3c/5 EFTA00267151  t-No OF NATRENED RELH i for•Nri - men )L3 PLP}K * GEOFFREY MENDELSON 1-0JEGCw... STILL I IN; e-sf_) LAWYERS PRoca- 214 - Balaclava Road North Caulfield VIC 3161 Facsimile: Telephone: jk 12-Dec-12 4fr ou 41:1 • .1:: IuIIIIIudllduillgriuiiginttit JACQUELINE PEARCE JACOIIFI INF PFARrF Your Ref Our Ref: Dear Sir/Madam % RE: Debt owed to AGL Retail Energy Limiterl I * Property Address: NIc We act for Probe Collections any their above named client. We have been instructed to effect immediate recovery of your outstanding debt owed to AGL Retail Energy %?‘ Limited In the amount of $2,998.04 together with our costs in the sum of $187.00. The total of these amounts is $3,185.0424ff payment of the outstanding debt is not received within 7 days of the date of this letter, further recovery action will be instituted against you without further notice. qinn nnkta 4-^ n' -`1 `-` n yment by the due date, please contact Probe Colle pon receipt of this letter, quoting reference number Yours Faithfully, GEOFFREY MENDELSON LAWYERS Payment Options: To pay by credit card or EFT, simply call our office or Make cheques/money orders payable to: attend at 214 Baladava Road, Caulfield North VIC Probe Group Pty Ltd 3161 PO Box 2492 Caulfield Junction VIC 3161 Biller Code: 77065 BPAY Minimum Our Ref: Ret Payment Is $25.00 Acc Name: JACQUELINE PEARCE PAY Telephone & Internet Banking - BPAY Contact your bank, credit union or building society to JACQUELINE PEARCE make this payment from your c avin s or credit card account. More info: If you are paying by money order or cheque please ensure you send this slip with your payment. If you require a receipt please encidse a stamped sell addressed envelope. Geoffre elson Lawyers Pty Ltd 124 062 853 EFTA00267152