EFTA01913539.pdf

To: Richard Kahn[ From: Jeffrey E. Sent: Tue 8/5/2014 4:57:24 PM Subject: Re: ZDC - James yes On Tue, Aug 5, 2014 at 10:38 AM, Richard Kahn < wrote: should i ask james to come to zorro? if so please advise on preferred dates thank you Richard Kahn Begin forwarded message: From: james I need mac help Subject: Re: ZDC - James Date: August 5, 2014 at 12:27:39 PM EDT To: BMG Cc: Rich Kahn Zorro Ranch >, Sara Rychtarik Hi Brice, Thanks for the explanation. Upgrading to the AirPort Extreme 802.11ac basestations *could* help — they have a much stronger broadcast signal & range — but I have my doubts whether it will resolve buffering issues while streaming. Buffering issues are likely going to come down to either bandwidth constraints or network issues created by wireless relays*. Streaming audio via Pandora or Spotlight, etc requires .5 Mbps bandwidth for each instance, video requires between 2 - 5 Mbps (depending on video quality), so if the boss and the girls are trying to Spotify at the same time, that's going to explain the full use of the T1 line (1.5 Mbps), and most likely the buffering / dropouts. EFTA_R1_00351680 EFTA01913539 Upgrading the basestations won't hurt anything. It's a tedious process of plugging one in and running through the AirPort Utility's setup to replace an existing device. 90% of the time it works without an issue, the other 10% the base station has to be set up manually to the configuration of the device being replaced. It takes 10-15 minutes each for the tool, most of that is finding the existing base and an extra power outlet for the replacement. *Wireless relay is a way of bouncing network signals off existing basestations to other basestations that aren't close enough to a network port to hardwire. Scott used this method a lot, and I've seen some wacky problems as a result. I've been trying to eliminate the relays where possible. Unfortunately that requires a survey of the physical area around the basestation's location — can't be done remotely. James Ce _ Certified Support Professional 10.6 Nee tac -Ielr= httplineedmachelp.com Serving NYC since 1993 On Aug 4, 2014, at 3:48 PM, BMG wrote: Hi James We are using the the brick style Mac access point, version 7.7.3 There are 12 total install, 10 are in the main house The Bosses main concern is when he stream music, the music cuts out He feels the access point are communicating correctly with the network Brice Sent from my iPhone On Aug 4, 2014 at 11:54 AMlames I need mac help Hi Brice, Thanks for the PDF; it gave me a picture of the virtual side of the network. EFTA_R1_00351681 EFTA01913540 Did you get a sense whether there was a specific problem the boss was wanting to address or if it's just a preference for using Apple devices wherever possible? What kind of wireless access points are you using currently? James Ce Certified Support Professional 10.6 http ifneedmac he1p. com Serving NYC since 1993 On Aug 4, 2014, at 9:42 AM, Brice Gordon a. wrote: James you may wish to review the attached information first before we speak 1. Data Utilization for 1 x T1 service, 7/28 to 8/4, JE plus 3 guest arrived at 2.45 pm 8/1 2. Data Utilization for 1 x T1 service, 8/2 to 8/4, Itunes Download started for 6 TV programes @ 1.40 GB per shows 3.Router Traffic Statics for 1 day 4. Current DHCP Leases 5. Top Traffic Statistics for the last 24hours The Movie Room (192.168.6.182) and Zorro- MBP (192.168.6.174) have high utilization due to Movie Streaming and Downloading please let me know when we can touch base Brice On Sun, Aug 3, 2014 at 1:54 PM. Richard Kahn wrote: Can you please contact Brice. Thank you. EFTA_R1_00351682 EFTA01913541 Sent from my iPhone Begin forwarded message: From: BMG Date: August 3, 2014 at 3:52:47 PM EDT To: Richard Ka Cc: ZDC Office Subject: ZDC - James Rich Jeffrey would like James to look at mac access point setup at Zorro He maybe able to remote in to system Please advise if I can contact James directly or do you wish to Brice Sent from my iPhone Brice Gordon <ZDC-TW-Router pdf> please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for EFTA_R1_00351683 EFTA01913542 the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to [email protected] and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA_R1_00351684 EFTA01913543