📄 Extracted Text (11,829 words)
[00:00:00] Imagine living in a country where you
[00:00:02] can be stripped of your rights at any
[00:00:03] time by corporations, your boss, the
[00:00:06] government, or any old millionaire or
[00:00:08] billionaire that wants to. They can
[00:00:11] steal from you, maim your son, sexually
[00:00:13] assault your daughter, murder your
[00:00:14] parents and your pet, and you have no
[00:00:17] right to take them to court. Instead,
[00:00:19] you have to go to a secret court where
[00:00:21] you are guaranteed to lose. And not only
[00:00:23] that, you will also be bankrupted and
[00:00:25] have everything you own taken from you
[00:00:27] in the process. Name that country. Is it
[00:00:31] China, Russia, Iran? No, my friends. I
[00:00:36] am in fact talking about America today
[00:00:39] in 2025. And I am not being hyperbolic.
[00:00:43] Today, I am going to tell you many
[00:00:45] stories of how regular people suffered
[00:00:47] each of those crimes and learned the
[00:00:49] hard way that everything I just said is
[00:00:51] true for nearly every single regular
[00:00:54] American today, including you. Because
[00:00:56] today we're talking about America's
[00:00:58] secret court system and it's called
[00:01:00] forced arbitration. Welcome back to
[00:01:08] [Applause]
[00:01:12] [Music]
[00:01:15] Candace.
[00:01:16] [Music]
[00:01:18] America has a secret court system, an
[00:01:21] entirely parallel justice system
[00:01:23] designed by and for mega corporations,
[00:01:26] billionaires, and private equity firms.
[00:01:29] Most Americans have probably only
[00:01:31] vaguely heard of arbitration. Most of us
[00:01:34] don't have any experience with it or
[00:01:36] really know what it means or how it
[00:01:37] works. Remember that list of salacious
[00:01:40] scary crimes that I made just a minute
[00:01:42] ago? I chose that list very specifically
[00:01:45] because today I am going to share
[00:01:46] specific examples of those exact crimes
[00:01:49] committed against Americans who wound up
[00:01:52] with the exact outcome that I described.
[00:01:54] Normally you would expect the
[00:01:56] perpetrator of crimes like rape, murder,
[00:01:58] theft or battery to be caught and
[00:02:01] arrested by police, lose a trial in a
[00:02:03] court of law and go to jail or prison.
[00:02:06] And if a regular person commits those
[00:02:07] crimes, that's probably what would
[00:02:09] happen. But if the people who rule the
[00:02:12] world commit such a crime, that's not
[00:02:14] how it works. They have a special court
[00:02:16] system where the judges are not legally
[00:02:18] required to follow the law, nor are the
[00:02:20] attorneys. Judges are openly paid by
[00:02:23] your offender for doing their job and
[00:02:25] paid quite handsomely, I might add. And
[00:02:28] you are bound to secrecy. You can't talk
[00:02:30] about it. And the world will never learn
[00:02:33] that this happens to more than a million
[00:02:35] Americans every year. When I say people
[00:02:37] who rule the world, you might think I
[00:02:39] mean the Illuminati or the Rothschilds
[00:02:41] or something. And so you just need to
[00:02:43] steer clear of a small handful of evil
[00:02:45] super villains. And you should steer
[00:02:47] clear of them, too. But that's not who
[00:02:49] I'm referring to. I'm talking about
[00:02:51] corporations and private equity. And you
[00:02:54] might not know it, but you've already
[00:02:56] agreed to this. You've already signed
[00:02:57] your rights away over and over every
[00:03:00] time you click agree to terms of
[00:03:02] service. And most of us have clicked
[00:03:04] that a lot of times. The average
[00:03:06] American household with two teenage
[00:03:08] children has currently agreed to about
[00:03:10] 160 arbitration agreements. If you take
[00:03:12] your kids to a birthday party, there's
[00:03:14] an arbitration agreement. Sign them up
[00:03:16] for swim lessons, arbitration agreement.
[00:03:18] Went to a concert, arbitration
[00:03:20] agreement. Martial arts classes,
[00:03:21] arbitration agreement. Got a massage,
[00:03:23] arbitration agreement. Bought a washing
[00:03:25] machine, rented a house, got a job, took
[00:03:27] an Uber, went to the hospital, all have
[00:03:30] arbitration agreements. Heck, most
[00:03:33] people's cell phones alone include more
[00:03:35] than 20 arbitration agreements, one for
[00:03:37] each app you download. And speaking of
[00:03:39] apps, I want to start today with a story
[00:03:42] about Uber. And I'll let Tiffany, who we
[00:03:44] met in my first episode on Candace,
[00:03:47] explain what happened with Uber last
[00:03:49] year. If I told you that ordering a
[00:03:52] burger or a pizza on a food delivery app
[00:03:54] could cost you to forfeit your
[00:03:56] constitutionally protected rights, would
[00:03:58] you believe me? Well, my friends, I'm
[00:04:00] here to show you how Uber is proving to
[00:04:02] the world today that Disney walked so
[00:04:05] that they could run you over with a
[00:04:07] truck, literally. And there's not a damn
[00:04:09] thing you can do about it. Let's get
[00:04:11] into it. It was just a couple of months
[00:04:14] ago that the entire world became enraged
[00:04:16] when we learned that Disney was trying
[00:04:18] to stop a man from suing them in court
[00:04:20] when his wife was wrongfully killed in a
[00:04:23] terrible incident involving an allergy
[00:04:26] at one of their restaurants. And they
[00:04:27] claimed the reason he had no right to go
[00:04:29] to court was because years before he had
[00:04:32] signed up for a trial for Disney Plus.
[00:04:35] Now, neither you nor I would ever have
[00:04:36] thought that signing up for a trial for
[00:04:39] a TV watching program would somehow not
[00:04:42] keep us safe in a park where we go on
[00:04:44] rides that have physical threats. But
[00:04:46] that is exactly what Disney alleged and
[00:04:48] what they were arguing in court.
[00:04:50] Throughout the Disney debacle, I went on
[00:04:52] a series of podcasts and interviews
[00:04:54] where people were saying there's no way
[00:04:55] this can happen. and the law would never
[00:04:57] allow it. And I said, I actually think
[00:04:59] it's going to happen. And even if it
[00:05:00] doesn't happen in this case, it's not
[00:05:02] going to be long before we see the next
[00:05:03] major case. Well, my friends, it is
[00:05:06] here. My friends, let me introduce you
[00:05:08] to Georgia and John McKiny. Now, Georgia
[00:05:11] and John were sitting in the backseat of
[00:05:13] an Uber when it ran a red light and
[00:05:16] t-boned another vehicle back in March of
[00:05:18] 2022.
[00:05:19] Their injuries were horrific with
[00:05:21] Georgia sustaining cervical and lumbar
[00:05:23] spine fractures, rib fractures,
[00:05:25] herniations, traumatic injuries in her
[00:05:27] abdomen, her pelvic floor, and John
[00:05:30] suffering a fractured sternum, fractures
[00:05:32] to his left arm, his wrist. They both
[00:05:34] had severe whiplash, and a host of other
[00:05:36] serious injuries. It was more than a
[00:05:38] year before Georgia could work. They
[00:05:40] racked up massive medical bills, and
[00:05:42] eventually got an attorney who sued the
[00:05:44] driver and Uber on their behalf. Now,
[00:05:47] what came next was Uber trying to force
[00:05:49] the couple into forced arbitration,
[00:05:52] citing a terms of services click wrapped
[00:05:55] box they had checked apparently when
[00:05:57] they ordered a pizza years earlier.
[00:05:59] Except they said, "We never ordered a
[00:06:01] pizza. Our 12-year-old daughter did. We
[00:06:03] never signed or checked any box. Our
[00:06:05] 12-year-old daughter did." And so,
[00:06:07] originally the the trial court said,
[00:06:09] "You're right. This does not have to go
[00:06:11] to arbitration. We are letting this
[00:06:13] proceed to trial." However, Uber
[00:06:15] appealed that decision and the judges
[00:06:17] agreed with the company that its terms
[00:06:18] of service were enforcable and forced
[00:06:21] them back to
[00:06:24] arbitration. We'll get into other
[00:06:26] examples of how corporations and private
[00:06:28] equity will go to ridiculous lengths to
[00:06:30] trap you into arbitration agreements
[00:06:32] that you never agreed to later, but
[00:06:34] every single one of these agreements is
[00:06:36] you signing away your rights to due
[00:06:38] process in a court of law. And it's
[00:06:40] becoming so popular these days among
[00:06:42] corporations and private equity who are
[00:06:43] buying up so many different parts of our
[00:06:45] world that now more and more as an
[00:06:48] American you have rights only if you
[00:06:50] stay in your house and don't go out to
[00:06:52] do anything. Except all the things in
[00:06:54] your house tend to come with arbitration
[00:06:56] agreements too. And more and more
[00:06:58] arbitration agreements are being
[00:06:59] included in lease contracts themselves.
[00:07:02] So be sure that nothing goes wrong
[00:07:04] inside your house either or you'll wind
[00:07:06] up in secret court anyways. And if you
[00:07:08] do happen to wind up in arbitration,
[00:07:10] just know that an American is more
[00:07:12] likely to be struck by lightning than
[00:07:14] win a monetary award in forced
[00:07:16] arbitration against a corporation.
[00:07:18] That's a real stat. More Americans are
[00:07:20] struck by lightning each year than win
[00:07:22] monetary awards and arbitration against
[00:07:25] corporations. So, let me tell you a
[00:07:27] story and we'll check off our first
[00:07:29] crime from our list earlier, sexual
[00:07:32] assault. In 2017, Buzzfeed News ran a
[00:07:36] story about more than 180 women who had
[00:07:38] been sexually assaulted while receiving
[00:07:40] massages at the nation's largest massage
[00:07:42] chain, Massage Envy. They have more than
[00:07:44] 12,200 locations across the US. When you
[00:07:47] check in for your massage, you sign
[00:07:49] their terms and conditions. You don't
[00:07:51] actually read them, but if you did, you
[00:07:54] would see that they include a forced
[00:07:55] arbitration clause where you agree to
[00:07:57] settle any claims or disputes against
[00:07:59] Massage Envy in secret arbitration. Some
[00:08:02] of the stories that have eventually come
[00:08:03] out are horrible, and I'm not going to
[00:08:06] read them to you. You can pause and do
[00:08:08] so if you wish. And although Massage
[00:08:10] Envy makes great corporate PR statements
[00:08:13] like quote, "Massage Envy is committed
[00:08:16] to promoting a safe environment for
[00:08:18] members, guests, and service providers
[00:08:19] at each of our,200 franchise locations
[00:08:21] nationwide. We urge anyone that
[00:08:23] experiences anything other than a safe,
[00:08:25] quality massage to report it immediately
[00:08:27] to the franchise location so that it can
[00:08:29] be investigated. Notice that they don't
[00:08:32] say police. In many of the cases, there
[00:08:35] are allegations therapists were allowed
[00:08:37] to remain employed or were shuffled to
[00:08:38] another Massage Envy location.
[00:08:41] Fortunately, tragically, there were
[00:08:43] eventually so many individual cases of
[00:08:45] sexual assault that some of the women
[00:08:47] started to break their silence and the
[00:08:48] news started to pick up the story. But
[00:08:51] despite all that breaking in 2017,
[00:08:53] Massage Envy continues to face this same
[00:08:56] problem. Or maybe we should call it a
[00:08:58] feature. In 2022, one of these instances
[00:09:01] actually led to an arrest and a trial in
[00:09:04] court after a woman was raped and
[00:09:05] contracted herpes. Once she came
[00:09:08] forward, they found out other women had
[00:09:10] been assaulted by the same therapist and
[00:09:11] he had continued to work at Massage
[00:09:13] Envy. So, it may seem like the justice
[00:09:15] system prevailed and they got the guy.
[00:09:17] No. In one instance, in one specific
[00:09:20] county, a couple women were lucky enough
[00:09:22] to find some amount of legal recourse.
[00:09:24] The other 180 or quite likely more
[00:09:27] cases, not so much. And we don't even
[00:09:30] have any understanding of how many the
[00:09:32] total number might be because of forced
[00:09:34] arbitration agreements that everyone's
[00:09:36] signing when they check in for their
[00:09:38] massage. Not to mention that 90% of
[00:09:40] women never even report sexual assault
[00:09:43] because they think for whatever reason
[00:09:45] that no one will believe them. This is
[00:09:48] just one example. Now, take into account
[00:09:50] that more than half of women in the
[00:09:52] workplace are subject to forced
[00:09:54] arbitration clauses in their employment
[00:09:56] contract, and you start to get a sense
[00:09:58] of how much sexual assault is hidden in
[00:10:00] secret courts every year. That's not to
[00:10:03] mention the staggering number of cases
[00:10:05] that are silenced before they're even
[00:10:07] brought because plaintiffs rightly
[00:10:09] realize that they have virtually no
[00:10:11] chance of winning and will be bankrupted
[00:10:13] in the process of fighting. and you have
[00:10:15] virtually no chance of winning because
[00:10:17] arbitration is not like regular court.
[00:10:20] It's a for-profit racket where the rules
[00:10:22] are explicitly written so that there are
[00:10:25] no rules. I think it's pertinent at the
[00:10:27] outset here to show you where the secret
[00:10:29] court system comes from in the first
[00:10:31] place. This is directly from the US code
[00:10:34] and this is just the first page of many
[00:10:36] that define arbitration. But I'm just
[00:10:38] going to read some of this text so you
[00:10:40] can get a sense for what we're working
[00:10:41] with here. Quote, "Maritime transactions
[00:10:44] as herein defined means charter parties,
[00:10:48] bills of lading of water carriers,
[00:10:50] agreements relating to warfage,
[00:10:52] supplies, furnished vessels or repairs
[00:10:54] to vessels, collisions, or any other
[00:10:56] matters in foreign commerce which if the
[00:10:58] subject of controversy would be embraced
[00:11:00] with an admiral jurisdiction, etc." Yes,
[00:11:04] if that language sounds outdated, that's
[00:11:06] because it is. The FAA, Federal
[00:11:09] Arbitration Act, was first enacted in
[00:11:12] 1925. Don't even get me started on the
[00:11:15] commerce clause in the Constitution,
[00:11:16] which is the basis for the government
[00:11:18] allowing themselves all up in your
[00:11:20] business all over the place.
[00:11:22] The ACLU said, quote, "Arbit also lacks
[00:11:26] critical procedural safeguards, for
[00:11:28] example, permitting access to evidence
[00:11:30] from the other side that can be the key
[00:11:32] to proving your claims, particularly in
[00:11:34] discrimination cases, which often hinge
[00:11:36] on how the employer has treated other
[00:11:38] employees. The arbitrators may or may
[00:11:40] not be lawyers and may or may not be
[00:11:42] trained in resolving discrimination
[00:11:44] cases. Results are secret, helping
[00:11:46] companies evade public accountability.
[00:11:48] The outcome is binding and there is
[00:11:50] generally no right to an appeal. Note
[00:11:53] how it says the arbitrators may or may
[00:11:56] not be lawyers, as in the judges in
[00:11:58] these secret courts may or may not even
[00:12:01] be familiar with the law, let alone
[00:12:03] required to enforce them. You will find
[00:12:06] lots of propaganda and glowing
[00:12:07] descriptions on arbitration that claim
[00:12:10] arbitrators are totally upright and
[00:12:12] follow the law, but that is patently
[00:12:13] untrue. Hence why you have on average
[00:12:16] about a 50-50 chance of winning in court
[00:12:18] and more like a 6% chance of winning in
[00:12:21] arbitration. This is how Duke Law put
[00:12:23] it. Arbitration tribunals set their own
[00:12:26] rules and they are typically not bound
[00:12:28] by the procedural formalities employed
[00:12:30] by courts, nor are they always bound to
[00:12:32] follow the substantive laws that govern
[00:12:34] traditional court systems. Nonetheless,
[00:12:36] primary law and decisions handed down by
[00:12:38] other arbitrators deciding similar
[00:12:40] issues can be important sources of
[00:12:42] persuasive authority in resolving issues
[00:12:45] sent to
[00:12:46] arbitration. Here's an example of a
[00:12:48] source that looks authoritative,
[00:12:50] representing arbitration as quick and
[00:12:52] painless, but that's a lie. That's how
[00:12:55] they want it to look from the outside,
[00:12:57] so it seems like it's no big deal to
[00:12:59] sign these contracts. Tiffany Ciance's
[00:13:01] arbitrations lasted a total of 11 days
[00:13:04] of hearings, but the proceedings took 2
[00:13:06] years. The big guys know that they can
[00:13:09] drag arbitrations out for months and
[00:13:11] months to bleed you dry while you pay
[00:13:14] your attorneys and arbitrators tens of
[00:13:16] thousands of dollars per week. Tiffany's
[00:13:18] arbitrator was $27,000 per week, give or
[00:13:22] take. So, I wouldn't imagine that these
[00:13:24] arbitrators are all that sad when a case
[00:13:26] drags out because that's their paycheck.
[00:13:29] Plus, you have to pay a lawyer to be
[00:13:31] there. No record is made of the hearing,
[00:13:33] and arbitrators make a legally binding
[00:13:35] decision for which they are required to
[00:13:36] give zero legal reasoning. And whether
[00:13:39] they followed the law or not, whether
[00:13:41] they saw substantive or even any
[00:13:43] evidence or not, whether you were
[00:13:45] treated fairly or not, no one will ever
[00:13:48] know because there is usually little or
[00:13:50] no documentation, and you are barred
[00:13:52] from talking about it. But wait, it gets
[00:13:55] better. When you go to arbitration, you
[00:13:58] and your opponent go through a process
[00:13:59] of selecting an arbitrator from those
[00:14:01] available in your jurisdiction. The big
[00:14:03] guys know how to game the selection
[00:14:05] process to land you with the most
[00:14:07] expensive arbitrator available. Usually,
[00:14:10] this often tends to be the one they are
[00:14:11] familiar with and have a good
[00:14:13] relationship with because they've
[00:14:14] usually worked with that arbitrator many
[00:14:16] times before. Then you have to pay them
[00:14:18] to rule in favor of the corporation or
[00:14:20] private equity firm you're up against
[00:14:22] 94% of the time. Yes, you heard that
[00:14:25] right. You are required to pay your
[00:14:28] judge, who is not a judge, an hourly
[00:14:30] rate for the privilege of a secret court
[00:14:32] where there are no laws and you have no
[00:14:34] rights. This is an example of the resume
[00:14:37] sheet of one of the arbitrators Tiffany
[00:14:39] got stuck with. Scroll down to the
[00:14:41] bottom of the sheet and you see the part
[00:14:43] that matters, compensation. This woman
[00:14:46] cost Tiffany $500 per hour of
[00:14:48] arbitration. Oh yeah, plus an hourly
[00:14:51] rate for pre and post arbitration
[00:14:53] services, plus any travel expenses,
[00:14:56] calls, reviews, filings, everything
[00:14:58] costs you more money. That totaled out
[00:15:00] to about 27,000 per week. And this went
[00:15:03] on for years. Doesn't matter if Tiffany
[00:15:05] is innocent. Doesn't matter if the other
[00:15:07] side obviously does not have merit.
[00:15:09] Doesn't matter if the other side
[00:15:10] blatantly lies in court. Doesn't matter
[00:15:12] if the entire scheme is obviously
[00:15:14] Orwellian. If those women who were
[00:15:16] assaulted in massage envy want the
[00:15:18] privilege of the right to some form of
[00:15:20] pretend justice, they have to pay an
[00:15:22] hourly fee to receive it. And the costs
[00:15:24] add up. But remember, even after you pay
[00:15:28] all that, your chances of winning,
[00:15:29] regardless of the merit of your case,
[00:15:31] are minuscule. In 5 years, from 2014 to
[00:15:34] 2018, only 6% of cases arbitrated with
[00:15:38] the two biggest arbitration services in
[00:15:39] America ruled in favor of the little
[00:15:41] guy. Even though in general the little
[00:15:43] guy is only there because they were
[00:15:45] clearly wronged by the big guy. In those
[00:15:48] 5 years, nearly 1,000 AT&T customers
[00:15:51] attempted to arbitrate against AT&T for
[00:15:53] more than $440 million in damages. Just
[00:15:58] 17 were successful, and they were only
[00:16:00] awarded a total of
[00:16:02] $376,000. That's less than 2%. The other
[00:16:06] 983 or so people just had the privilege
[00:16:09] of lining the pockets of their
[00:16:11] arbitrators and the corporate lawyers
[00:16:13] they work with to defend the rich and
[00:16:15] powerful. But it gets worse still
[00:16:17] because the arbitration industry, and it
[00:16:20] is an industry, is a monopoly. A new
[00:16:23] lawsuit was just filed last week
[00:16:25] claiming that approximately 94% of the
[00:16:27] market share is owned by just one
[00:16:30] company, the American Arbitration
[00:16:32] Association. The next biggest company
[00:16:34] owns just 6%. And all other competitors
[00:16:37] combined represent
[00:16:42] 0.00003% of the market. It's a giant
[00:16:45] monopoly ruled by just one company. So
[00:16:47] it's no wonder the industry is so
[00:16:50] corrupt. There are entire industries
[00:16:52] like telecoms and credit reporting
[00:16:54] agencies that work exclusively with the
[00:16:57] American Arbitration Association, this
[00:16:58] juggernaut in charge of this monopoly.
[00:17:01] So, it's essentially this one company,
[00:17:03] AAA, a cartel running the entire
[00:17:05] arbitration industry. And so, to
[00:17:08] Stephanie Stevens, who filed this
[00:17:10] lawsuit, Godspeed. We'll be behind you
[00:17:13] every step of the way as you do your
[00:17:15] best to bust this cartel. And because
[00:17:17] the industry is so monopolized, the
[00:17:20] corruption is baked in from the bottom.
[00:17:22] Typically, these arbitrators will only
[00:17:24] see you, a regular person, once. They'll
[00:17:27] see the big boys, these private equity
[00:17:29] firms and mega corporations and big law
[00:17:31] firms that represent all of them over
[00:17:33] and over and over again. And they form
[00:17:36] quite cozy relationships. That's because
[00:17:38] these arbitrators tend to make
[00:17:40] significantly more as arbitrators than
[00:17:43] they ever did as judges. At least they
[00:17:46] do if they get picked for all these
[00:17:47] arbitrations, right? I mean, $500 an
[00:17:50] hour is not bad. And if the private
[00:17:53] equity firms and corporations don't like
[00:17:55] them, they can strike them. So the
[00:17:57] paychecks of these arbitrators over time
[00:18:00] become directly reliant on being
[00:18:02] favorable to their repeat clients. And
[00:18:04] their repeat clients are private equity
[00:18:07] and corporations. You're just there to
[00:18:09] chip in to their next paycheck briefly
[00:18:11] while you're bankrupted for the illusion
[00:18:13] of having rights. That's also not to
[00:18:16] mention that they all have conflicts of
[00:18:18] interest in every direction. For
[00:18:20] example, Tiffany Siance just got served
[00:18:22] another lawsuit last week based on a
[00:18:24] different woman's case against Unleash
[00:18:26] Brands and Michael Browning Jr. in
[00:18:28] another state, which she is not a party
[00:18:30] to. That's blatantly illegal, but it's a
[00:18:32] story for another time. This is the
[00:18:34] disclosure of conflicts made in that
[00:18:36] case for her arbitrator, Alan Harris.
[00:18:39] Alan Harris, who used to work at the
[00:18:41] same law firm and with the lawyers used
[00:18:43] by Unleash Brands in the same law office
[00:18:46] as Norman Leon, the lawyer that she is
[00:18:49] fighting against. So imagine sitting
[00:18:51] down in secret court against Michael
[00:18:53] Browning Jr. and your judge is the
[00:18:55] former coworker of his lawyers and is
[00:18:58] paid to be there by him and by you. and
[00:19:02] he regularly takes cases for Unleash
[00:19:04] Brands against people just like you and
[00:19:06] he will continue to take them in the
[00:19:08] future. Don't worry, everything's fine,
[00:19:12] guys. Patty, the woman being attacked by
[00:19:15] Unleash Brands in this case, filed an
[00:19:17] objection, but that's really just a
[00:19:19] formality. She's forced to go before a
[00:19:21] judge, an arbitrator, who is former
[00:19:23] colleague of the people taking her down,
[00:19:25] who also sees other cases and thereby
[00:19:27] relies on a salary from the people
[00:19:29] taking her down. But don't worry because
[00:19:31] as Harris says that quote will not
[00:19:35] affect my ability to serve as a neutral,
[00:19:37] unbiased, impartial, and fair
[00:19:39] arbitrator. So anyways, back to our
[00:19:42] list. We already spoke last week about
[00:19:44] children suffering broken bones, broken
[00:19:46] spines, fractured skulls, traumatic
[00:19:48] brain injuries. One toddler was scalped
[00:19:50] at Urban Air theme parks. Most of these
[00:19:52] cases were forced into arbitration. The
[00:19:54] only ones that weren't were lucky enough
[00:19:56] to be attending urban air with someone
[00:19:58] other than a parent and thus their
[00:20:00] arbitration agreement was a lot harder
[00:20:01] to enforce. But now let's talk about
[00:20:04] nursing homes and hospitals. In 2011,
[00:20:08] the Carile Group, one of the nation's
[00:20:10] largest private equity firms, bought HCR
[00:20:12] Manorare, one of the biggest nursing
[00:20:14] home chains. And in 2018, the Washington
[00:20:16] Post published this bombshell about what
[00:20:19] that meant for residents. quote, "A
[00:20:22] disabled man who had long, dirty
[00:20:24] fingernails told them he was tended to
[00:20:26] once in a blue moon. The bedside call
[00:20:28] buttons were so poorly staffed that some
[00:20:30] residents regularly soiled themselves
[00:20:32] while waiting for help to the bathroom.
[00:20:34] A woman dying of uterine cancer was left
[00:20:37] on a bedpan for so long that she
[00:20:39] bruised. One man had been dosed with so
[00:20:42] many opioids that he had to be rushed to
[00:20:44] a hospital, according to the inspection
[00:20:45] reports. During an undersupervised bus
[00:20:48] trip to church, one staff member was
[00:20:50] escorting six patients who could not
[00:20:52] walk without help. A resident flipped
[00:20:53] backwards on a wheelchair ramp and
[00:20:55] suffered a brain hemorrhage. When a
[00:20:58] nurse's aid, who should have had a
[00:20:59] helper, was trying to lift a parapolgic
[00:21:01] woman, the woman fell and fractured her
[00:21:03] hip, her head landing on the floor
[00:21:05] beneath her roommate's bed. Over that
[00:21:07] period, the yearly numbers of health
[00:21:09] code violations at company nursing homes
[00:21:10] rose from 1584 to almost 2,000. The
[00:21:15] number of citations increased for, among
[00:21:17] other things, neither preventing nor
[00:21:19] treating bed sores, medication errors,
[00:21:22] not providing proper care for people who
[00:21:23] need special services such as
[00:21:25] injections, colostomies, and prosthesis,
[00:21:27] and not assisting patients with eating
[00:21:29] and personal hygiene. The rise in health
[00:21:32] code violations at the chain began after
[00:21:34] Carile and investors completed a 2011
[00:21:37] financial deal that extracted $1.3
[00:21:39] billion from the company for investors,
[00:21:42] but also saddled the chain with what
[00:21:44] proved to be untenable financial
[00:21:46] obligations. According to interviews and
[00:21:47] financial documents, under the terms of
[00:21:49] the deal, HCR Manorare sold nearly all
[00:21:52] of the real estate in its nursing home
[00:21:54] empire and then agreed to pay rent to
[00:21:56] the new owners. The National Bureau of
[00:21:59] Economic Research calculated that over
[00:22:01] the 12 years of their study, private
[00:22:03] equity ownership of nursing homes were
[00:22:05] responsible for
[00:22:06] 22,500 additional deaths due to cost
[00:22:09] cutting and mismanagement. Health
[00:22:11] Affairs released a study this year that
[00:22:13] found that surgery patients in private
[00:22:15] equity owned hospitals are 42% more
[00:22:17] likely to die.
[00:22:19] 42%. Those admitted to hospitals owned
[00:22:22] by private equity were an astonishing
[00:22:23] 25% more likely to get hospitalacquired
[00:22:27] conditions. mainly due to falls or
[00:22:29] central line associated bloodstream
[00:22:31] infections. This is what happens when
[00:22:33] businesses that are explicitly and only
[00:22:35] profit driven move into sectors like
[00:22:37] healthcare, elder care, and children's
[00:22:40] services. It's one thing to focus on the
[00:22:42] bottom line in banking. It's an entirely
[00:22:44] different thing to focus on the bottom
[00:22:46] line at the toddler gym or the hospital.
[00:22:49] And in case you were wondering, yes,
[00:22:52] hospitals and nursing homes do have
[00:22:54] arbitration clauses that force you to
[00:22:56] sign away, often without knowing it,
[00:22:58] your right to sue for medical
[00:22:59] malpractice when these things happen.
[00:23:01] The trend that private equity is always
[00:23:03] at the forefront of. But it's not just
[00:23:05] medical malpractice in hospitals and
[00:23:06] nursing homes, because private equity is
[00:23:09] also buying up the veterinary clinics.
[00:23:12] quote, "With too few employees to
[00:23:15] transport animals that died in stores,
[00:23:17] carcasses allegedly piled up in PetSmart
[00:23:20] freezers across the country." One
[00:23:22] employee shared a photo that she said
[00:23:24] was filled with 2 months worth of dead
[00:23:26] animals. Another employee said their
[00:23:28] store had a freezer with 10 months. A
[00:23:31] third said that for lack of time, she
[00:23:34] would simply throw bodies away.
[00:23:36] Sometimes I was doing it weekly because
[00:23:37] we didn't have staff to take a vet trip
[00:23:39] to properly dispose of them. So I was
[00:23:41] instructed to dispose of them
[00:23:44] myself. Since 2017, private equity firms
[00:23:47] have spent $45 billion on the industry.
[00:23:50] KKR bought Petv Vet and JAB acquired
[00:23:53] National Veterinary Associates while
[00:23:55] Shore Capital and Warberg Pinkis
[00:23:57] invested in Mission Veterinary Partners
[00:23:58] and Bond Vet respectively. Some of these
[00:24:01] practices names may be familiar to you,
[00:24:03] but most may not be. When individual
[00:24:06] offices are sold to private equity
[00:24:07] firms, they often retain their old
[00:24:09] names. It can be nearly impossible to
[00:24:11] know which vets are private equity
[00:24:13] owned. But don't let the obscure names
[00:24:15] confuse you. About a quarter of general
[00:24:16] veterary practices are now owned by
[00:24:18] large corporations, including private
[00:24:20] equity firms, while about 3/4 of
[00:24:22] specialty practices like emergency and
[00:24:24] surgery care are. Finally, firms are
[00:24:27] tremendously successful at avoiding
[00:24:28] legal consequences for their actions. A
[00:24:30] problem compounded in the veterinary
[00:24:32] industry where clients can recover
[00:24:34] little if anything, for the death of
[00:24:35] their pets. This encourages a certain
[00:24:37] callousness towards workers and
[00:24:39] customers as firms know that little will
[00:24:41] happen to them if something goes wrong.
[00:24:43] Private equity firms can profit even
[00:24:45] when their companies decline, their
[00:24:47] customers suffer, and your pet dies. And
[00:24:49] they didn't go into it in this article,
[00:24:51] but if you're not reading between the
[00:24:52] lines there yet, the ways those firms
[00:24:54] avoid legal consequences that the nation
[00:24:57] isn't elaborating on here, arbitration
[00:24:59] is a huge part of that. Because you'd
[00:25:01] better believe that you've got
[00:25:03] arbitration clauses at the vet. Now,
[00:25:05] these days, some corporations are even
[00:25:07] trying to make an arbitration agreement
[00:25:09] transfer over to other parts of their
[00:25:11] business, as was attempted by Disney
[00:25:12] when a parent died in their park and
[00:25:14] they tried to enforce the arbitration
[00:25:16] agreement their child had agreed to on
[00:25:18] their home TV's Disney Plus account. Our
[00:25:20] opening segment about Uber was another
[00:25:22] example. In this example here, Wells
[00:25:25] Fargo was caught opening sham accounts
[00:25:27] in their customers names, often forging
[00:25:30] signatures to do so, then claimed that
[00:25:32] they forced arbitration agreements from
[00:25:34] the real accounts covered these fake
[00:25:36] accounts. That's not justice. That's
[00:25:38] insane. The American Association for
[00:25:41] Justice really summed it up best when
[00:25:43] they said, "Forced arbitration has never
[00:25:45] been about efficiency or justice. Its
[00:25:48] one true goal is, always has been, and
[00:25:50] always will be corporate immunity. And
[00:25:53] now it's time to get a little deeper
[00:25:56] into all the crazy things that Michael
[00:25:59] Browning Jr. has used arbitration to do.
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[00:27:53] our story about Michael Browning Jr.,
[00:27:55] his dream to be a big shot, and his
[00:27:57] willingness to do just about anything to
[00:27:59] get there. Because in order for you to
[00:28:02] really understand the insanity that is
[00:28:04] forced arbitration and why we need to do
[00:28:06] something about it, it's not enough to
[00:28:08] know that you have signed up for this
[00:28:09] madness, it's important to know what is
[00:28:12] done to regular Americans in these
[00:28:14] secret courts and what they could do to
[00:28:16] you. We left off last time with the
[00:28:19] story of Michael Browning Jr. founding
[00:28:21] his business by cannibalizing leap of
[00:28:23] faith adventures and forcing Grice into
[00:28:25] years of litigation that eventually
[00:28:27] bankrupted him. But at that point,
[00:28:29] Michael Browning Jr. and his lead
[00:28:31] council, Steven Polizola, were just
[00:28:33] getting warmed up. So today, we're going
[00:28:35] to do a speedrun of how Tiffany Ciance
[00:28:37] wound up giving that testimony that we
[00:28:40] watched on day one.
[00:28:42] You tried to depose me in labor. You
[00:28:45] tried to depose me while I was in bed
[00:28:47] bleeding.
[00:28:50] And I say we're going to speedrun it
[00:28:51] partly because there are so many evil
[00:28:53] things they are on record doing that we
[00:28:56] don't have time for all of it. But
[00:28:57] mostly because I want to get all the way
[00:28:59] to the part where they hired a felon
[00:29:01] with over 80 convictions to forge
[00:29:04] documents, intimidate Tiffany, and win a
[00:29:06] $2.3 million settlement from her without
[00:29:08] her even knowing she had a court date.
[00:29:10] And disclaimer, we are going to skip
[00:29:12] over a lot of crimes. A lot of lying on
[00:29:15] record under oath on the part of Polzola
[00:29:17] and Brownie Junior's lawyers. A lot of
[00:29:19] heinous stuff right now because a lot of
[00:29:22] it is almost unbelievable until you get
[00:29:24] a better sense of just how far these
[00:29:26] people are willing to go. And by the end
[00:29:28] of the story, you'll understand with
[00:29:30] documentation that arbitrators are in no
[00:29:33] way required to follow the law. That
[00:29:35] becomes even more problematic when you
[00:29:37] remember that 94% of the industry is
[00:29:39] ruled by just this single for-profit
[00:29:41] company, AAA. So, now we're going to
[00:29:44] rewind to the beginning of Tiffany's
[00:29:46] story. Michael Browning Jr. did what he
[00:29:48] did to Leap of Faith to transform Urban
[00:29:51] Air from a trampoline park into a
[00:29:53] worldclass adventure park. And if you
[00:29:55] haven't seen our episode about that yet,
[00:29:57] there's a link in the description. You
[00:29:58] can go check it out after this video.
[00:30:00] Now armed with his new private equity
[00:30:03] backers, Sidler Equity Partners, Michael
[00:30:05] Browning Jr. decided to build a
[00:30:07] platform. Since the private equity model
[00:30:09] works so well for hospitals, nursing
[00:30:11] homes, veterinary clinics, why not go
[00:30:14] after the next most vulnerable
[00:30:15] population,
[00:30:17] children? Why not buy up a family of
[00:30:20] franchises that offer education and
[00:30:22] enrichment to children and squeeze them
[00:30:24] all for all they're worth? What could go
[00:30:26] wrong? And seeing as co had just
[00:30:29] devastated small businesses all across
[00:30:31] the country, it was the perfect time to
[00:30:33] buy. And Michael Browning Jr. went on a
[00:30:36] spending spree. He acquired Premier
[00:30:38] Martial Arts, a martial arts studio that
[00:30:39] catered specifically to veterans buying
[00:30:41] into the franchise. Class 101 College
[00:30:44] Planning, XP League, Snapology, Water
[00:30:46] Wing Swim School, Silven Learning that
[00:30:48] had never fully recovered from a child
[00:30:50] porn scandal that was successfully kept
[00:30:52] out of the public eye. Yes, you heard
[00:30:54] that right. and of course the little
[00:30:57] gym. Now, we could write a whole episode
[00:31:01] about what happened at each of those
[00:31:02] other businesses, but today we're going
[00:31:04] to focus on the little gym because it is
[00:31:06] the little gym that will be his
[00:31:07] downfall. And that downfall is happening
[00:31:09] right now. And it's because of Tiffany
[00:31:12] Ciance. Tiffany had bought into the
[00:31:14] franchise in 2017 because she wanted to
[00:31:16] work where she could give back to her
[00:31:18] community and also spend more time with
[00:31:19] her kids. The Little Gym, though open to
[00:31:22] everyone, is specifically tailored to
[00:31:24] help special needs kids thrive through
[00:31:26] movement and music. And Tiffany loved
[00:31:29] it. Fast forward to CO and Tiffany
[00:31:31] suffered one of the longest
[00:31:32] governmentmandated shutdowns of anywhere
[00:31:34] in the United
[00:31:36] States. Fortunately, she had a
[00:31:38] supportive landlord who told her
[00:31:40] explicitly not to pay rent while she was
[00:31:42] closed down. And the little gym, who is
[00:31:44] not yet owned by Michael Browning, also
[00:31:46] told franchises not to pay their dues
[00:31:49] during the shutdown either. I mentioned
[00:31:51] that because it will come back later. In
[00:31:54] October of 2021, they are told they have
[00:31:56] some new people coming on to help advise
[00:31:58] them and they have their first group
[00:32:00] call with Michael Browning Jr. They're
[00:32:02] not told that he's buying the company.
[00:32:03] He's just presented as an adviser. And
[00:32:06] things get pretty weird pretty fast.
[00:32:10] and I'm committed to casting more vision
[00:32:12] and and working with your fearless
[00:32:14] leader on this, but this is the
[00:32:17] direction of the company and we're not
[00:32:20] changing our direction. And so I'm
[00:32:23] asking you to join us in this journey
[00:32:25] and also if this journey is not for you
[00:32:28] then I'm happy to have my team help you
[00:32:30] exit the system. But from this day
[00:32:33] forward, we need unity. And if we find
[00:32:36] that we have people either trying to
[00:32:38] create disunityity or are not supporting
[00:32:40] the vision and the mission, we will help
[00:32:43] you exit. Uh because we have so many
[00:32:46] amazing things to accomplish and such an
[00:32:48] amazing journey ahead that we're just
[00:32:51] not going to uh put up with some of the
[00:32:54] things that we have been putting up with
[00:32:56] lately. Those days are over.
[00:33:00] Oh man, Michael Browning Jr. was born
[00:33:03] for this. But anyways, when it is
[00:33:06] finally announced that Unleash Brands,
[00:33:08] Michael Browning Jr.'s Umbrella
[00:33:10] Corporation, has bought the little gym,
[00:33:12] the changes start rolling in fast. And
[00:33:15] at first, presented as harmless little
[00:33:17] changes, just standard operating
[00:33:19] procedure. There are several, but the
[00:33:22] two we're going to focus on are a new
[00:33:24] call center they will be all forced to
[00:33:26] use and pay for and a new agreement. An
[00:33:31] agreement is basically the contract that
[00:33:33] governs payments to Michael Browning Jr.
[00:33:35] It dictates when, how, and why he can
[00:33:38] take money from these small business
[00:33:39] owners. It's really important. And
[00:33:41] traditionally, they pay only 8% of the
[00:33:44] revenue in royalties. That's it. Having
[00:33:47] learned his lesson from what he did to
[00:33:48] Leap of Faith Adventures, though,
[00:33:50] Michael Browning Jr. knows to play it
[00:33:52] cool this time. What he doesn't know is
[00:33:54] that he's messing with the wrong mom.
[00:33:57] Tiffany's husband is a federal attorney,
[00:33:59] and Tiffany's pretty dang sharp, too.
[00:34:01] And they notice immediately that the new
[00:34:03] contract is a death sentence to their
[00:34:04] small business. It changes a lot of
[00:34:07] things, like this little change that
[00:34:09] they hope no one would really notice.
[00:34:11] The simple way to put it is whereas they
[00:34:13] used to pay only corporate royalties of
[00:34:15] up to 8% of the revenue, this new
[00:34:18] contract would allow Michael Browning
[00:34:20] Jr. to add any fees he dreamed up and
[00:34:22] the contract would become subject to
[00:34:24] change. Plus, as you can see near the
[00:34:27] bottom, if you try to get out of the
[00:34:29] contract in the future, they'll kick you
[00:34:30] out and take your gym. All sounds a lot
[00:34:33] like what happened with Gar Price and
[00:34:34] Leap of Faith's agreement with Urban
[00:34:36] Air. This was made doubly sketchy by,
[00:34:39] among other bad ideas, the call center
[00:34:41] that Michael Browning Jr. wanted them
[00:34:43] all to sign up for and pay to build and
[00:34:45] to staff. Because, you see, if you're a
[00:34:47] parent and you signed your special needs
[00:34:50] toddler up for toddler gymnastics, you
[00:34:52] would probably have to call that gym
[00:34:53] from time to time with questions about,
[00:34:56] I don't know, the schedule, the
[00:34:57] curriculum, the incident involving your
[00:35:00] child yesterday, all kinds of stuff. It
[00:35:02] should seem obvious that if an underpaid
[00:35:04] teenager in a call center four states
[00:35:07] away picked up the phone when you
[00:35:09] called, that would be problematic to say
[00:35:11] the least. But despite all the
[00:35:13] franchises loud protests, Michael
[00:35:15] Browning Jr. insisted on this call
[00:35:17] center. And quickly, the warm suggestion
[00:35:20] of the call center turned into what
[00:35:22] sounded an awful lot more like threats
[00:35:24] and coercions.
[00:35:26] Strangely, the contract for the call
[00:35:28] center contained a hidden clause that
[00:35:30] said it superseded their franchise
[00:35:32] agreement. So now both the new agreement
[00:35:36] and this GLT agreement are both subject
[00:35:39] to change and yet somehow they will also
[00:35:43] supersede your franchise agreement which
[00:35:45] is the basis of your entire contract
[00:35:48] with the parent company. That's an
[00:35:49] agreement that you negotiate for months
[00:35:51] with your lawyers present. These are
[00:35:54] documents that these franchises were
[00:35:56] being pressured to sign on the spot on
[00:35:58] Zoom calls under threat and coercion. So
[00:36:00] Tiffany immediately knew that this was
[00:36:02] wrong and after the first four
[00:36:04] franchises had been coerced into signing
[00:36:06] it under duress, she organized all of
[00:36:08] the franchises to stand up to Michael
[00:36:10] Browning and refused to sign it. And she
[00:36:12] got the first four signatures vacated,
[00:36:14] i.e. cancelled, because they had been
[00:36:16] signed under duress. This document
[00:36:18] became the battle line. And then,
[00:36:20] strangely, all the little gym owners
[00:36:23] started receiving a ton of calls at odd
[00:36:25] hours over spring break from Unleashed
[00:36:27] Brance. The calls seemed random and
[00:36:30] tended to be during times when they were
[00:36:32] closed. And when asked, the caller said
[00:36:34] they were just testing the phone lines.
[00:36:37] Tiffany smelled what was really going
[00:36:39] on, though, and she called it out in
[00:36:40] this phone call. Happy hands. Thank you
[00:36:42] for calling a little gem. How may I
[00:36:44] assist you? Hello, this is Hannah with
[00:36:46] Unleash Brands. I'm just calling to test
[00:36:48] the phone lines. Hope you have a
[00:36:49] wonderful day. Hannah. Hannah, please go
[00:36:51] hang out. Sure. You're calling over and
[00:36:54] over again to test my phone lines, but
[00:36:56] I've never had a problem with my phone
[00:36:57] ever. Why are you really calling? Are
[00:36:59] you testing us or are you testing phone
[00:37:00] lines?
[00:37:02] Um, with that, I am literally just given
[00:37:07] this as a project. I don't
[00:37:10] know. I'm just But why would you call
[00:37:12] over? I mean, first of all, we're
[00:37:14] supposed to be closed right now. We're
[00:37:15] not even supposed to be open. Why would
[00:37:16] you call after working hours?
[00:37:19] I wish like are you at least checking
[00:37:21] people's hours when you're calling to
[00:37:22] test if we're answering the phones
[00:37:25] because we're on spring break. We're not
[00:37:26] even open this week. I just happen to be
[00:37:28] here working. My kids are here playing.
[00:37:31] But most gyms are closed this week for
[00:37:33] spring break. We all follow school
[00:37:35] district schedules.
[00:37:37] Okay. So, like I just I'm hoping you
[00:37:39] guys are at least looking to see your
[00:37:40] calling when we're actually supposed to
[00:37:41] be here.
[00:37:43] Okay. Because I'm sure this is all doing
[00:37:45] a great thing for them. I'm sure they're
[00:37:47] trying to stack the deck so they can
[00:37:48] force us to take the call center, but
[00:37:50] none of us want it. We like talking to
[00:37:52] our
[00:37:53] customers. Like I this sucks. It sucks.
[00:37:56] What you guys are doing still shady. It
[00:37:58] sucks. And I know that's not your fault.
[00:37:59] It's got nothing to do with you, I'm
[00:38:01] sure. But it's creating so much
[00:38:03] hostility in the ownership community.
[00:38:06] You'll notice in this case that there is
[00:38:09] so much evidence that we have attained
[00:38:11] because Tiffany Siance collected so much
[00:38:14] evidence. And that's because she
[00:38:15] expected that she might have to go to
[00:38:17] court over this. But I just want you to
[00:38:19] remember throughout all of this
[00:38:20] presentation that almost all of this
[00:38:22] evidence was never admitted because she
[00:38:24] wasn't in court. She was in secret
[00:38:26] arbitration where the arbitrator can
[00:38:28] decide if he wants to hear your evidence
[00:38:30] or not. So just keep that in mind. But
[00:38:33] anyways, seeing what Michael Browning
[00:38:35] Jr. was up to, Tiffany organized a
[00:38:37] franchisee association, like a union, so
[00:38:40] they could all bargain together with
[00:38:42] Unleash Brands. And at this point, they
[00:38:44] were naively thinking that they could
[00:38:45] negotiate a compromise and everything
[00:38:47] could turn out all right. But in the
[00:38:49] meantime, those who had signed the new
[00:38:51] AC contract got a surprise. Suddenly, in
[00:38:55] November of 2021, they added tech fees
[00:38:58] to be paid to Unleash Brands. Then in
[00:39:00] March of 2022, it was royalty fees and
[00:39:03] ad fees as well. May it became royalty
[00:39:06] fees, marketing fees, tech fees, and oh
[00:39:09] yeah, maybe also a conference fees and
[00:39:11] some unspecified one-time charges. No
[00:39:14] big deal. This is the new private equity
[00:39:17] model. You make money off of exploiting
[00:39:19] your franchisee small business owners,
[00:39:21] not off of helping them run successful
[00:39:23] businesses. Meanwhile, the franchises
[00:39:26] who had been tricked into signing the
[00:39:27] call center agreement were hit with a
[00:39:29] bill to build the thing and pay to staff
[00:39:31] it themselves. The franchises started to
[00:39:34] get the picture. And as Tiffany started
[00:39:36] organizing them and hiring a lawyer to
[00:39:38] bargain against Unleash Brands, she was
[00:39:40] fired. In order to fire her, they had to
[00:39:42] fabricate complex reasons that had to do
[00:39:45] with payment defaults during co because
[00:39:47] she had near 100% customer ratings by
[00:39:50] basically all metrics. But seeing as her
[00:39:53] husband is a patent and trademark
[00:39:54] attorney, as soon as they fired her, she
[00:39:57] knew to take down all of her Little Gym
[00:39:59] branding immediately. So, they couldn't
[00:40:01] get her for trademark violations or
[00:40:03] anything else. And she attempted to file
[00:40:05] an injunction against Unleash Brands,
[00:40:07] but she was double crossed by her lawyer
[00:40:09] in a way that would need its own whole
[00:40:10] episode. And we'll probably do that
[00:40:12] episode at some point later. But Norman
[00:40:15] Leon, one of Unleash's attorneys, jumped
[00:40:18] in and said, "Wait, wait, wait, wait.
[00:40:19] Don't take your trademark branding down
[00:40:21] yet. Let's mediate and resolve this. No
[00:40:24] need to startle your customers. Surely,
[00:40:26] we can come to a resolution here. Worth
[00:40:29] noting that at this time, Tiffany had a
[00:40:32] broken ankle and foot and was in a boot
[00:40:34] with crutches. She had broken her foot,
[00:40:36] saving an autistic kid from falling off
[00:40:38] a balance beam. That is a true story. So
[00:40:41] anyways, Tiffany put back up her
[00:40:43] branding and then Norman Leon as soon as
[00:40:46] she did sent private investigators
[00:40:48] undercover to her gym to take photos of
[00:40:51] it with little gym branding up later to
[00:40:53] be used in court to claim that she'd
[00:40:54] violated their trademarks. You can see
[00:40:56] here, quote, "But despite this
[00:40:58] affirmation, secret shopper visits on
[00:41:01] June 23rd, June 24th, and June 27th
[00:41:03] confirmed that defendants continued to
[00:41:05] operate da da da da da." And there are
[00:41:08] some photos that those private
[00:41:09] investigators took. In July of 2022,
[00:41:12] Unleash filed for a permanent injunction
[00:41:14] against Tiffany in open court. They lost
[00:41:18] every single motion in this case over
[00:41:20] the course of months. Then right before
[00:41:23] the final ruling, which Unleash Brands
[00:41:25] was going to lose, they moved to dismiss
[00:41:28] the case that they had brought. Tiffany
[00:41:31] knew what that meant. It meant they were
[00:41:33] going to then take it into arbitration
[00:41:35] where they could shop for a friendly
[00:41:36] arbitrator that would rule in their
[00:41:38] favor. And she objected to dismissing
[00:41:40] it. Michael Browning Jr. and his lawyers
[00:41:42] had had the benefit of a long court
[00:41:44] cases worth of discovery, which is way
[00:41:47] more robust in open court than it is in
[00:41:49] arbitration. They had bled of
[00:41:51] approximately $80,000 and they
[00:41:53] successfully got the case that they had
[00:41:55] brought and were losing dismissed. All
[00:41:58] that money that Tiffany had spent went
[00:42:00] down the drain for nothing. And then
[00:42:02] what did they do? They took it to
[00:42:04] arbitration where the arbitrator
[00:42:06] admitted all their evidence and largely
[00:42:08] didn't even allow Tiffany to bring her
[00:42:09] evidence that they were lying. Yes, you
[00:42:11] are hearing that right. Many, many times
[00:42:14] throughout her arbitrations, unleashed
[00:42:16] lawyers would lie on the stand and
[00:42:18] Tiffany would have clear documentation
[00:42:20] in her hands that would clearly show
[00:42:22] that they are lying and the arbitrator
[00:42:24] would not permit her to show that
[00:42:25] evidence that was already there in the
[00:42:28] courtroom in her hands. Some of that
[00:42:30] evidence is what we are referring to has
[00:42:32] been shown in this video, but so much
[00:42:34] more of the details we've had to skip
[00:42:36] over. We already showed you how much
[00:42:38] Tiffany was paying for her arbitrator
[00:42:40] per hour for the privilege of not having
[00:42:42] her constitutional right to a fair
[00:42:44] trial. When they brought it to
[00:42:45] arbitration, they added a litany of new
[00:42:47] charges against Tiffany and they started
[00:42:49] the monetary draining process all over
[00:42:52] again. This has become something of a
[00:42:53] strategy for Unleash Brands. They did
[00:42:56] the same thing to the family of a
[00:42:57] toddler who was scalped in an accident
[00:42:59] at one of their parks. They litigated in
[00:43:02] open court for 465 days before trying to
[00:43:05] dismiss the case and flush all that
[00:43:08] money down the drain in order to open a
[00:43:10] case in arbitration against them.
[00:43:11] However, fortunately, that boy's family
[00:43:14] appealed it up to the superior court,
[00:43:16] which eventually held that the case had
[00:43:18] to stay in open court. Anyways,
[00:43:21] Tiffany's arbitration lasted over a
[00:43:23] year. It cost her anywhere from $500 to
[00:43:26] $600,000. They brought 11 claims against
[00:43:28] her. Most were ultimately dismissed.
[00:43:30] Tiffany won on defamation that unleashed
[00:43:33] had defamed her because they claimed she
[00:43:34] was calling her customers cwords and
[00:43:37] b-words to their faces. This one's a
[00:43:39] crazy rabbit hole. Real quick, the
[00:43:41] evidence they produced was a photo taken
[00:43:43] by one of Tiffany's former employees of
[00:43:46] an online comment which they alleged
[00:43:48] showed Tiffany saying these things to
[00:43:51] her customers. Apparently, Tiffany had
[00:43:54] left her Facebook open at the gym on a
[00:43:56] day when no one else was in the building
[00:43:58] and this employee just happened to see
[00:43:59] it. Forget the fact that Tiffany had
[00:44:02] been paying that girl's phone bills
[00:44:04] since co out of the goodness of her
[00:44:05] heart and had her whole iCloud backed up
[00:44:08] to Tiffany's phones, showing that she
[00:44:10] was off at college that week taking
[00:44:12] photos with her friends. or the fact
[00:44:15] that she had the work schedule of the
[00:44:17] girl showing that she was not scheduled
[00:44:18] that week, or the photo she had of
[00:44:21] herself in the gym that day playing with
[00:44:23] kids, or the text messages from that
[00:44:26] employee saying she had finals that week
[00:44:27] and needed the whole week off. Long
[00:44:30] story short, it was a doctorred photo of
[00:44:32] a madeup message thread or comment, and
[00:44:36] the former employee seemed to get a new
[00:44:38] car and cash infusion into her life
[00:44:40] right after she testified. Who knows
[00:44:42] where it came from, but that's the sort
[00:44:45] of conduct that permeated the case.
[00:44:47] Fortunately, the arbitrator had no
[00:44:49] choice but to rule in Tiffany's favor on
[00:44:51] that defamation. Unleash Brands won on
[00:44:54] the breach of contract. They claimed
[00:44:56] that Tiffany had breached her contract
[00:44:58] years ago when she hadn't paid royalties
[00:44:59] way back during co despite the fact that
[00:45:02] she had been told at the time not to.
[00:45:04] When Michael Browning had bought the
[00:45:05] company, they had tried to coers her
[00:45:07] into signing this new AC contract by
[00:45:09] holding these back fees over her head
[00:45:11] and saying they would offer her a
[00:45:13] payment plan only if she signed it.
[00:45:15] Instead, she took out a huge loan on her
[00:45:18] house and paid them all down at once.
[00:45:20] You can see in the bottom right corner
[00:45:21] the total amount paid is
[00:45:24] $30,1605. But somehow the arbitrators
[00:45:27] still ruled nearly a year after she had
[00:45:29] paid them and Unleash Brands had
[00:45:31] accepted that payment that this was a
[00:45:32] breach of contract and grounds to fire
[00:45:34] her over. Even though at the time many
[00:45:37] other franchises were still paying those
[00:45:39] same fees off. Tiffany was the only
[00:45:41] franchisee ever punished for not paying
[00:45:43] royalties during co when they had all
[00:45:45] been told not to. And in order to win
[00:45:48] legal fees from Tiffany, the rules
[00:45:50] stated that Unleashed had to win one
[00:45:52] more count than her. So, they needed
[00:45:55] another win and the arbitrator
[00:45:58] miraculously ruled in favor of Unleash
[00:46:00] Brands over trade dress, meaning that
[00:46:02] Tiffany's new gym looked too much like a
[00:46:05] little gym. But there's some important
[00:46:06] context here briefly. Tiffany's husband
[00:46:10] specializes in patent and trademark. The
[00:46:12] law is very specific. You have to file
[00:46:15] specifically for trade dress protection
[00:46:18] if you want to be able to bring this
[00:46:19] claim against someone. And the little
[00:46:21] gym has never filed for trade dress
[00:46:23] protection. Furthermore, it's extremely
[00:46:26] difficult to get trade dress protection
[00:46:28] because it's designed to protect very
[00:46:31] specific like packaging trademarks or
[00:46:34] the entire branding of a business that
[00:46:36] sells a service. It it's very technical
[00:46:38] and very specific and you have to have
[00:46:40] filed for it, which they never had. And
[00:46:42] again, I remind you that arbitrators are
[00:46:45] not required to follow the law. Ruling
[00:46:48] for unleash brands in trade dress
[00:46:49] violation that they didn't have
[00:46:50] protection for would be like Microsoft
[00:46:53] suing you for using an Android phone.
[00:46:55] It's nonsensical. There's not even a
[00:46:57] frame of reference. And it sounds
[00:46:58] impossible, but Unleash Brands was just
[00:47:02] getting warmed up because during the
[00:47:04] arbitration that lasted over a year,
[00:47:06] Tiffany started talking to the press. An
[00:47:09] article came out in the Washingtonian,
[00:47:10] the Franchise Times, and the New York
[00:47:12] Times ran a Sunday cover story on her.
[00:47:15] And oh boy, did that make Michael
[00:47:17] Browning Jr. big mad. That's where we
[00:47:20] wound up with this whole email chain
[00:47:23] where unleash lawyers coerced Tiffany
[00:47:25] into having an abortion under threat of
[00:47:26] lawfare. And we won't go into all of it,
[00:47:29] but today, let's just zoom in on one or
[00:47:31] two emails from Laura Sixkiller, Michael
[00:47:34] Browning Jr.'s lawyer, and see what she
[00:47:36] had to say.
[00:47:37] quote, "We respectfully ask that we see
[00:47:40] all available dates for the procedures,
[00:47:43] abortions, so that we can be assured
[00:47:46] that they have selected the earliest
[00:47:48] date feasible. This procedure has been
[00:47:50] being discussed with Mrs. Yiance since
[00:47:52] January 5th, 25 days ago. If it can be
[00:47:55] scheduled this week, it should be. Given
[00:47:57] she had her deposition scheduled, she
[00:47:59] should have a clear
[00:48:02] calendar." I'm not going to read the
[00:48:04] whole text up top of this email. You can
[00:48:06] if you want, but I want to draw your
[00:48:08] attention to the note in red at the
[00:48:10] bottom. That's not in the original
[00:48:11] email. It's a note added from Tiffany
[00:48:13] onto this email to give some context
[00:48:15] here. So, in Tiffany's words, quote,
[00:48:18] Laura Sixkiller stated that if I failed
[00:48:21] to continue producing by end of day or
[00:48:23] if I failed to schedule the abortion
[00:48:24] procedure by end of day, she would file
[00:48:26] a sanctions motion. These motions cost
[00:48:29] more than $10,000 to defend, and a loss
[00:48:32] on one can result in tens of thousands
[00:48:34] in legal penalties. We were out of money
[00:48:36] and we had stated so because we I had
[00:48:38] been out of work all month. Laura
[00:48:40] Sixkiller, Michael Browning's attorney,
[00:48:42] repeatedly asked Tiffany to produce
[00:48:44] financial documents that she knew only
[00:48:46] Tiffany could acquire while she was
[00:48:48] losing her baby. This forced Tiffany to
[00:48:50] get up out of bed while bleeding and
[00:48:52] drive to the bank, which she did. This
[00:48:54] is how we wind up with footage from
[00:48:56] Tiffany's deposition weeks after an
[00:48:58] abortion she didn't want in which her
[00:49:00] body reacted badly and she suffered a
[00:49:02] rare complication which caused her body
[00:49:04] to stay in labor for weeks after the
[00:49:06] procedure. She was still in labor and
[00:49:09] having contractions while on the stand
[00:49:11] and testifying in this clip. You thought
[00:49:14] that me bleeding baseball sized
[00:49:17] baseball-sized blood clots and having
[00:49:19] contractions 2 minutes apart wouldn't be
[00:49:22] too stressful for me in that state. And
[00:49:24] you thought I should be deposed for 18
[00:49:26] hours.
[00:49:28] And that pretty much brings us up to
[00:49:31] where they hired a felon who is
[00:49:32] currently out on parole and awall to
[00:49:35] forge documents or at least to allegedly
[00:49:39] forge documents. Although we are
[00:49:42] skipping the part where Michael Browning
[00:49:43] Jr. tried to send Tiffany and her
[00:49:45] husband both to prison because she was
[00:49:47] volunteering to teach kids music classes
[00:49:49] during all this and he had a non-compete
[00:49:52] agreement saying she wasn't allowed to
[00:49:53] work in toddler gyms for 2 years. Yes,
[00:49:56] Michael Browning Jr. wanted to send a
[00:49:58] mom and dad with young children both to
[00:50:01] prison for the crime of volunteering to
[00:50:03] teach kids music classes. And yes, I
[00:50:05] said her husband too because as they
[00:50:08] argued, he failed to control his wife
[00:50:12] and so he was also guilty. This charge
[00:50:14] was obviously an empty threat. A judge
[00:50:16] would have to be as brain dead and evil
[00:50:18] as Michael Browning Jr. to grant such a
[00:50:20] charge. But they tried. But anyways, at
[00:50:23] the end when the arbitration was
[00:50:25] finished, there is a short waiting
[00:50:27] period before it's affirmed in court.
[00:50:29] and it becomes a mandate by law and the
[00:50:31] parties of the arbitration have to abide
[00:50:33] by that ruling after that. Michael
[00:50:35] Browning Jr. didn't want any chance of
[00:50:38] Tiffany appealing or challenging the
[00:50:40] ruling. So, just by coincidence, they
[00:50:44] happened to hire the only process server
[00:50:46] in the state with over 80 prior
[00:50:49] convictions, the vast majority of which
[00:50:51] were for fraud and forging documents.
[00:50:54] I'm not kidding. This is his wrap sheet.
[00:50:57] Oh, yeah. He also had one prior for
[00:51:00] animal abuse, a few for evading police
[00:51:02] custody, lying to police, using forgery
[00:51:04] and furtherance of other crimes. While
[00:51:06] we were digging around to film this
[00:51:08] episode, we even found a video on
[00:51:10] YouTube about Joe Horton that was just
[00:51:13] too funny. Check this out. Frank McGrath
[00:51:16] has spent more than a decade building
[00:51:18] his business. His Papa Lock franchise
[00:51:20] has won awards for customer service. So
[00:51:23] to see someone messing with his
[00:51:24] reputation is very tough to take. See,
[00:51:27] after everything we've built here over
[00:51:28] the years, and uh to have someone just
[00:51:30] discredit the name is just atrocious.
[00:51:33] But that someone is no stranger. Mr.
[00:51:35] Horton, haven't you learned your lesson?
[00:51:36] You've already been to court for this.
[00:51:38] It's Joe Horton, a Pasadena locksmith
[00:51:40] we've been monitoring for months. The
[00:51:42] attorney general knows him well,
[00:51:44] charging him with overcharging
[00:51:46] customers. But Frank knows Joe, too. He
[00:51:48] says he trained Horton on how to be a
[00:51:50] locksmith. It'd be nice to say that we
[00:51:52] never hired him and never met him, but
[00:51:54] uh unfortunately that's not the
[00:51:55] circumstance. McGrath says Horton worked
[00:51:57] for him for two years between 2004 and
[00:52:00] 2006. He eventually quit after Frank
[00:52:03] says he called Joe out for jacking up
[00:52:05] prices against policy. Horton moved out
[00:52:07] of state and went off their radar for a
[00:52:09] couple of years. But when he returned
[00:52:11] and opened his own locksmith business,
[00:52:13] the McGraths were shocked when
[00:52:15] complaints started rolling into their
[00:52:17] office. I started getting calls on this.
[00:52:19] They got calls because Horton is now
[00:52:21] tied to McGrath's business through the
[00:52:23] internet. If you Google Pasadena and
[00:52:25] Locksmith, Papa Lock comes up, but it's
[00:52:28] Horton's phone number.
[00:52:31] Bro literally stole the identity of a
[00:52:33] locksmithing company and then used it to
[00:52:35] defraud a bunch of people. Wow.
[00:52:40] Anyways, here are three examples of
[00:52:42] forged documents certifying that he had
[00:52:44] served documents to Tiffany Ciance and
[00:52:47] her husband when he hadn't. In some
[00:52:49] cases where he would later describe
[00:52:51] talking to her on her front porch when
[00:52:53] she was clocked in at work at the time.
[00:52:55] And here are letters mailed to the
[00:52:57] incorrect address so that just by
[00:53:00] chance, Tiffany would not know she
[00:53:02] needed to appear in court to defend
[00:53:03] herself at the most critical part in the
[00:53:05] trial when it is ruled on in court. It's
[00:53:08] just a coincidence that this is the guy
[00:53:10] that they hired for this part of the
[00:53:12] story when their law firm DLA Piper has
[00:53:15] their own process server in house. Let
[00:53:18] me say that again. They have their own
[00:53:20] guy that they normally pay to go serve
[00:53:22] people documents, but then for these
[00:53:25] ones, just those ones, they decide to go
[00:53:29] hire this
[00:53:30] dude.
[00:53:32] Right? So, to summarize how insane this
[00:53:34] is, suddenly, despite having been
[00:53:37] serving Tiffany at her real address all
[00:53:40] the way up till now, they just
[00:53:42] accidentally mailed all the notices of
[00:53:44] this part of this hearing to the wrong
[00:53:46] address.
[00:53:48] Whoopsies. Meaning that Tiffany never
[00:53:51] received notice that they were about to
[00:53:53] rule on her case in court. She never
[00:53:55] received a summon to court, but a whole
[00:53:57] bunch of forged documents made it to
[00:53:59] court, making it appear as though she
[00:54:01] had been served and received notice and
[00:54:03] just chosen not to show. It's a miracle
[00:54:06] that Tiffany ever even figured out what
[00:54:08] they had done and found out who this guy
[00:54:10] is and found his wrap sheet and was
[00:54:12] eventually able to appeal the ruling and
[00:54:13] keep fighting. They did this to one of
[00:54:15] the other moms who was a little gym
[00:54:17] owner who they are litigating against
[00:54:18] right now also because she stood up for
[00:54:21] Tiffany and the franchises. This is the
[00:54:23] shipping label for the same types of
[00:54:25] documents at the end of that woman's
[00:54:27] arbitration, just like in Tiffany's. And
[00:54:29] that address is not her address. It's a
[00:54:33] feature, not a bug. They do it at this
[00:54:36] specific point in the proceedings
[00:54:38] because this isn't just any old hearing.
[00:54:40] This is where the arbitration becomes
[00:54:42] law. And Tiffany or this other woman,
[00:54:44] Patricia, are supposed to argue what the
[00:54:47] damages will be. In Tiffany's case,
[00:54:49] because she didn't show up to defend
[00:54:50] herself because she didn't know she
[00:54:52] needed to, she wound up having to pay
[00:54:54] all of Unleash Brand's legal fees to
[00:54:57] date. That totaled out to about $2.3
[00:55:00] million. And it's not like Unleashed
[00:55:03] couldn't afford their legal fees. They
[00:55:05] were the ones that drew it out so long
[00:55:06] and made it all so expensive. They were
[00:55:08] the ones who brought the case in the
[00:55:09] first place. No, the point was to take
[00:55:13] everything that Tiffany owned, and they
[00:55:15] did. Because Tiffany didn't find out
[00:55:16] what had happened until way later, and
[00:55:18] she didn't uncover who this serial felon
[00:55:20] was until later. And in the meantime,
[00:55:23] Michael Browning Jr. got his ruling,
[00:55:25] seized Tiffany's bank accounts, and put
[00:55:27] a lean on her house, thinking that he'd
[00:55:29] finally won. But Michael Browning Jr.
[00:55:32] messed with the wrong mom because
[00:55:34] Tiffany's still fighting to this day.
[00:55:36] Michael Browning Jr. and his lawyers
[00:55:38] just filed a new case against her days
[00:55:40] after our first episode came out, which
[00:55:43] is awfully coincidental timing. if you
[00:55:45] ask me. So, Michael, since I know you're
[00:55:49] watching, and seeing as you don't seem
[00:55:51] to understand how this works, let me
[00:55:53] explain it to you. You're digging your
[00:55:55] hole deeper. You don't seem to grasp who
[00:55:59] Tiffany is. I've had the privilege of
[00:56:01] getting to know her over the last year
[00:56:03] as I've been working on this story. And
[00:56:05] if Tiffany is one thing, she's a
[00:56:07] fighter. She's the fiercest mom you're
[00:56:10] ever going to meet. And that is a force
[00:56:11] that no amount of money, no amount of
[00:56:13] lawfare, no amount of persecution is
[00:56:16] ever going to defeat. And you had your
[00:56:18] day in your secret court system where
[00:56:20] the deck was stacked in your favor and
[00:56:22] you could get away with just about
[00:56:24] anything you could dream up. But now
[00:56:26] we're in a different court, the court of
[00:56:28] public opinion. And while your secret
[00:56:31] arbitration courts may have been okay
[00:56:32] with what you've done, I thought we'd
[00:56:34] share your paper trail with your
[00:56:36] customers, with your franchises, and
[00:56:38] perhaps most importantly with your
[00:56:40] private equity buddies and the
[00:56:42] International Franchise Association.
[00:56:44] Something tells me they won't be so
[00:56:46] thrilled about the unwanted spotlight
[00:56:48] that you're shining on the whole scheme.
[00:56:51] I'm sure that plenty of you folks at the
[00:56:53] IFA are watching, too. And don't worry,
[00:56:56] we'll probably wind up doing an episode
[00:56:57] all about you two soon enough because oh
[00:57:00] boy, do we have receipts. But
[00:57:03] ultimately, the most horrible part of
[00:57:06] this whole story is that this is just
[00:57:08] Tiffany's story. And she's far from the
[00:57:10] only one. Over a million disputes are
[00:57:13] settled in arbitration per year in
[00:57:15] America. And you'd better believe that
[00:57:17] other people are getting similar
[00:57:18] treatment. You might get the same
[00:57:20] treatment yourself someday, too. if you
[00:57:22] have an accident at a birthday party or
[00:57:24] get in the wrong Uber or put your
[00:57:26] parents in the wrong nursing home or
[00:57:28] rent from the wrong property manager
[00:57:30] because America is already slipping
[00:57:32] away. Our rights are already slipping
[00:57:35] away. Our justice system is already
[00:57:37] being replaced by secret courts and most
[00:57:40] of us are too distracted by our Twitter
[00:57:42] and Instagram feeds to even notice. You
[00:57:45] guys have been sharing some wild stories
[00:57:48] in the comments, and we're about to get
[00:57:49] to that right after I tell you about
[00:57:51] American Financing. We're all feeling
[00:57:54] it. Inflation is eating away at
[00:57:55] everything. Gas, groceries, home
[00:57:58] repairs. And if you're a homeowner,
[00:57:59] you've probably thought, should I call
[00:58:01] American Financing to refinance and pay
[00:58:03] off this credit card debt? Then you
[00:58:05] second guess yourself because of that
[00:58:06] low mortgage rate you currently have.
[00:58:08] Listen, that low rate, it's not saving
[00:58:11] you if you're drowning in credit card
[00:58:12] interest at 25% or more. That's the
[00:58:14] math. no one wants to face, but it's
[00:58:16] costing you thousands. Here's the truth.
[00:58:18] If you're only making minimum payments,
[00:58:20] that debt will follow you for years.
[00:58:22] That's why people are calling American
[00:58:24] Financing, because they're saving
[00:58:25] customers an average of $800 a month by
[00:58:27] using their equity to finally break free
[00:58:29] from credit card debt. You owe it to
[00:58:31] your family to see what's possible. No
[00:58:33] upfront fees, no pressure. It costs you
[00:58:35] nothing to find out what you could save
[00:58:37] every month. And if you start today, you
[00:58:39] may be able to delay two mortgage
[00:58:40] payments. Call American Financing today.
[00:58:44] 8007951210. That's
[00:58:46] 8007951210 or visit
[00:58:49] americanfinancing.net/owens. And now
[00:58:51] let's read some of your comments from
[00:58:52] our previous episodes because they are
[00:58:55] awesome. Zeppelin Pots says, "Man, it's
[00:58:58] been years since I seen real
[00:58:59] investigative journalism." Great job,
[00:59:01] Porn Stash. Thanks,
[00:59:03] bro. The True Spiracy says, "Did I care
[00:59:06] about the Baldonian Blake saga prior to
[00:59:08] Candice?" No. Do I care now? Absolutely.
[00:59:12] We stand with cousin Baldoni. Did I care
[00:59:15] about what Leap of Faith versus Urban
[00:59:16] Air was doing in their little spoiled
[00:59:18] brat prior to Ian? No. Do I care now?
[00:59:22] Absolutely. We are coming for you, Jr.
[00:59:25] Love the vibe. That's exactly how I
[00:59:27] feel. Jackie Wheeler says, "I noticed
[00:59:29] Urban Air has their comments on social
[00:59:31] media turned off. That means they fear
[00:59:33] the public backlash. You're making a
[00:59:35] difference." Yeah, if you go and scroll
[00:59:36] their public social media feeds, you'll
[00:59:39] notice some pretty funny things about
[00:59:41] how many comments apparently exist, how
[00:59:43] many comments actually exist, and which
[00:59:45] ones have made it through the blocks.
[00:59:48] That's all I'll say. Juliana Dryden
[00:59:51] says, "My husband and I work for Urban
[00:59:53] Air on and off for five plus years.
[00:59:55] Wouldn't recommend any parent risk their
[00:59:57] child's safety there. Can't wait to see
[00:59:58] this episode." Yeah, we've gotten a lot
[01:00:01] of testimonials about Urban Air in the
[01:00:03] comments. You can scroll them for
[01:00:05] yourself. I think we have one or two
[01:00:06] more coming up
[01:00:07] here. Income Serge says, "I worked in
[01:00:11] the industry FEC for 5 years and
[01:00:13] periphery and peripherally sold to
[01:00:15] Michael Browning Jr. He was known among
[01:00:18] vendors as an absolute a-hole, a
[01:00:20] nightmare client and was to be avoided
[01:00:22] at all costs. One of Urban Airirs,
[01:00:24] Unleash Brands' franchises, contacted my
[01:00:27] company to buy an attraction, and
[01:00:28] Michael sent our company a stern a stern
[01:00:31] cease and desist letter, even though we
[01:00:33] simply replied to the franchisees
[01:00:35] inquiry. This guy was a piece of work
[01:00:37] and walked around trade shows like he
[01:00:39] was God's gift to the industry. I hope
[01:00:41] he gets what he deserves. That's crazy,
[01:00:43] dude. Thanks for sharing your
[01:00:45] experience. One shower thought said, "I
[01:00:48] work in patent law. This is all so
[01:00:50] illegal. He could win big time if he
[01:00:52] finds a patent attorney willing to do
[01:00:53] pro bono. Most large firms have a quota.
[01:00:55] They try to reach for pro bono. Hey,
[01:00:57] that's about uh episodes from last time
[01:00:59] when we were talking about what he did
[01:01:00] to Leap of Faith Adventures. I'd be very
[01:01:03] curious for any attorneys out there to
[01:01:04] comment on this episode about what you
[01:01:06] just saw. Just saying. Jennifer Slatten
[01:01:10] says they are doing this with hospitals.
[01:01:12] Private equity buys a hospital, makes
[01:01:13] them sell their land and the hospital,
[01:01:15] and then they lease it back at
[01:01:17] exorbitant rental rates and bankrupt the
[01:01:18] hospital. Yeah, funny that. We just
[01:01:21] talked about hospitals. Jennifer is on
[01:01:23] top of
[01:01:24] it. Delina Young says, "My son used to
[01:01:27] work for Urban Air in Florida. He was a
[01:01:29] manager and said, "This business is so
[01:01:30] dang unsafe and finally had to quit
[01:01:33] because of the amount of children who
[01:01:34] got hurt daily and the place never fixed
[01:01:36] or replaced damaged, unsafe equipment."
[01:01:38] He said it was horrible and will not
[01:01:39] allow his child to go to one. Yeah,
[01:01:42] dang. Straight. That's the thing about
[01:01:43] these crazy adventure parks is that they
[01:01:45] have all these crazy rides and they're
[01:01:48] designed to be like dangerous crazy
[01:01:50] experiences and if they're not staffed
[01:01:52] correctly or built correctly or
[01:01:54] maintained correctly, you're like
[01:01:56] literally sending your child into a
[01:01:58] giant meat grinder.
[01:02:01] Allegedly, the true spiracy says, "Sigh
[01:02:04] remove shrimp from cart. Did I ever care
[01:02:07] where my food came from?" No. Will I now
[01:02:09] make conscious decisions when shopping
[01:02:11] for anything? Absolutely. Thank you,
[01:02:13] Ian, for shedding light on these
[01:02:14] horrendous topics, giving the invisible
[01:02:16] ones a voice. The shrimp spiracy was
[01:02:19] crazy. I had no idea what I was walking
[01:02:21] into when we started that episode. And
[01:02:23] by the end, the shrimp slavery
[01:02:26] conspiracy is like one of my all-time
[01:02:28] favorite most evil conspiracies on the
[01:02:31] planet. Definitely check that episode
[01:02:32] out if you haven't already seen
[01:02:34] it. Influence fashion says, "I am
[01:02:37] Burmese. Slavery in Thailand is real.
[01:02:40] Burmese people are suffering most
[01:02:41] because of their immigration status in
[01:02:43] Thailand and difficult to get help.
[01:02:44] Thank you for shedding light for the
[01:02:46] cruelty of fishing industry in Thailand.
[01:02:48] Thank you for your comment. It's it's
[01:02:50] really humbling. It's important to note
[01:02:52] that like I laugh a lot during these
[01:02:54] episodes because sometimes you have to
[01:02:55] laugh through how tragic these are, but
[01:02:58] the ultimate reality is that these are
[01:02:59] humans suffering on the other end of
[01:03:00] these stories. These are kids getting
[01:03:02] hurt. These are actual people being sold
[01:03:04] into slavery. And so it's really
[01:03:05] meaningful to hear from people like this
[01:03:07] that can actually speak to the
[01:03:08] difference that speaking about this can
[01:03:10] make. And I wish the best for that guy
[01:03:12] or girl. Simone Barton says, "My husband
[01:03:16] is a chemist whose job was once to test
[01:03:17] baby food and formula for heavy metals.
[01:03:20] Mamas, do yourself a favor and breast
[01:03:22] milk if you can and buy the baby food
[01:03:24] blender kits and make your own. Yes, if
[01:03:27] you haven't seen what we did about baby
[01:03:28] food last time, oh boy, they are
[01:03:31] poisoning your babies.
[01:03:34] Nuna
[01:03:35] Bint Nuna Bitnes says, "Candice
[01:03:38] consistently ahead of the curve. Gets
[01:03:40] the one person who could keep my
[01:03:42] attention when she takes time off for
[01:03:43] her baby." Brilliant. Thank you, Nuna.
[01:03:46] To be clear, there's lots of great
[01:03:48] people out here in this industry. I'm
[01:03:49] just another dude. But it is humbling to
[01:03:51] have this opportunity and it means a lot
[01:03:52] to be able to live up to some of your
[01:03:53] expectations. Try my best, working hard
[01:03:55] to do crazy digs, and to keep y'all
[01:03:57] having fun while Candace takes good care
[01:03:59] of Baby Roman, who by the way, we did
[01:04:01] see today. Baby Roman is awesome. He's
[01:04:04] very little. He's very cute and he's
[01:04:06] doing great. So is Candace. She'll
[01:04:08] obviously be giving you lots more
[01:04:10] updates as these weeks go on. And
[01:04:12] finally, Gdub says, "Ian, I have to say
[01:04:15] I was hesitant from what I've heard on
[01:04:17] media about you, but they're all wrong.
[01:04:19] You're chill, down to earth, and
[01:04:21] hardworking. Love to see people like you
[01:04:22] start to get the credit they deserve for
[01:04:24] all the hard work you've been doing. I'm
[01:04:25] now going to start following you, too.
[01:04:27] Keep it up, champ." Thanks, man. Uh
[01:04:29] people like me get a lot of things said
[01:04:31] about us on the internet in every
[01:04:33] direction. I am both owned by Qar and by
[01:04:36] Israel. I'm now a cabalist. All the
[01:04:39] things in between. The truth of the
[01:04:41] matter is that I am literally just a
[01:04:42] dude who has done this all on my own
[01:04:44] with no team until now. I mean, I've
[01:04:46] worked with lots of great people. I've
[01:04:48] met so many wonderful people in the
[01:04:49] industry and I would not be where I am
[01:04:51] without people like Candace Owens being
[01:04:53] supportive and being awesome. But
[01:04:55] ultimately, it's you guys, the fans back
[01:04:57] at home that are just so cool to work
[01:04:59] for, to work with. Um, so it's really
[01:05:01] humbling to get comments like that. I
[01:05:03] appreciate it. But anyways, that's our
[01:05:05] show for today. We'll pick back up later
[01:05:07] this week. Um, don't forget to like this
[01:05:09] video. Don't forget to subscribe to
[01:05:11] Candace's channel. Mine is linked in the
[01:05:13] description below if you want to connect
[01:05:15] with Tiffany. We'll also link something
[01:05:16] of hers down below. Um, share this with
[01:05:19] all of your friends so they can all know
[01:05:21] what's going on, so they don't get
[01:05:22] sucked into these traps as well. and
[01:05:24] stay safe. It's a dangerous world out
[01:05:26] there. Have a great night, friends, and
[01:05:28] we'll see you tomorrow.
[01:05:30] [Music]
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