EFTA01224125.pdf

American Dynamics From Tyco Security Products victor Unified Client Operation Guide version 4.8 EFTA01224125  Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products. O2015 Tyco Security Products. All Rights Reserved. American Dynamics 60 Congress Avenue Boca Raton, F L 33487 U.S.A. Customer Service Thanks you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. the dealer through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to provide the very best in customer service and support. Dealers should contact American Dynamics at (800) 507-6268 or (561) 912-6259 or on the Web at www.americandynamics.net. Trademarks Window?) is a registered trademark of Microsoft Corporation. PS/2® is a registered trademark of International Business Machines Corporation. The trademarks, logos, and service marks displayed on this document are registered in the United States for other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security products will aggressSty enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. Al trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative. License Information Your use of this product is gove r ned by certain terms and conditions. Please see the detailed license information at the end of this manual. American Dynamics 2 EFTA01224126  Overview About this document This document is primarily designed for system operators, it is not intended as a guide for Installation or object configuration. For Installation and Configuration information, refer to the separate victor Administration/Configuration help documentation. victor victor is part of a powerful NVMS that includes advanced policy management, health monitoring, Smart Search, instant playback, and more, ensuring the security and safety of your entire organization whether a single site, or a multi-location, globally dispersed enterprise. victor Express As part of the victor unified client portfolio, victor Express offers the ability to manage video from multiple Intellex, and VideoEdge NVR/Hybrid recorders from a single intuitive interface. By removing the victor Application Server requirement which provides more enterprise functionality victor Express utilizes SQL Express Localdb to provide single site applications a powerful way to manage multiple recorders. Unified Solution Unification with Software House C•CURE 9000 access control system provides multi-dimensional single-point event management. Components victor unified client (victor) victor unifies security, surveillance, and event management. From a single interface, you can manage live/recorded video from Intellex DVRs, VideoEdge NVRs, ADTVRs and HDVR hybrid recorders. Unified with Software House C•CURE 9000 access control system, victor provides single-point event management across both systems. victor is designed to handle the high throughput of HD and megapixel cameras and manage real-time alarms and events. The victor solution scales from a single site to multi-location global deployments and simplifies management of large, geographically dispersed security operations. The victor solution includes advanced policy management, health monitoring, Smart Search, instant playback, and more, ensuring the security and safety of your entire organization. Analog, IP video and cameras can be displayed simultaneously, all with a common feature set, no matter what the codec (H.264, ACC, MJPEG, MPEG-4) allowing you to mix and match technologies without toggling between separate client applications. The intuitive design includes advanced features such as tear off, snap, auto hide, tab, and dock windows, providing an easy and customizable operator experience. American Dynamics 3 EFTA01224127  An easy-to-use tree structure puts everything at your fingertips. Create and organize camera lists from multiple Intellex, HDVR, and VideoEdge recorders (any camera from any recorder) to meet the needs of different operators. Build video tours, salvos, and saved views, then organize them into victor's customizable and easy-to-use site lists for rapid response. Motion-based Smart Searches are run on a database of meta-data instead of searching through hours or weeks of video. This makes incident investigations incredibly easy and fast. Add advanced video analytics to your VideoEdge NVRs to increase situational awareness with alarms for trip wire, linger, object removed/abandoned and more. victor Application Server (Server) victor Application Server stores all data, operator profiles, roles, camera/recorder information and access controls objects. Dual modes of user authentication allow users to log in using Active Directory credentials or via a 'Basic' method which does not require a domain controller. Using Microsoft Active Directory, operator profiles are portable which allows users to move from one victor client to another and their credentials follow them, regardless of the PC. Restrict what devices and features an operator can access by assigning roles using victor's included policy management. Permissions can be set system wide for a specific camera. Any feature can be limited and updated as situations warrant. victor also joumals and tracks what has happened on your systems, such as operator activities, search and export history, creating an audit trail. victor player victor player is the standalone video player application which can be exported along with digitally-verified video clips to enable the playback of exported video clips in native format without requiring the full installation of the client. victor Command Center The victor Command Center lets you build your own security operation center (SOC). You can manage thousands of cameras and multiple locations, creating video walls using standard PCs. Video walls are a key component to monitoring large camera counts. Share and communicate information between operators and pushing live or recorded video from one monitor to another - to ensure rapid response to critical events. You can expand your system by adding victor client and agent licenses, to meet the needs of your organization. victor/C•CURE Integration victor/C•CURE 9000 unification provides advanced, seamless integration between victor and C•CURE 9000 standalone platforms, allowing users of victor unified client to monitor C•CURE devices and events from within the victor environment. Note: Version Compatibility - C•Cure 9000 Integration requires: C•Cure 9000 v2.1+ and victor v4.2+ Refer to the victor and C•CURE Unification Guide for further information. American Dynamics 4 EFTA01224128  Getting Started Introduction This section describes how to launch the client and provides an overview of the main Graphical User Interface (GUI). It is important to read this section as it provides useful user information on a number of basic/common tasks which are not repeated throughout the manual and are not related to specific object types or scenarios. Launch the Client Note: 1. Before starting the client, ensure all victor Application Server services are running (victor Professional only) 2. Initial sign-in must be from the windows user account under which the client was installed. (During installation, a client user is created called Installer Account. Because this is the only user which exists at this time and victor uses Windows authentication, it is important that this user is logged in to Windows.) Procedure 1 Launch the client Step Action 1 Double click the victor unified client icon on the desktop. The client sign in dialog displays (Unless this is the first sign on in which case the client will connect automatically). 2 Enter Domain/victor Application Server. 3 Enter Username (Windows Usemame of the installer account if this is the first login). 4 Enter Password (Windows Password of the installer account). Note: Blank passwords are not accepted 5 Select victor Application Server from the dropdown. 6 Select OK to Login or Exit to Cancel. - End - American Dynamics 5 EFTA01224129 Exploring the Default Workspace The default layout for the client is made up of a ribbon control comprising Home, Build and Setup tabs. The tools and buttons available on each tab is dependent on the components installed, licenses applied and the role of the logged in user. Below the Ribbon, The Device List, Surveillance window and status bar make up the rest of the default layout. Home Tab - User Controls: The Home tab contains typical user/viewer controls. No configuration or setup options are available. 7 it ',WI, and Bo*, fint.t.e • IVo.t • let,p I•vo4ent Maneejeonenl • YYi Soo TO, • q!!!, Id, c" P.n." • kof oab • Ir Build Tab - Configuration Tools The Build tab contains administrative tools to configure non hardware objects e.g. Operators, Roles, Video Actions and Events 7it na— It, — II RP ire tzi 0 ;twir4.•, MrS••• tVnn .r• -47 iii ~S Setup Tab - Configuration Tools The Setup tab contains administrative tools to configure system hardware e.g. General Purpose Devices, Recorders and Keyboards 1 , e, , ® R. ; 12a1 -..4. la 0 lI American Dynamics 6 EFTA01224130 Status Bar The Status bar is a static display of System level Information which includes: • Number of Active Alerts • Server Name (victor Application Server) • Client Messages • Active Operator • Active Layout • Bandwidth Configuration • Active Virtual Matrix • Workstation Status (CPU Usage/Memory Free/Disk Space Free) • Current Date and Time • Any Error Messages detected by the client will also be displayed. For example 'Recorder has reached its maximum number of clients'. Alert • ( 11 ) BELIWKD000 I Client connected. BEL1WKL189\ADMINISTRATOR Default LAN Connection I (inactive) I = 12/06/2012. 11:03 Device List The Device list displays a list of all hardware configured in the system in a single window. It is primarily used to interact with hardware via object icons' context menus. The device list forms part of the default layout but can be hidden or viewed as required. Save and Close Options Save and Close options are displayed used in all object editors when creating or editing any object types. It is important to understand the differences between the various options as proper use can save time and effort when configuring objects. Save and Close Close editor - the editor Do not save FI x Save and create Apply new object type American Dynamics 7 EFTA01224131 Switch Language/Culture You can change the language/culture of the text displayed on the Graphical User Interface (GUI) Procedure 2 Switch Language/Culture Step Action 1 Select the victor menu button on top left of GUI. Dropdown menu displays. 2 Select Languages 41' button. Language selection dialog displays. 3 Select the Dropdown menu in the language dialog. 4 Select the required language. 5 Select Select. Dialog displays informing you the next time the client is started, the User Interface will be in the selected language. 6 Close the victor program 7 Launch victor. GUI displays in the new language. - End - Reposition the Quick Access Toolbar You can reposition the Quick Access Toolbar below or above the ribbon. Note: The ribbon is minimized by default. Procedure 3 Reposition the Quick Access Toolbar Step Action 1 Select from the top left of the client window. 2 Select Show Below the Ribbonor Minimize the Ribbon as required. 3 Select to reverse the selection. - End - American Dynamics 8 EFTA01224132 Common Tasks There are certain user actions within the client which are identical for all object types and therefore are not repeated in each chapter. Most notably these are: • Show All (Dynamic Views) • Refresh Hardware • Object Selector Show All Objects (Dynamic Views) Object lists (Dynamic Views) are generally displayed using the Show All option from an object type's dropdown menu. These lists will generally contain at a minimum Names and Descriptions of available objects. Depending on the type of object being displayed, more information may be available by right clicking the column headers and displaying extra detail. Procedure 4 Show All Objects (Dynamic Views) Step Action 1 Select the Object Icon from the Build or Setup Tab. 2 Select Show All from the dropdown menu. A List of all selected object types displays. - End - Refresh Hardware The procedure to refresh hardware is identical for all object types. Procedure 5 Refresh Hardware Step Action 1 Select Devices from the Home Tab. Device list displays. 2 To refresh ALL objects of a single type: a Right Click the Parent object. b Select Refresh. All objects of that type refresh. 3 To refresh individual objects: a Select r next to object type to expand the selection. b Right click the object to be refreshed. c Select Refresh. The object refreshes. - End - American Dynamics 9 EFTA01224133  Object Selector The Object Selector is used throughout the client to select objects. It is used for Administration E.G when selecting role exceptions. Procedure 6 Select an Object Step Action 1 Select O1. Object Selector displays 2 Select the object type from the Type column. Object column will be filtered based on type 3 Select object from the Object column 4 Select OK • End - American Dynamics 10 EFTA01224134  Device List Introduction The Device list provides a means of displaying all hardware configured in the system in a single window. It is primarily used to interact with system hardware via object Icon's context menus. Display/Navigate Device List The Device list displays a tree view of all hardware devices configured on the system which are available to the current user. Device list to--4C1, • ®Recorders Root node for each object type 0 • am " VideoEdge IllelpLab3U-4 S Use kons to filter MI-ab-4 victor object by device type MVI It ma Edit mg Configure wi Delete Right click to O Reset All Names interact with object al mti Check for Updates re View T. • Send To t Li Find in Journal t ee Qt rind on Map IS) Refresh VideoEdge liCash Register 27 ▪ illiWorkStationS isSTEVE-PC Procedure 7 Display/Navigate Device List tep Action 1 Select the Device List tab. The device list displays. 2 Use Object Icons to filter view and Context menus to interact. - End - American Dynamics 11 EFTA01224135  Surveillance and Playback Introduction Surveillance allows users to view live video from recording devices. Video can be viewed by dragging cameras from the device list into surveillance panes or by using Call ups to display video from existing Tours and Salvos. victors video Playback Controls provide all the standard VCR operations as well as Jump forward, and Back by intervals and Date Selection options.. Exit Toggle Jump Forward Playback Play! Pause 1 IsA is - A O 0 0_10J - - o Select Date Jump Backwards Reverse (Fast) Play in Play Play Forward Fast Reverse Forward Note: 1. Audio is disabled when in Playback mode unless the video stream is running at X1 forward. Only one source can be running at a time. For example, enabling audio on camera 2 will disable it on camera 1. 2. Live and streaming audio is unavailable on Intellex playback, it is only available on downloaded clips. 3. To enable audio when playing back retrieved video, select on the surveillance pane. 4. During playback, if there are gaps in the recorded video stream, Intellex will skip to the next available video. VideoEdge NVR will return blank frames at the requested framerate across the gap in recording. 5. Instant Playback and Audio is not supported on HDVR units. Instant Playback When in Live mode, you can switch to Instant Playback mode, enabling user control of recorded video streams. Procedure 8 Switch between Live Video and Instant Playback tep Action 1 From Live video mode, select a video pane. (Select multiple panes by clicking on more than one) The Play- back controls become active. Note: When a surveillance pane is selected, a border displays around the pane: Yellow Dashed - Instant Playback is available American Dynamics 12 EFTA01224136  Yellow Solid - Video stream is in instant playback mode Blue Flashing - Instant Playback is not available on the selected stream 2 Select the required function from playback controls. The selected pane(s) enter playback mode. 3 Navigate video stream(s) as required. 4 Select Exit Instant Playback to exit to revert to Live Video. - End - Mouse Control Depending on the current surveillance mode, the mouse can be used to navigate video streams and Pan, Tilt and Zoom cameras: • In playback mode you can instantly toggle between X1 forward and X1 reverse by scrolling up or down. • In Live and Playback modes, you can use the scroll wheel to Zoom by clicking and scrolling the wheel. • In Live and Playback modes, you can use the mouse for Pan and Tilt operation by locating the cursor centrally and clicking and dragging when the '41/' symbol displays • In Paused mode, the mouse can be used to step forward and back frame by frame. Timeline Control Overview Selected media streams can be navigated using the timeline control, allowing you to: • Determine existence of recorded media • Navigate recorded media • View Events • View Preview Frames • Bookmark clips to Save and Export The Timeline control is accessible from any surveillance view using the — button. Each media stream displayed in the surveillance windows displays as a corresponding data stream bar in the timeline control. The following provides details on timeline functionality. Timeline bar The Timeline bar is a navigation control divided into years, months, days, hours, minutes and seconds depending on the zoom level selected. A vertical bar in the centre of the timeline represents the current time. The visible time span can be increased by scrolling the mouse wheel back and decreased by scrolling mouse wheel forward. By clicking and dragging you can move the timeline bar to display video from the selected time and date. Using the quick zoom button allows you to quickly display by year, month, week, day, hour or minute. American Dynamics 13 EFTA01224137  Toggletimelinel Scroll through Launch color theme events on data calendar Playhead, stream Toggle data L , .0 J,I 444 Mt% el stream selection ..u 1114) 1151/ 14 041 14 41. 14 .10 N.1 20 1421 1.). 14 /S. 14 40 us t V/ 4 V/ I i Select to enable or disable a single stream Cuirent time Enabled data streams Data Stream Bars One or more data stream bars can be displayed per control, each relating to the date/time data of specific media streams. Enabled Data Stream bars are constantly synchronized with the time in the timebar. These streams display a time orientated view of when events of selected type triggered. Bars can be overlaid on top of each other for example, a video steam can be overlaid on top of an audio stream, each overlaid by an event stream, giving a fuller, synchronized overview helping incident management capability. The data stream bars are contained in a vertically scrollable window into which you can drag, drop or remove streams as required. A toggle button to the left of the window allows you to enable/disable streams. Data bars that are disabled are blurred and will not be subject to any timeline control operations by default all data bars are disabled. Select the data bar name or the toggle data bar to enable the stream. Clicking any point on the data stream bar will display a popup window which has information about the values of the selected point. For example, a still image will display showing the current frame at that point in time. If an event is selected details will be displayed of the event. Playhead The playhead allows the data stream to be played, paused, forwarded or rewound. When forward or rewind is selected the speed is determined by how far you move the mouse from the playhead. Speeds or lx, 2x, 4x, 8, or 16x are available for forward while rewind has -1x, -2x, -4x, -8x or -16x. Pause Rewind — — Forward a e American Dynamics 14 l EFTA01224138  Step Play Step back forward one one frame — frame Marker Bar A Marker bar allows you to mark off specific sections of the stream for export or to bookmark. Markers set using the Marker bar apply to all 'enabled Data Stream bars in the Timeline control. Multiple markers can be set. Each marker is represented by an icon and after marking, these sections are highlighted to distinguish them from unmarked areas. Selected clip •() Marker o0 10 or) 15:00 1 1 • & X I I I I el bar r" -TO rehen a clip is selected, it can set as a bookmark or xported using these options. Markers for previously created bookmarks Calendar The calendar icon will display a calendar control that allows a specific date and time to be selected. 4 August 2014 • Adjust the time Mo Tu We Th Fr Sa Su Select to 28 29 30 31 1 2 3 display data 4 5 6 7 8 9 1 11 12 13 14 15 16 streams from 18 19 20 21 22 2 time and date 25 26 27 28 29 selected 1 2 4 Closethe Year Month Week Day Hour Mi et Close calendar 14:40 14:45 14:50 Select to display interactive calendar Filter data stream information American Dynamics 15 EFTA01224139  When the filter icon is selected the Display Filter dialog will display. This can be used to enable or disable the stream information displayed. Expand for further options Display Filter Select/deselect vailable Media to display or Search Result Event hidethe options Recorders Alerts within the data Camera Alerts L.!, Audio Alerts streams Ei Text Stream Alerts Select to apply selections Year Month Week Day (Hour) Minute 0 14:40 14:45 14.JV Select to i l l I I I I I I I A I I I L I I I L I I I I I I I I I I I configure data to display _—r American Dynamics 16 EFTA01224140 Using the Timeline Control The following procedures provide information on how to use the various features of the timeline bar. Using the Timeline bar for Basic Navigation Procedure 9 Use the Timeline bar for basic navigation Step Action 1 From Live video mode, select the required video feeds to display. 2 Select the — button. The timeline bar will display. 3 Select the data stream bars name to enable or disable them as required. Note: All data stream bars are disabled by default. 4 Navigate the timeline as required. 5 Select GO LIVE to return to the live image. 6 Select the — button to hide the timeline bar. - End - Using the Timeline bar to Export a Clip Procedure 10 Use the Timeline bar to export a clip btep Action 1 From Live video mode, select the required video feeds to display. 2 Select the — button. The timeline bar will display. 3 Select the data stream bars name to enable or disable them as required. Note: All data stream bars are disabled by default. 4 Navigate the timeline as required. 5 Left click on the marker bar to set the starting position for the clip. 6 Move to the end point for the clip and left click. IffAil X 7 will display. 8 Select - - The Direct Clip Action window will display. American Dynamics 17 EFTA01224141  9 Select the required option: • Archive • Vault • Save • Export - End - Using the Timeline bar to Create a Bookmark Create bookmarks of clips. Note: Bookmarks are only retained while the timeline control is open. If the timeline control is closed all bookmarks will be removed. To export bookmarks once created refer to "Export Bookmarks from the Timeline". Procedure 11 Use the Timeline bar to create a bookmark Step Action 1 From Live video mode, select the required video feeds to display. 2 Select the • button. The timeline bar will display. 3 Select the data stream bars name to enable or disable them as required. Note: All data stream bars are disabled by default. 4 Navigate the timeline as required. 5 Left click on the marker bar to set the starting position for the clip. 6 Move to the end point for the clip and left click. 7 U as. X will display. U 8 Select Add selected region window will display. 9 Enter a Name for the bookmark in the text box. 10 Select the required Camera from the drop down list. 11 Select OK. The bookmark will now be displayed on the timeline. - End - Export Bookmarks from the Timeline Once bookmark/s have been created they can be exported and saved. American Dynamics 18 EFTA01224142  Note: Bookmarks are only retained while the timeline control is open. If the timeline control is closed all bookmarks will be removed. Procedure 12 Export saved bookmarks from the timeline tep Action 1 Follow "Using the Timeline bar to Create a Bookmark" to create the bookmark/s. 2 Select to display all available bookmarks. The Selected regions window will display. 3 Select a bookmark/s from the list to mark it for export. Double-click to view the bookmark. (W. 4 Select . The Direct Clip Action window will display. 5 Select the required option: • Archive • Vault • Save • Export - End - Clear all pane selections When multiple panes are selected, you can quickly deselect them all with one action. Procedure 13 Clear all pane selections btep Action 1 Right click a selected video pane. Context menu displays. 2 Select Clear all pane selections. Borders are removed indicating they are no longer selected. - End - PTZ Control When viewing a video stream, Pan, Tilt and Zoom (PTZ) control is available using an on screen display (OSD) control. There are 2 types of PTZ command that the client will determine to use, depending on camera type: Real PTZ This can be used on live video streams to control supported dome cameras. Virtual PTZ American Dynamics 19 EFTA01224143  This type is used with fixed cameras for live and recorded video. Virtual PTZ is achieved by capturing a specific area of the camera's view, cropping a smaller area and zooming that to a larger view. View video from all cameras on a recorder You can view live video from all cameras connected to a single recorder. Note: The maximum number of supported live video feeds is 16 H.264 @ 30 ips Procedure 14 View video from all cameras on a recorder tep Action 1 Select the Device List tab. The device list displays. 2 Select I next to recorders to expand the selection. 3 Select I next to the recorder's folder to expand the selection. 4 Right click the recorder. 5 Select View. A new surveillance tab opens displaying all available video streams. - End - Display video from selected cameras As well as displaying all available video from a recorder, you can select specific cameras to view in the surveillance window. Procedure 15 Display video from selected cameras tep Action 1 Select Surveillance from the Home tab. 2 Selected appropriate Video Pane layout using the layout selector icon . Default view is 1X1. Note: You can configure which video layouts are available from System Values > Video Layout Preferences 3 Select Devices from the Home tab. The device list window displays. 4 Select I next to recorders to expand the selection. 5 Expand recorders as required. Camera icons display. 6 Drag and drop camera(s) from the device list into the surveillance pane(s). - End - American Dynamics 20 EFTA01224144 Change Surveillance Overlay Settings Video Overlay settings can be enabled or disabled within the video window. Open New Surveillance is Send To S Call ups t, Search and Retrieve Instant View s Still Image Analytic Heatmap a "ty Generate Alarm Clear Overlay • J Display Grid • Camera. Recorder Names and Time Find in Journal • Region of Interest find on Map ✓ Dome Control ✓ Audio Video overlays can be displayed or hidden as required: • Display Grid • Camera, Recorder, Names and Time • Dome Control • Region of Interest • Audio Note: Changes to overlay options affects the whole window in which the changes are made. Overlay options cannot be set for individual panes. Procedure 16 Change Surveillance Overlay Settings tep Action 1 Select Surveillance from the Home Tab. The surveillance window displays. 2 Right Click in the surveillance window. 3 Select Overlay. 4 Select or Deselect overlay options as required. Note: Dome Control overlay must be enabled to allow camera control from within specific panes. - End - American Dynamics 21 EFTA01224145 Using Virtual Controls (PTZ) You can use Virtual controls to crop and magnify the view of fixed cameras (virtual Zoom). Virtual controls also allows users to move and set Picture in Picture views and to set virtual presets. Note: Virtual Control overlay must be enabled to allow camera control from within specific panes. Procedure 17 Using Virtual Controls tep Action 1 Select Surveillance from the Home Tab. 2 Select the Camera Control symbol 0 within the video pane of the fixed camera you want to control. Virtual PTZ controls display. 3 Use the controls by selecting the areas of the controls as required. When in use, a picture in picture view is displayed in the main video pane. Use the Move Picture in Picture icon to reposition the view. Note: Picture in Picture behavior can be configured in System Values > Surveillance Preferences 4 Select Close to close the controls. - End - American Dynamics 22 EFTA01224146 Virtual Controls (Presets) You can set virtual presets on a fixed camera. This allows you to view multiple areas of interest quickly without the need to manually control the camera's PTZ. Note: The maximum number of presets that can be configured is 255 Procedure 18 Virtual Presets (Presets) tep Action 1 Select the Camera Control symbol * within the video pane. 2 Use Virtual PTZ to display the view to be added as a preset. 3 Select Preset It Preset controls display. 4 Select next sequential preset number from the dropdown. 5 Select UM to add preset. 6