📄 Extracted Text (73,968 words)
American Dynamics
From Tyco Security Products
victor unified client
victor Application Server
Administration/
Configuration Guide
version 4.8
020.125301 BO
EFTA01223810
Notice
The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All
specifications are therefore subject to change without notice.
Copyright
Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic
medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products.
O2015 Tyco Security Products. MI Rights Reserved.
American Dynamics
60 Congress Avenue
Boca Raton, F L 33487 U.S.A.
Customer Service
Thanks you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. the dealer
through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to
provide the very best in customer service and support. Dealers should contact American Dynamics at (800) 507-6268 or (561) 912-6259 or
on the Web at www.americandynamics.net.
Trademarks
Window?) is a registered trademark of Microsoft Corporation. PS/2® is a registered trademark of International Business Machines
Corporation.
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of
the trademarks is strictly prohibited and Tyco Security Products. will aggressively enforce its intellectual property rights to the fullest extent of
the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property
of their respective owners, and are used with permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all
features. Availability varies by region; contact your sales representative.
License Information
Your use of this product is governed by certain terms and conditions. Please see the detailed license information at the end of this manual.
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Overview
From a single, intuitive interface, victor enables management of live and recorded video from all of Tyco Security
Products video recorders; Intellex DVRs, ADTVRs, VideoEdge NVRs and exacqVision. victor supports multiple
integrations and Unification with C•CURE 9000, allowing unified control and monitoring of your entire security system.
victor's complete and scalable portfolio of clients offers a solution that is right for any business, of any size:
victor Express
victor Express offers the ability to manage live and recorded video from multiple Intellex DVRs and VideoEdge NVRs
through the victor interface. victor Express does not rely on a victor Application Server for its database, instead using
SQL Express Localdb.
victor Express is limited to one client connection and so does not support features which rely on multiple clients being
connected (e.g. video wall). victor Express does not support integrations or Unification with C•CURE 9000. victor
Express is upgradable to victor Professional.
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victor Professional
victor Professional enables management of live and recorded video from all Tyco Security Products video recorders
(Intellex DVRs, ADTVRs, VideoEdge NVRs and exacqVision). victor Professional also supports integration of
supported 3rd party devices (e.g. Fire Panels, Intrusion systems) and Unification with the CCURE 9000 access
control system, enabling monitoring and control of your entire security system from the single victor interface.
victor Professional uses victor Application Server to manage data. victor Application Server is an industry standard
Microsoft SQL Server database and as such, can be hosted either on the local client machine or remotely, enabling
scalability to suit your business.
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victor Enterprise
For users with large, dispersed systems, victor (along with CCURE 9000) supports enterprise deployments.
Enterprise architecture supports a Master Application Server (MAS) which synchronizes data with up to 20 Satellite
Application Servers (SAS). This provides the ability to view and manage all aspects of the unified security system
from the MAS, as well as rolled up reporting and event management for the entire enterprise.
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Enterprise deployments are typically 'Hub and Spoke' with the MAS at the hub and SAS's forming the globally
deployed spokes.
Refer to "Appendix A: victor MAS/SAS support" for further details including installation instructions.
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Updates
Introduction
You can update victor unified client and VideoEdge NVR (4.4+) recorders from within the victor unified client. Updates
files are hosted in a repository on the victor Application Server machine and can be downloaded by connected clients
and pushed to supported recorders.
Tyco Update Utility
During install, the Tyco Update Utility is installed alongside victor client. This component communicates with an
update repository which is hosted on the victor Application Server providing a means to update Tyco software.
The update application lists all available updates that can be installed on the user's system along with the location of
the machine hosting the update repository.
Unless disabled in Windows, Tyco Update Utility will launch on startup. Tyco Update Utility can be manually
launched by navigating to C:1Program Files (x86)1TycolUpdateClient' and launching TycoUpdateUl.exe. Once
launched 14
/1 will display in the system tray. Double click to relaunch the Tyco Update Utility.
Note:
In order to download and install updates using the Tyco Update Utility, you must have Windows administrator rights.
victor
victor client checks for available updates:
• Daily (automatically) if run for more than 24 hours without a restart
• Automatically on client startup
• Automatically when the client connects to a new victor Application Server
You can also check manually from the 'About' page
Note:
Update checks can only be carried out if the current victor user has the 'Administrator role in victor.
The ability to check for updates can be added to roles other than 'Administrator by using the Type Exception
Workstation • Update victor client.
Only victor client users who have the Administrator or Power User role are allowed to perform updates to the victor
client. If the current victor user does not have one of these roles then the update options will be disabled.
Windows administrator rights are required to install victor unified client updates.
Note:
It is good practice to acknowledge and clear all active Events before upgrading.
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Updating victor Client
Automatic Updates
If an update is available, launching victor unified client, the client being open for 24 hours or connecting to a new victor
Application Server will display a dialog stating:
-The victor Application Server you are connected to has an update available. Installing this update will cause
victor client to be closed. Would you like to automatically download and install this update?"
Follow the procedure below to install the update. To skip the update, select Remind Me Later.
Procedure 1 Install Automatic Update
Step Action
1 Select Install. The victor unified client license agreement dialog opens
2 Read the license carefully and select Accept or Decline as applicable
3 If Accept is selected, victor client will close and a dialog will display showing progress of downloading and
installing updates. The update can be canceled by selecting Cancel during the download of update files.
Note:
During the upgrade, if the Tyco Update application is running, the user is informed of progress via a
system tray status display.
4 Once update is complete, select OK
- End -
Manual Updates
Users with appropriate permissions can manually check for and install updates from within victor unified client.
Procedure 2 Install Manual Update
Step Action
1 Select then About. The about tab opens.
2 Select Check for Updates.
3 If no update is available, dialog will display 'Software is up to date". If there is an update available, dialog will
display:
-The victor Application Server you are connected to has an update available. Installing this update will cause
victor client to be closed. Would you like to automatically download and install this update?"
4 Select Install. The victor unified client license agreement dialog opens.
5 Read the license carefully and select Accept or Decline as applicable.
6 If Accept is selected, victor client will close and a dialog will display showing progress of downloading and
installing updates. The update can be canceled by selecting Cancel during the download of update files.
Note:
1. Progress dialog will not display if User Account Control (UAC) is enabled.
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2. During the upgrade, if the Tyco Update application is running, the user is informed of progress via a
system tray status display.
7 Once update is complete, select OK.
- End -
VideoEdge NVR
Updates can be applied to VideoEdge NVRs from the client via the recorders context menu.
Before performing the update, the NVR checks the current version installed against the version to be installed. If it is
not a higher version, an alert is posted to the client, informing it that the update failed and the reason for failure.
If security is enabled on the NVR, the user is prompted for credentials before the update is applied.
After successful update and restart of NVR services, an alert is sent to the victor client indicating to it that the
installation was a success.
A Caution
1. When a software update is applied either via a push update or applied manually using the Administration Interface,
NVR services will restart. Temporary NVR service outage should therefore be expected when an update is applied.
2. It is recommended that you should schedule when NVR upgrades are applied and expect a loss of video when
services restart. When upgrading NVRs which are being monitored by a secondary (Failover) NVR you need to stop
Server Monitoring to prevent the secondary NVR taking over when the upgraded primary NVR's services stop.
Note:
VideoEdge NVR updates can only be carried out if the current user has 'Edit' permissions on the applicable VideoEdge
NVR recorder.
Update VideoEdge NVR
VideoEdge NVR software update bundles can be hosted on the site server update repository and pushed down to
individual recorders via the client GUI.
Procedure 3 Update VideoEdge NVR
Step Action
1 Right click the recorder to be updated.
2 Select Check for Updates.lf updates are available, Do you want to install upgrade dialog displays.
Note:
If no updates are available, dialog displays - No Update available
3 Select Yes. Dialog advises that the recorder will be offline for a period of time.
4 Accept EULA. Recorder goes offline during upgrade.
Note:
During upgrade, any alerts related to success or failure of updating display in victors activity list.
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- End -
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Getting Started
Introduction
This section describes the basic steps on involved in how to start victor services (victor Professional only), launch the
client after installation and provides an overview of the main Graphical User Interface (GUI).
It is important to read this section as it provides useful user information on a number of basic/common tasks which are
not repeated throughout the manual and are not related to specific object types or scenarios.
Server Configuration Application (victor Professional)
The Server Configuration Application provides a management interface for administration of various server settings. It
is accessible directly from the desktop via the Server Configuration Application icon or via the Windows Start Menu
(All Programs > Tyco > victor > Server Configuration)
The Application comprises the following tabs:
• Services -Allows Framework and Extension services to be manually started and stopped
• Server Components -Allows manual starUstop of Bidirectional server components
• Database - Displays database connections
• Settings -Allows Enable/Disable of Application and Network settings
• Backup/Restore -Allows you to backup and restore your SQL database
Restarting services (victor Professional)
After initial installation, all applicable services will be running. However, victor services may need to be restarted when
new licenses are added to ensure full functionality is available.
Note:
Crossfire Framework Services must be started first to allow Extension services to run
Procedure 4 Restarting victor Services
Step Action
1 Double click the Server Configuration Application Icon on the desktop. The Server Configuration
Application displays.
Note:
Depending on security settings, you may need to right click the icon and select Run as
Administrator.
2 Select the Services tab.
3 Select Stop for all Framework Services. Status changes to Stopped.
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4 Select Stop for Extension services as required.
5 Select Start Service for Crossfire Framework Service in the Framework Services section. Wait until
Status:Running displays in Green.
6 Select Start Service for Crossfire Server Component Framework Service in the Framework Services
section. Wait until Status:Running displays in Green.
Note:
All extension services should start automatically. If you need to manually start them, continue to
Step 7.
7 Select Start checkbox for all required extension services.
8 Select Start Service for all required extension services. The status changes to Running.
9 Confirm that all Services have changed state to Running.
10 Exit the Server Configuration Application.
- End -
Launch the Client
Note:
1. Before starting the client, ensure all victor services are running (victor Professional only)
2. Initial sign-in must be from the windows user account under which the client was installed. (During installation, a
client user is created called Installer Account. Because this is the only user which exists at this time and victor uses
Windows authentication, it is important that this user is logged in to Windows.)
Procedure 5 Starting the client
tep Action
1 Double click the victor unified client icon on the desktop. The client sign in dialog displays (Unless this is
the first sign on in which case the client will connect automatically).
2 Select Authentication Method the operator uses from the dropdown - Windows or Basic
3 Enter Username (Windows Usemame of the installer account if this is the first login)
4 Enter Password (Password of the Installer Account)
Note:
Blank Password are not accepted
5 Select Domain and victor Application Server as required
6 Select OK to Login or Cancel to Exit
- End -
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Exploring the Default Workspace
The default layout for the client is made up of a ribbon control comprising Home, Build and Setup tabs. The tools and
buttons available on each tab is dependent on the components installed, licenses applied and the role of the logged in
user.
Below the Ribbon, The Device List, Surveillance window and status bar make up the rest of the default layout.
Home Tab - User Controls
The Home tab contains typical user/viewer controls. No configuration or setup options are available
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Build Tab - Configuration Tools
The Build tab contains administrative tools to configure non hardware objects e.g. Operators, Roles, Video Actions
and Events
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Setup Tab - Configuration Tools
The Setup tab contains administrative tools to configure system hardware e.g. General Purpose Devices, Recorders
and Keyboards
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Status Bar
The Status bar is a static display of System level Information which includes:
• Number of Active Alerts
• Server Name (victor Application Server)
• Client Messages
• Active Operator
• Active Layout
• Bandwidth Configuration (Configurable from the status bar)
• Name of the Active Virtual Matrix
• Workstation Status (CPU Usage/Memory Free/Disk Space Free)
• Current Date and Time
• Any Error Messages detected by the client will also be displayed. For example 'Recorder has reached its
maximum number of clients'
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Device List
The Device list displays a list of all hardware configured in the system in a single window. It is primarily used to
interact with hardware via object icons' context menus.
The device list forms part of the default layout.
Save and Close Options
Save and Close options are displayed and used in all object editors when creating or editing any object types. It is
important to understand the differences between the various options as proper use can save time and effort when
configuring objects.
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new object type
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Switch Language/Culture
You can change the language/culture of the text displayed on the application Graphical User Interface (GUI)
Procedure 6 Switch Language/Culture
Step Action
1 Select the victor menu button on top left of the main victor unified client window. Dropdown menu dis-
plays.
2 Select Languages 4' button. Language Selection dialog displays.
3 Select the Dropdown menu in the language dialog.
4 Select the required language.
5 Click Select. Dialog displays informing you the next time you run the program, the User Interface will be in
the selected language.
6 Close the victor program.
7 Launch victor. GUI displays in the new language.
- End -
Logout/Switch Operator
To logout, select in the top left of the main victor unified client window. The current operator will be logged out and
the logon window will display.
To switch operator, select in the top left of the main victor unified client window. The logon window will display but
the current operator will remain logged in until a new operator is authenticated.
Reposition the Quick Access Toolbar
You can reposition the Quick Access Toolbar below or above the ribbon.
Note:
The ribbon is minimized by default
Procedure 7 Reposition the Quick Access Toolbar
tep Action
1 Select from the top left of the client window.
2 Select Show Below the Ribbon or Minimize the Ribbon as required.
3 Select • to reverse the selection.
- End -
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Common Tasks
There are certain tasks within the client which are identical for all object types and therefore are not repeated in each
chapter. This section gives an overview of some of the tasks and explains how to perform them.
• Show All (Dynamic Views)
• Delete (Objects)
• Refresh Hardware
• Object Editors
• Object Selector
Show All Objects (Dynamic Views)
Object lists (Dynamic Views) are generally displayed using the Show All option from an object type's dropdown
menu.
These lists will generally contain at a minimum Names and Descriptions of available objects. Depending on the type
of object being displayed, more information may be available by right clicking the column headers and displaying extra
detail.
Procedure 8 Show All Objects (Dynamic Views)
Step Action
1 Select the Object Icon from the Build or Setup Tab.
2 Select Show All from the dropdown menu. A List of all selected object types displays.
- End -
Delete Objects
The procedure to delete objects is identical for all object types.
Procedure 9 Delete Objects
tep Action
1 Select the Object Icon from the Build or Setup Tab.
2 Select Show All from the dropdown menu. A List of all selected object types displays.
3 Right Click on the object to be deleted.
4 Select Delete. A warning dialog displays.
5 Select Yes to Delete or No to Cancel.
- End -
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Refresh Hardware
The procedure to refresh hardware is identical for all object types.
Procedure 10 Refresh Hardware
btep Action
1 From the Device List, to refresh ALL objects of a single type:
a Right Click the Parent object.
b Select Refresh. All objects of that type refresh.
2 To refresh individual objects:
a Select I next to object type to expand the selection.
b Right click the object to be refreshed.
c Select Refresh. The object refreshes.
- End -
Object Editors
Object editors are used to make changes to existing system objects. They are generally accessible from the Object's
context menu.
Procedure 11 Edit Objects (General)
Step Action
1 Select the object type from the Build or Setup tab.
1 Select Show all to display object list.
2 Right click the object.
3 Select Edit to enter the object's editor page.
4 Make changes as required.
5 Select Save.
- End -
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Object Selector
The Object Selector is used throughout the client to select objects or assign actions. It is mainly used for
Administration E.G when selecting role exceptions or Event Actions.
Procedure 12 Select an Object
Step Action
1 Select 0 Object Selector displays.
2 Select the object type from the Type column. Object column will be filtered based on type.
3 Select object from the Object column.
4 Select OK.
- End -
Cycle Active Tool Windows and Files
For easy navigation between open victor tabs, you can cycle between active tool windows and files.
Hold CTRL and Press Tab to open a dialog displaying active Windows and files. Cycle the active items by pressing
Tab until the required item has focus in the dialog.
Release CTRL to focus on the required item.
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Device List
Introduction
The Device list provides a means of displaying and controlling all hardware configured in the system in a single
window. It is primarily used to interact with system hardware via object icon's context menus.
Display/Navigate Device List
The Device list displays a tree view of all hardware devices configured on the system which are available to the
current user.
Device list
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Procedure 13 Display/Navigate Device List
tep Action
1 Select the Devices List tab. The device list displays.
2 Use Object Icons to filter view and Context menus to interact.
- End -
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Recorder/Camera Configuration
Recorders Introduction
Recorders can be added to the system manually or multiple recorders may be added using the Recorder Import
function. Recorders can be added from Local Area Networks (LANs) or from across Wide area Networks (WANs)
victor can also be configured to auto-discover VideoEdge recorders. As and when new VideoEdge recorders are added
to the network, victor automatically detects them and prompts the user to add them to the system.
Supported Recorders
Note:
In order to avail of all victor functionality, you may be required to update your recorder its latest software version.
Recorder Type Supported Version
Intellex 3.2+
Intellex IP 3.2+
VideoEdge NVR 4.2+
VideoEdge Hybrid Appliance 4.21+
VideoEdge Micro Recorder 4.5.1+
American Dynamics HDVR/exacqVision 1.5+
American Dynamics TVR 2.2, 2.5,2.6
ADT Matrix (victor 4.6+) All models
A Caution
Ensure time is synchronized between client machines and network recorders. Recorders which are out of time
synchronization with client machines cause incorrect video retrieval. It is recommended that an NTP server is used to
synchronize machines.
Maximum Recorder Restrictions
Recorders are restricted depending on your version of victor, the table below indicates the maximum number of
recorder types which can be added to victor Express and victor Professional.
Temporary License Permanent License
Recorder
Type victor victor victor
victor Professional
Express Professional Express
Intellex 100 Unlimited 100 Unlimited
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Temporary License Permanent License
Recorder
Type victor victor victor
victor Professional
Express Professional Express
VideoEdge 30 Unlimited 30 Unlimited
HDVR / Exacg Not Applicable Unlimited Not Applicable Unlimited
TVR Not Applicable Unlimited Not Applicable Unlimited
Variable depending on type of 3rd Party
Any 3rd Party Not Applicable Not Applicable Not Applicable
Note - On a unified system no recorder count limits are applied
Add new Recorder (LAN)
You can add supported LAN recorders to the victor Application Server.
Procedure 14 Add new Recorder
step Action
1 Select Recorders from the Setup Tab.
2 Select New from the dropdown menu. Recorder editor displays.
3 Enter the IP Address/Domain Name of the recorder.
Note:
1. If adding a VideoEdge NVR 4.4+ recorder with failover set up, enter the virtual IP address of the
recorder. It is also recommended that the secondary (failover) NVR 4.4+ recorder is added to victor
separately using its static IP address to ensure that all alerts are received.
2. If using a domain name, then it is recommended that a DNS server is used to allow both the client
and the victor Application Server to resolve the device name. It is not recommended to use local host
files to resolve device names.
4 Enter the Communication Port. This can be left blank of default ports have not been changed.
5 Enter the User Name, if required.
6 Enter the Password, if required.
Note:
1. A Usemame and Password is required when adding VideoEdge NVR units.
2. If adding Intellex 5 recorders with Remote Access Authorization enabled, a Usemame and
Password is required.
3. It is recommended that an Administrator account is used when adding Recorders to ensure that
full access is available via the client.
7 [Optional] Enter the Communication Port.(Port used for HTTPS streaming)
8 [Optional] Select the Secure Connection checkbox to enable HTTPS communication (VideoEdge NVR
only).
Note:
1. SSL certificates can be created on VideoEdge 4.5+ recorders. These can then be installed on
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victor client and victorApplication Server machines when adding HTTPS enabled recorders.
2. If using HTTPS, the communication port should match the secure port defined on the VideoEdge
NVR being added.
9 Select Save.
- End -
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Add new Recorder (WAN)
You can add supported WAN recorders to the victor Application Server.
Procedure 15 Add new Recorder (WAN)
tep Action
1 Select Recorders from the Setup Tab.
2 Select New from the dropdown menu.
3 Enter the IP Address/Domain Name of the recorder.
Note:
1. If adding a VideoEdge NVR 4.4+ recorder with failover set up, enter the virtual IP address of the
recorder. It is also recommended that the secondary (failover) NVR 4.4+ recorder is added to victor
separately using its static IP address to ensure that all alerts are received.
2. If using a domain name, it is recommended that a DNS server is used to allow both the client and
the victor Application Server to resolve the device name. It is NOT recommended to use local host
files to resolve device names. Enter the Communication Port (leave blank if default ports have not
been changed).
4 Enter the User Name, if required.
5 Enter the Password, if required.
Note:
1. A Usemame and Password is required when adding VideoEdge NVR units.
2. If adding Intellex 5 recorders with Remote Access Authorization enabled, a Usemame and
Password is required.
3. It is recommended that an Administrator account is used when adding Recorders to ensure that
full access is available via the client.
6 Enter the Streaming Port, if required.
7 Expand the WAN Configuration section.
8 Enter the Enter the IP Address/Domain Name of the recorder.
9 [Optional] Enter the Communication Port.(Port used for HTTPS streaming).
10 Enter the Streaming Port.
11 [Optional] Select the Secure Connection checkbox to enable HTTPS communication (VideoEdge NVR
only).
Note:
1. For secure connections, SSL certificates can be created on VideoEdge 4.5+ recorders. These can
then be installed on victor client and victor Application Server machines when adding HTTPS
enabled recorders.
2. If using HTTPS, the communication port should match the secure port defined on the VideoEdge
NVR being added.
12 Select Save.
• End -
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Add new Recorder via Dynamic View
A new recorder can be added directly from the recorders dynamic view.
Procedure 16 Add new Recorder via Dynamic View
tep Action
1 Select Recorders from the Setup Tab.
2 Select Show All.
3 Select fUtf the Recorder editor displays.
4 Refer to "Add new Recorder (LAN)" or "Add new Recorder (WAN)" for details on how to add the recorder.
- End -
Add Multiple Recorders
You can add multiple recorders simultaneously using the Import Recorders function. This feature enables you to
import recorder information (Minimum IP Address/Hostname) using information previously entered into a .txt or .csv
file. See example below:
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Note:
1. Lists are not case sensitive.
2. Each Recorder must have a separate row on the list.
Procedure 17 Add Multiple Recorders
tep Action
1 Create a .txt or .csv file, listing at a minimum the IP Addresses or Hostnames of each recorder to be impor-
ted. Create each new entry on a new line. Additional field information may be entered, separate information
relating to each field with a comma.
American Dynam
ℹ️ Document Details
SHA-256
ec529adcfb7a01bdb1e655f36eb2ee31e05b687358b8f0101b1f3ce41637df6a
Bates Number
EFTA01223810
Dataset
DataSet-9
Document Type
document
Pages
315
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