EFTA00588404.pdf

As of 1/19/10 Page 1 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Schedule waiters meeting 3r6 Wed. of month at 3:00PM. Have all sign off. Schedule busboy and runners meeting 3'6 Thurs. of month at 3:00PM. Have all sign off. Note: Be sure when having your meetings they are in an area clear of guests so as not to be rude. Give quarterly food tests to all workers if none given in last 2 weeks. First week of April have an in-house hostess meeting on café. Review café document at server meeting. Advise hostesses to call regular lunch (and possibly dinner) guests to see if they're coming in that day. We want to make sure we have a special table ready for them or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Confirm dates for Women's "Fashion Week" Call Council for Fashion Design of America 302-1821 - sometime in the beginning of April. Be prepared to be busier. Confirm dates for "Gift Show" at Javitz Center. Be prepared to be busier. Don't put away coat racks and hangers before end of April. Tie all parts and hangers together. (Move to on-call status with coat checks). Change menu for spring/summer eating and drinking. Print special table tents if necessary. Remember smoked items. (Run food and liquor classes geared towards Spring/Summer. Chef Reminder: As we start to get busier, be prepared to have 2 full-time raw bars set up 6-days a week -- one upstairs, one downstairs. VIP: Managers: When the temperature is above 65F degrees, but not warm enough to have all cafe doors open only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only and people young at heart. Chefs: Confirm you have a complete set of oyster tags for display. Confirm all oysters for month are in index. VIP: Make sure oyster tags are kept in plastic bags with daily oysters! Caf6 Season: On cooler days more attention needs to be placed on getting the café sat. If you find it difficult to seat the café the following are options to get the ball rolling: • When guests are waiting on a table inside offer to serve them coffee in the café (they can sit and relax) • Think smart, offer café tables to younger guests • Offer a young couple while the café is still empty to buy them lunchlbrunch Once the first table is seated other parties are more apt to sit. You'll be surprised of the domino effect. E2010 BR Guest LLC U:\Adinin Restaurants‘Restaurants1BWG NYIMANAGER1Monthly Planning SchedultAAPRIL.doc EFTA00588404  As of 1/19/10 Page 2 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Keep hiring all staff even if you have enough. People will leave. Polish brass thresholds at entrance and café doors. Inspect all furniture and umbrellas. Repair if needed. Staff: For your first warm days 65 degrees and above have a Sat wait staff on duty - you will do 2500 to 3500 in business, the same business you did on Sat. in Jan. and Feb. Mandatory attendance for wait staff at 3:00pm meetings. Daytime staff stays until 4PM. Evening staff in at 3:00PM. If you're scheduled to work you must be at meetings Monday - Friday through April. Review extra station during lunch summer/spring floor plan. As soon as you have the café door open your lunch business will increase. Make sure to review your spring/summer staff. Have everyone refreshed and ready to go for increase of business. For PM during the week for first warm days you will need full summer staff: 9 waiters 3 bus, 2 hosts bartender and service coffee-person. Since it may not stay warm all night, schedule or 2 outside waiters for swing shifts 12-9, but make sure they are prepared to stay because in early spring people want to sit outside even if its 55 degrees. Every Week have "on-call": have a service bartender, coffee-person and 2nd hostess in case it rains or its cold- you won't need them. Do not cut PM café waters until 8PM. This is when the café will fill. Swings if necessary. Mid April - Outside table service should be going. people want to sit outside. Be sure when outside opens food/server on time. Sell drinks people are thirsty. Review AGUA pours in all drinks. VIP: Don't forget host, busser and runner training meetings When warm weather starts you also need additional staff for: Monday and Tuesday -- Host and Manager in Jazz Room. Wednesday thru Saturday -- Additional Host to answer phones only and take reservations. MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM MA PM AM PM Servers 11 18 11 18 12 19 12 19 12 19 12 19 18 18 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Cocktail 0 1 0 1 0 1 0 1 0 2 0 2 0 I Scheduled E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588405  As of 1/19/10 Page 3 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Bartender 1 3 1 3 2 3 2 3 2 3 2 3 3 3 Scheduled MON TUE WED THU FRI SAT SUN A PM A PM A PM A PM A PM AM PM A PM M M M M M M Svc. Bartender 0 0 0 0 0 0 0 0 0 0 0 0 0 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Host 4 5 4 5 4 5 4 5 4 6 4 6 4 4 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser 3 5 3 5 4 6 4 6 4 6 4 6 6 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner 3 5 3 5 3 6 3 6 3 6 4 7 7 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee 1 2 1 2 1 2 1 2 1 2 1 2 2 2 Scheduled MON TUE WED THU FR SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Barback 0 1 0 1 0 1 0 1 0 1 0 1 0 1 Scheduled E2010 BR Guest LLC U:1Admin Restaurants1Restaurants1BWG NY\MANAGER5Monthly Planning SchectuleVAPRIL.doc EFTA00588406  As of 1/19/10 Page 4 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Palm Sunday — Sunday, April 9111 2006 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sun. • 5 at 4 people- 2 at 2 people $17,688 Below 784 Sunny 50° April 9 • Early and late normal AM • Families. couples, tourist and regulars • Slow start/ big hit at 1-2pm • Normal Sun. • 3 of 37 people -1 of 27 $25,479 Below 408 Low 50° April 9 people normal High 40°s PM • All — late hit after 9 — all walk-ins • Tourist, regular and young • Normal • Normal E2010 BR Guest LLC LhAdmin Restaurants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588407  As of 1/19/10 Page 5 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Palm Sunday 2006 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SUN 20 18 0 0 5 4 0 0 6 5 0 0 4 4 0 0 4/9 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM I AM PM AM PM SUN 3 3 0 0 2 2 0 0 1 0 0 0 2 1 0 0 4/9 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM SUN 3 3 0 0 0 0 0 0 4/4 Palm Sunday 2006 Notes Table sizes: Several — 1 ten top, 3 nine top, 2 eight tops and several five and six tops Payroll: Very- brunch and change over — swing shifts would help — hit was between 12-3 Menu served: Brunch and dinner E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588408  As of 1/19/10 Page 6 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover— Thursday, April 9th 2009 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Thurs • 11 cancel, 2 no shows $4,906.07 Below 129 Clear, April 9 • All Cold AM • Regular • Steady with no hit • PF menus Thurs • 43 cancel, 6 no shows $20,617.12 Below 296 Clear, April 9 • All Cold • Regular — several PM observing holiday and Matze requests • No hit, steady flow, died relatively early. Lots of cancellations • PF menus and Fish E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588409  As of 1/19/10 Page 7 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover 2009 Staff Information DATE: 4/9/09 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 10 14 Bar 1 2 Bussers 3 3 Runners 3 4 Coffee 1 1 Host 2 2 Phone 1 1 Delivery 0 0 CoatCheck 0 0 Managers 1 2 Passover 2009 Notes N/A E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588410  As of 1/19/10 Page 8 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover—Thursday, April V2007 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Tue. • No $8,302 Normal 249 60's April 3 • All AM • All • Slow • All Tue. • No $25,978 Normal 421 40's April 3 • All PM • Regular • Slow early, slow late • Normal Passover 2007 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM TUE 4/3 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM TUE 1 2 0 0 2 1 0 0 0 1 0 0 4/3 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM TUE 2 2 0 0 4/3 Passover 2007 Notes All normal E2010 BR Guest LLC LhArlinin Restaurants1RestaurantsSWG NYIMANAGERIMenthly Planning ScheduleVAPRIL.dec EFTA00588411  As of 1/19/10 Page 9 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover— Wednesday, April 12th — Thursday, April 13th 2006 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. Normal $10.340 Above 288 Beautiful April 12 • All times normal 60° • Normal AM • Normal • Lunch Sat. • Normal $31,535 Below 445 Nice 50° April 12 • All times normal • Normal PM • Normal • Dinner Sun. • N/A $11,432 Above 339 Nice April 13 normal sunny 60° AM Sun. • N/A $36,445 Above 558 Nice clear April 13 normal 60° PM E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588412  As of 1/19/10 Page 10 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover 2006 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGE DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SAT 16 22 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4/12 SUN 16 22 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4/13 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM ' AM PM SAT 1 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 4/12 SUN 1 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 4113 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM SAT 1.5 2.5 0 0 0 0 0 0 4/12 SUN 1.5 2.5 0 0 0 0 0 0 4/13 Passover 2006 Notes All normal E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588413  As of 1/19/10 Page 11 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Easter — Sunday, April 12th 2008 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. • N/A $9,257 Below 178 Rainy, April 11 40s AM Sat. • N/A $31,800 Below 101 Rainy, April 11 40s PM Sun. • N/A $21.306 Above 809 Sunny, April 12 50s AM Sun. • N/A $17.546 Above 318 50s April 12 PM Mon. • N/A $6,315 Normal 194 Cold, April 13 Rainy AM Mon. • N/A $15,678 Normal 256 Cold, April 13 Rainy PM E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588414  As of 1/19/10 Page 12 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Easter 2009 Staff Information N/A Easter 2009 Notes N/A E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588415  As of 1/19/10 Page 13 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter — Friday April 6th — Sunday, April 8th 2007 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. 6 Busy early, died at 3 $12, 402 Above 401 60's April Busy Lunch normal AM • Business lunches • No major large parties Fri. • Busy dinner $37, 294 Above 620 60's April 6 • Fish specials normal PM • Have no doubles Sat. • Normal Saturday lunch $13, 108 Normal 450 60's April 7 • Look for underage drinkers AM Sat. • Normal dinner $39, 605 Normal 680 60's April 7 • Look for underage drinkers PM Sun. • Be ready to open 30 $18, 697 Above 807 60's April 8 minutes early • Do not overbook AM • All reservations • Very smooth day Sun. • PM pre-meal should be $23, 309 Below 455 60's April 8 15 minutes normal • All fresh servers PM • Busy early L E2010 BR Guest LLC U:\Admin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588416  As of 1/19/10 Page 14 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter 2006 Staff Information DATE: GOOD FRIDAY SATURDAY AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 12+5 oc 22+4oc 12+4 oc 22+4oc Bar 1 3 1.5 3 Bussers 4 6 5 6 Runners 4 6 5 6 Coffee 1 2 1 2 Host 2+10oc 4 3 4 Phone 2 1 2 1 Delivery 0 0 0 0 CoatCheck 0 0 0 0 Managers 2 3 2 3 E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588417  As of 1/19/10 Page 15 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL DATE: EASTER SUNDAY AM PM WORKED CHANGES WORKED CHANGES Servers 22+4oc 22+4oc Bar 3 3 Bussers 6 6 Runners 6 6 Coffee 2 2 Host 4 4 Phone 2 1 Delivery 0 0 CoatCheck 0 0 Managers 3 3 Good Friday/ Easter 2007 Notes Table sizes: Normal on Saturday, Sunday Brunch and dinner had a lot of large parties. Large Parties: For Sunday Brunch and dinner we had a $5 per person cancellation fee- 48hr notice. Confirmations: Confirm all reservations through Sunday night by Thursday Afternoon. This must be done. Extra supplies: Must do a Brunch check off sheet on Thursday to confirm all supplies. Make sure all roasters are working. Payroll: No doubles on Sunday must run a smooth transition. Menu: Normal plus printed specials for Sunday dinner. Additional notes: Double check all supplies two weeks out to make sure all can be ordered at the same time. E2010 BR Guest LLC U:\Admin Restaurants1Restaurants1BWG NYIMANAGER1Monthly Planning SchedulekAPRIL.doc EFTA00588418  As of 1/19/10 Page 16 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter — Friday April 14th - Sunday April 16th 2006 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. 14 • Normal $13,688 Above 374 Sunny 60° April • Early and late normal AM • Normal • Normal • Normal Fri. • Normal $48,075 Above 786 Nice clear April • Early and late normal 50° 14 PM • Normal • Normal • Normal Sat. • N/A $22,496 Above 661 Nice 60° April 15 normal AM Sat. • N/A $53,994 Above 868 Nice clear April 15 normal PM Sun. • 6 no shows 2's and 4 no $32.544 Above 716 Sunny 60° April 16 shows 1's normal • After 3 AM • Young • Steady until 3:30 • Normal Sun. • 4 no shows 2's $33,468 Normal 375 Cool 50° April 16 • After 8:30 • Young and regular PM • Slow after 9:30 • Normal E2010 BR Guest LLC U:\Admin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588419  As of 1/19/10 Page 17 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter 2006 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY MA PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM FRI 14 23 0 0 4 5 0 0 4 6 0 0 4 5 0 0 4114 SAT 20 21 0 0 5 5 0 0 4 6 0 0 4 5 0 0 4/15 SUN 21 17 +2 0 5 5 0 0 4 6 0 0 4 5 0 0 4/16 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM FRI 1 3 0 0 1 2 0 0 0 0 0 0 0 1 0 0 4/14 SAT 2 3 0 0 2 2 0 0 0 0 0 0 0 0 0 0 4/15 SUN 3 3 0 0 2 2 0 0 0 0 0 0 1 1 0 0 4/16 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM FRI 2 3 0 0 0 0 0 0 4/14 SAT 2.5 3 0 0 0 0 0 0 4/15 SUN 3 3 0 0 0 0 0 0 4/16 Good Friday/ Easter 2006 Notes Payroll: Normal- nice weather brought people out E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588420