EFTA00117606.pdf

Service Request #25629 Nice Install Error Windows 10 Status: Closed Customer: FBOP MCC New York M50109 (130164.001) Priority: P3 (Next Day) Contact: Type: Service Contract Assigned To: Jeff Cram', Jeff McKenzie. Justin Houston Service Location: Main Location 150 PARK ROW NEW YORK, NY 10007 Date Created: Sep 24, 2019 Bill To: FBOP MCC New York MS0109 (130104.001) Next Appt.: 150 PARK ROW NEW YORK, NY 10007 PO #: Additional Information & Custom Fields: Is this a emergency request: Yes. You must call 844-802-0188 Is the system in question under any warranty: What is the system in question : When was the problem first Today discovered: PO Number: Who reported the problem initally: Is this a consistent problem or CONSISTENT intermittent: Is this problem effecting all users: YES Is there power to the device in YES question: Do you have a spare device on Unknown site: Can you send a picture of the NO device: Has any work been done in the NO area involved: Can you describe what is or is not Installation of new Nice Vision system. happening: Material Required For Request: PHONE SUPPORT Who Requested the service call : Detailed Description: When Installing the software he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00117606  When Assigned To Comment Sep 24. 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie Jeff Mckenzie is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00117607