EFTA00127560.pdf

Service Request #25687 Programming and adding Vicon V942 IP cameras to Qognify Status: Closed Customer: FBOP MCC New York MS0109 (130164.001) Priority: P3 (Next Day) Contact: Type: Service Contract Assigned To: Jeff Cranes, Jeff McKenzie Service Location: Main Location NEW YORK, NY 10007 Date Created: Sep 28, 2019 Bill To: FBOP MCC New York MS0109 (130104.001) Next Appt.: NEW YORK, NY 10007 PO #: Additional Information & Custom Fields: Is this a emergency request: No Is the system in question under any warranty: What is the system in question : When was the problem first 09/27/2019 discovered: PO Number: Who reported the problem initally: Is this a consistent problem or CONSISTENT intermittent: Is this problem effecting all users: NO Is there power to the device in YES question: Do you have a spare device on YES site: Can you send a picture of the N/A device: Has any work been done in the NO area involved: Can you describe what is or is not Needing assistance in programming the correct ONVIF port number in the camera happening: Material Required For Request: N/A Who Requested the service call : Detailed Description: ,ailed needing assistance in programming the correct ONVIF HTTP Port number in the Vicon camera configuration to allow connectivity to program into Sitebuilder with the current IP Plugin available. Schedule EFTA00127560  When Assigned To Comment Sep 28, 2019, 8-11am Jeff Cranor, Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00127561