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21 Health Matrix 189, *
i. Shareholders
The principal way that corporate law enforces the fiduciary duties that directors owe to
shareholders is through the imposition of discourse norms. In order to satisfy their duty of
care, directors must speak with each other about what kind of corporate conduct is in the
shareholders' best interest. Indeed, the requirement to speak and deliberate in an informed
and good faith fashion more or less describes both the necessary and the sufficient
condition for satisfying directors' obligations to shareholders. Directors are completely
insulated from liability to shareholders for bad, non-self-interested business decisions so
long as they comply with the requirement of forthcoming, honest, good faith deliberation in
the shareholder interest. In or ["198] der to satisfy that fiduciary duty of good faith, the
director's speech acts must also be sincere-she must honestly believe the things she says
are in the shareholder's best interest are in fact in their best interest. ^"
ii. Non-shareholders
Workers and consumers, like shareholders, are part of the nexus-of-contracts over
which the corporate board of directors presides. Instead of fiduciary-based attention at the
level of firm governance, however, consumers must monitor their interests in corporate
operations by themselves, in the market.
Unlike shareholders, consumers are not as a matter of corporate law entitled to any
internal corporate speech or deliberations about their interests. Corporations, however, are
entitled under the First ["199] Amendment to speak to consumers through commercial
advertising. ^4 When corporations choose to speak to consumers, the discourse norms that
accompany the speech are far less co-operative in nature than are the norms governing
corporate discourse with its fiduciaries. Instead, the firm's speech to its consumers reflects
"the morals of the marketplace;" it is the kind of speech, in Cardozo's words, "trodden by
the crowd."
While corporations have a First Amendment right to advertise legal products, it is
permissible for government to restrict false or misleading commercial speech. n21 But the
categories "false" and/or "misleading" are of limited utility in analyzing contemporary
corporate speech problems. A ubiquitous advertising campaign associating happiness,
health, and vitality with the consumption of junk food is not so much false or misleading in
['
its failure to with similar zeal describe the 200] health risks associated with frequent
junk food consumption as it is, perhaps, incomplete and exploitative. ^2'
We might describe the discourse norm of the marketplace as one in which "rhetoric," in
the sense of "insincere speech," n26 is expected. That is, ordinary consumers generally
know that rhetoric reigns in the market. But knowledge of its operation does not,
unfortunately, rid rhetoric of its power and influence. Speech in such an idiom can much
more easily manipulate consumers' perception of the personal or social consequences of
consumption than would fiduciary-based speech. Such consequences can be highly acute
and personal, such as the development of lung cancer or heart disease. Or, they may be
farther-reaching and more dispersed, such as the destruction of the environment.
The manipulative power of insincere speech is buttressed by the common law doctrine
of "puffery," which has been incorporated into modern consumer protection regimes such
as the FTC and cognate state regulatory regimes. The puffery doctrine holds that facially
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